SOFTWARE BUSINESS ANALYST/PRODUCT OWNER

Name: Priyanka Giridharan

EmailId:adzw6z@r.postjobfree.com

Contact: +1-475-***-****

• Around 5 years of Industry experience as a Business Analyst in Insurance domain.

• Proficient in Business Requirements Elicitation, Data Modeling, Analyzing and Translating requirements into Specifications across different functions and Application Design.

• Experience conducting GAP Analysis, SWOT Analysis (strengths, weaknesses, opportunities, and threats).

• Proficient in conducting Meetings, Interviews, and Joint Application Development JAD sessions with various Stake holders and flexible in coordination across various groups and vendor partners.

• Worked on Policy life cycle development and maintenance across various segments like submission, rate, quote, refer, bind, issue, renew, endorse, cancel, reinstate.

• Well versed with SDLC methodologies - Waterfall Model, Agile - Scrum, and Kanban.

• Experience working with Agile Methodology, creating Epics and writing User Stories.

• Proficient in working with Excel and functions like Pivoting, recording macros, frontline solver and lookups.

• Experience reviewing codes in XML and writing SQL queries.

• Effective Project management skills and effectively acted as Project Manager on various occasions to maintain Scope, resource scheduling, status reports update and project plan updates.

• Proficient in creating documentations like BRD, SRS, FRD, RFP, RFQ, RTM Wireframes, Mock-ups and conceptual design creating use cases, specifications.

• Business Processes Modeling using BPMN, Data mining and Data Modeling - Entity relationship diagrams, Workflow diagrams, Sequence Diagrams, Activity Diagrams etc. using UML.

• Collaborated with Data Team Leads and responsible for creating Source to Target Data Mapping Documents, Data Dictionary, Conceptual Data Flow Diagrams, Data Models and Data Lineage. Software & Tools: MS Excel, MS Visio.

Database: SQL

● Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

● Guidewire

● Familiar with Bugzilla, Alfresco, Itop and Workline.

● Basic Knowledge of SQL, Java

● Worked on JSON

● Familiar with Rating workbook using ISO algorithm and various formulas and Macros.

● User Acceptance Testing (UAT)

● Test Case Scenarios

● Pivot Tables

● Business Requirement documentation

SOLARTIS TECHNOLOGY

ISO (Insurance services Office) Verisk Analytics, USA (Remote) January 2016- March 2023

PROFESSIONAL SUMMARY:

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Job Responsibilities:

• Executed project management functions including project planning, budgeting, business requirements, technical design, system specifications, and project deliverables.

• Worked sincerely in the demonstration process of implementing ISO LOB within a short span of time and helped the organization get the Vendor partnership with ISO.

• Worked with team for implementing the ISO Algorithms as a standalone Rating engine in a shorter span of time and got a credit based on which the vendors partnership charged got optimized.

• Defined the full life cycle API hierarchy and its structure for the insurance products like Business Owners Policy, Commercial Auto

• Cross functionally worked with insurance, finance, IT teams for regulatory reporting.

• As a business analyst on life insurance projects, the emphasis is on increasing operational effectiveness, enriching customer experiences, and ensuring regulatory compliance while aligning with the insurance company's strategic goal.

• Worked in Enhancement of Parser tool where ISO ratings are parsed and managed using Parser Tool

• Worked as Team Lead on logical testing for the LOB “Commercial Property”,” Commercial Automobile”,

“Business Owners Policy’ and “Commercial Umbrella” and verifying their rating based on algorithm given in their corresponding ERC Version of ISO

• Monitored the progress of the project by maintaining the product burn down charts.

• Sprint Planning - Completed product backlogs and divided them into different sprints.

• Tracked and reported event activity and/or trends that have occurred resulting from the data load to the client counterpart.

• Implemented reference data management and provided the required info for the main system.

• Gathering, Analyzing, Managing Requirement of Business Owners Policy and Commercial Auto

• Created, managed and documented client data feeds specifications, set the production schedule, and worked with others to ensure the feeds are brought into production, and monitored the process to ensure successful stabilization.

• Part of the agile team, working closely with Product Owner, Scrum Master and Technical Leads during Sprint Planning, User Story Prioritization and Backlog Refinements.

• Maintain documentation best standards and version control in SharePoint and Alfresco.

• Worked heavily on SQL Server database to extract data.

• Gathered data about liquidity risks, analyzed regulatory reports and applied risk measurements.

• Researched and resolved assigned specific issues and general inquiries reported through issue tracking.

• Analyzed trending activity related error reports including numbers, whether received, error type, percent of total records, etc.

• Take part in the testing and validation of system modifications to make sure they satisfy the requirements for regulatory reporting.

• Integrate the tools and solutions of external suppliers and partners for effective regulatory reporting.

• Processed and/or reviewed daily/weekly inbound data load files to include research and data resolution of load file errors.

• Analyzed the existing reports of the reporting system in the database.

• Checked the consistency of the data after ETL process using Informatica and SQL queries.

• Lead team of three analysts and performed complex analytics to deliver relevant insights and synthesized suggestions to support informed decision-making as a Senior.

• Extensively used MS Excel for the ad hoc analysis of the data.

• Recognized through corporate rewards for top performance (applause & spot award). Environment: MS Excel (ISO RATING) using VLOOKUPS, MACROS and various formulas

• Worked in a team to Brought up an automated analysis process to replace the exhausting manual analysis process.

• Continuously completed problem solving, problem analysis and creativity functions during, namely used knowledge and logic intensively.

• Continuously worked with database while gathering the business requirements for the inbound data feeds and outbound data feeds for the finance department.

• Documented business processes, operational processes and fulfilled test case and testing plans.

• Mentored junior analysts across projects, corresponding with Corporate Training.

• Created features list for the analysis of the players in the market, the financial data and divided them into release plans.

• Designed Process Flow Diagrams, Data Flow Diagrams for operations team using MS Visio.

• Worked with the infra team to upgrade and improve ETL process. June 2016- Dec 2016

Liberty Insurance Organization – USA (REMOTE)

• Worked on Policy life cycle development and maintenance across various segments like submission, rate, quote, refer, bind, issue, renew, endorse, cancel, reinstate.

• Documenting FRD for functional development of applications whenever needed by customers.

• Actively participating in client’s requirement calls along with manager to gain in depth knowledge of the product.

• Conducted status calls with team members for facilitating smooth project management and delivery of application with much efficiency and accuracy.

• Processed product testing after project completion and also assisting developers and QA in Unstable, stable environment testing and QA testing.

• Attended product development meeting with product architect and Managers for promoting new ideas which would enhance organization development and stability.

• Pursuing Masters in Technology Management at Lindsey Wilson college, Kentucky, USA

• Passed Bachelor of Engineering at Jeppiaar Institute of Technology, Chennai with CGPA of 7.9 on April 2016

• Passed Higher Secondary from St.Paul’s Girls Higher Sec. School - Mayiladuthurai in the year 2012 with 90.6%.

• Passed SSLC from St.Mary’s Matric School - Pasupathikoil in year 2010 with 90.47% I hereby state that the details furnished above are true to the best of my knowledge and belief. PRIYANKA GIRIDHARAN

EDUCATION DETAILS

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