ASAD MAHMOOD

PROFILE

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Food service professional adept FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

SKILLS

Languages

English

Arabic

Urdu

Technology

Microsoft Office

Opera

Micros symphony

Training and Achievements

Hotel pre-opening

First Aid Training

Guest experience quality standard

(HACCP)

Hazard analysis critical control point

WORK HISTORY

Company Name: Radisson Blu Hotel and Residence, Diplomatic Quarter Riyadh, Saudi Arabia.

01/2019 – current

Position: Food and Beverage Supervisor

Hotel pre-opening Experience

Recognized and formally acknowledged outstanding staff

performance to boost company morale and productivity.

Developed, implemented and managed business plans to promote Profitable food and beverage sales

Led and directed team members on effective methods, operations and operations.

Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Resolved challenging customer complaints to full satisfaction prompting brand loyalty and maximizing repeat business.

Company Name: Movenpick Hotel and Resorts, Riyadh, Saudi Arabia

12/2016 – 01/2019

Position: Host/ Head waiter

Assisted with guest inquiries, take-out orders and restaurant cleanliness.

Explained menu options in details to help customers make educated decisions on food and beverage items.

Followed all safety sanitation policies when handling the food and beverage to uphold proper health standards.

Assisted co-workers with routine and challenging tasks.

Led the team to make sure, the highest guest satisfaction.

Company Name: Master Group of industries (pvt) Ltd

Gujrat, Pakistan

6/2012 – 8/2015

COVID-19 Safety measures. Position: Sales Promotion Officer

Fire Safety Training

To handle daily sales and marketing issues.

To tackle all complaints and resolve it.

To act as a bridge between the company and its dealers.

To make all sales and purchase reports.

Daily market visits and encourage the customers to increase sales and achieve the targets set by the company.

Additional Skills

Business operation Expertise

Staff Management Company Name: Mirch Masala Restaurant, Commercial

Point of Sale (pos) System operation

Operation Management Road, Whitechapel, London, United Kingdom

Strong Work Ethics

Dynamic, Friendly Host 2010 - 2011

Result-Oriented

Service-Oriented Position: Floor Supervisor

Handling all floor matters with co-workers.

To make sure the upselling and repeat guest.

Handling all cash and sales matters.

Train and help the co-workers to implement health and safety standards.

Customer satisfaction and complain resolving experience.

Personal Information:

ACADAMIC HISTORY

Address: Ahmad Bin Al Khattab Road,

Tuwaiq, 13785 Riyadh, Saudi Arabia

GCSE: 2007

Phone No: +966*********

Government High School, District Gujranwala, Pakistan

Email: adzw6q@r.postjobfree.com

Additional Information:

Intermediate in Commerce: 2009

Gender: Male

Date of Birth: 17/07/1990 Chenab College of Commerce, District Gujranwala, Pakistan

Nationality: Pakistani

Diploma in Business Administration:

Passport No: LB0159012

London College of Social and Management Sciences

2011, London, England.

Bachelor of Arts: 2012-2013

University of The Punjab, Pakistan

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