Robert Belmont Fast Jr.

850-***-****

adzw58@r.postjobfree.com

Security Clearance: SECRET

EDUCATION CERTIFICATIONS

CompTIA Security +

Lean Six Sigma White Belt

Master of Management, Public Administration University of Phoenix

Bachelor of Science, Business Management University of Phoenix

Associate of Science, Computer Information Systems, University of West Florida

XP 70-270 (Microsoft Installing, Configuring, and Administering Microsoft

Windows XP Professional)

APQC (American Productivity & Quality Center) Member

PMI Member

Azure

SCRUM Master

PMP PgM Trained – No time to take the test in Pennsylvania and no option in Djibouti.

SUMMARY OF QUALIFICATIONS

IT Supervisor/Program Manager US Navy One-Pay System

GS13 (Retired)

I Dual-Hatted as the IT Supervisor and Program Manager for 18 diverse Programmers/Functional Analysts/Database Analysts and Subject Matter Experts (SME)s. I managed the One-Pay Program to within $1,000 of the $3Million annual budget. Operating in Azure and serving as the Scrum Master for 6 individual 93 Code departments. Maintained liaison with both DISA and DLA for program communications and wrote MOU and MOA agreements to align command practices and functions. Received recognition for Outstanding Personal Service prior to retiring.

Program Manager for CNATRA N6 Aviation Maintenance Systems

I manage a wide range of tasks relative to the operation of complex Information Systems on a physically dispersed, enterprise scale. Primary focus is to provide comprehensive management and operational oversight of networking, existing and new Windows and RedHat Linux servers and desktop application systems across multiple geographically dispersed sites. Specifically selected to ensure five sites with 20 servers and over 4,000 personnel always remain operational. Personally provide over 100 hours a year of remote after-hours technical assistance to wide array of customer needs. Multiple Awards for excellence.

Project Management – Enterprise Level Hardware and Software, DCMA 14-point Assessment, Integrated Program Management Data and Analysis Report (IPMDAR), Schedule Risk Analysis (SRA), Earned Value Management System (EVMS), Critical Path Methodology (CPM), NDIA EIA-748 32 Guidelines

Security Policy Development – Management of Vulnerabilities

Standard Operating Procedure Development – Multiple Platforms

Application Expert – Recognized and requested for majority of applications

Operating Systems Management – Windows, Linux, Unix, MAC, IOS, Android

IT Acquisition – Hardware, Software, Infrastructure

IT/LAN Management – WLAN, Enterprise GOTS/COTS, AWS

Cybersecurity Posture – Nessus, Kali Linux, Wireshark

Network Architecture – Cisco, Switches, Firewalls

Data Management – SQL Database, Dockers

System Administration – System Administrator, Active Directory

Policy Planning – SOPs, Processes, Procedures, Continuity of Operations Plans

Cloud Operations – Azure

PROJECTS MANAGED

The projects listed include 20 Servers; all include one or two Virtual Machines. Programs include managing Financial, Hardware, Software, Networking, Cyber Security, Operating Systems, System Administration, Database Administration, Workstation Application and Change Management.

Mid-Tier Server Upgrade Naval Air Stations

Corpus Christi TX

Corpus Christi, TX Mid-Tier

Kingsville, TX Mid-Tier

Pensacola, FL

Pensacola, FL Mid-Tier

Whiting Field Mid-Tier

Laptop Server Upgrade Naval Air Stations

Tower Servers to Laptop Virtual Machines

Lenovo W540

NAS Kingsville two Foundation and two Detachment

NAS Meridian Foundation and two Detachment

NAS Corpus Christi three Foundation and four Detachment

NAS Pensacola three foundation and four Detachment

NAS Whiting Field three foundation and four Detachment

Lenovo W540 to Dell 7740

NAS Kingsville two Foundation and two Detachment

NAS Meridian Foundation and two Detachment

NAS Corpus Christi three Foundation and four Detachment

NAS Pensacola three foundation and four Detachment

NAS Whiting Field three foundation and four Detachment

Intermediate Level Maintenance Software and Hardware Upgrade

NAS Kingsville one Foundation

NAS Meridian Foundation

NAS Corpus Christi Foundation

NAS Pensacola Foundation

New Aircraft Standup Servers and Software

NAS Pensacola – T6A, T6B, F-18E and T45

NAS Whiting Field – T6A, TH57 and TH73

Operating System Upgrades all Servers

Windows 10

Windows 10 ver 1909

Windows Server 2008

Windows Server 2012

Windows Server 2016

RHEL 6

Software Version Upgrades

OOMA 5.10

OOMA 5.11

OOMA 5.22

NTCSS Patriot

NTCSS 3.40

Cyber Security

Required ACAS Scans

Monthly IAV Installation

Monthly DAP Installation

PROFESSIONAL EXPERIENCE

Commander Naval Aviation Training 2016 - Present

Maintenance Systems Program Manager (IT SPECIALIST (CUSTSPT/INFOSEC), Milton, FL

Expertly assess and monitor all system operations, software/hardware configurations and security posture. I develop Standard Operating Procedures (SOP) and Operational Management Plans (OMP) to ensure these systems comply with Department of Defense/Department of Navy (DOD)/(DON), Naval Information Warfare Center (NIWC), Commander Naval Air (NAVAIR), Type Commanders (TYCOM) and Commander Naval Aviation Training (CNATRA) policies, as well as industry recognized best business practices. I provide training to end users and staff as necessary. I serve as the Naval Training Command NATRACOM point of contact evaluating initiatives, directives, regulations, policies, procedures, and guidelines specifically promoting the efficiency and effectiveness of functional automation and technical data; ensuring data is effective for its purpose; determining adequacy, effectiveness, consistency, and cohesiveness concerning all major areas of the mission assignments; and analyzing and determining relevance and possible effect of proposed high-level initiatives and directives relating to modification, development/engineering, and functionality. Plan and conduct in-depth analysis and oversight of the computer programs to determine that existing program solutions are adequate and properly applied to achieve program objectives. Plan for program evaluation covering assigned areas by maintaining a continuous program for review and analysis of serviced activities and industry to measure effectiveness of program activities in relation to program objectives, schedules, and technical thresholds. Provide hands-on assistance to users with application functionality support. Establish troubleshooting procedures and document solutions to common problems for reference by other specialists, SMEs and end users. Develop or select and adapt techniques and methods for measuring progress against planned objectives and actions under conditions of rapidly changing program considerations. Assuring that the program provides information for established reporting and briefing requirements to higher headquarters. Elevate potential issues and program shortfalls through Chain of Command for submission to program support office and key decision makers. Provide change management oversight for CNATRA computer systems, ensuring all computer systems are properly documented and changes are managed in accordance with program office instructions/directives and Information Technology best business practices. Coordinate changes closely and in conjunction with Program Office, Functional Sponsors, Support Contractors, and End Users. Assist Information Security Staff to ensure system compliance while assisting the program management office with Certification and Accreditation functions.

Experience with Microsoft Project Server environment

Knowledge of Integrated Master Plan (IMP) and Integrated Master Schedule (IMS) development; Schedule Risk

Moderate Financial knowledge

Experience and knowledge in EV Cost and Schedule Management

Knowledge and experience in Assessment (SRA) approach and execution

Excellent 2-way communication skills (upward and downward)

Excellent communication, interpersonal skills, and the ability to interface with all levels of employees, management, and executive leadership.

Recognized as the go-to-guy for troubleshooting, installing and customer support with all Microsoft OS and applications including enterprise and unit imaging.

Develop and maintain lesson plans, operation guides, and handouts for end users receiving such training.

Lead or participate in on-site surveys and review program information to determine adequacy and quality of its services; documenting findings and ensuring recommendations are relevant to actual operating environment.

Evaluate performance and effectiveness of new or modified database systems in meeting customer requirements and mission goals.

Identify user problems and submit trouble reports via Software Managed Technical Support (SMTS) systems.

Assess, monitor, report, and implement remediation actions relative to program concerns and directives.

Coordinate, monitor, and participate in meetings with representatives of multiple military hierarchies, maintenance contractor’s representatives (CTR) and other external support providers to resolve program issues and implement remediation actions.

Ensure the security posture of all systems are up to date.

Technical research for unrecognized errors providing critical solutions.

Schedule Performance and Health Metrics and Analysis.

Perform detailed schedule, resource, work, and cost analysis and make recommendations to solve problems.

Create presentation content and present to several levels of leadership.

Effectively and efficiently work with multiple functional teams, supplier teams, and the Program/Project Leadership

Commander Naval Aviation Training 2009 - 2016

Supervisor/Information Technology Point of Contact, Pensacola, FL

Managed a diverse team of individuals providing guidance and leadership to overcome employee’s personal and professional difficulties adjusting tactics as required using limited available resources. Provided chain of command and human resources all documentation required and managed personnel issues complying with established DoD/DoN processes and procedures. Recruited 2 exceptional employees to fill a shortfall in technical personnel support to increase the reliability of customer service. Established a Mentor Program with GS11 personnel for training to promote to the GS12 position. Ensured all personnel completed all required training for general military training (GMT), IT work force (ITWF), and Cyber Security work force (CSWF) training. Counseled multiple employees on personal and professional matters in both positive and negative aspects resulting in improved department and command climate. Manage an aligned, engaged, and high- performing team always leading by example and developing and executing a mission-aligned vision for the organization. Create a positive, safe work environment that promotes employees to excel. Upholds high standards of integrity and ethical behavior. Performs all supervisory duties including:

Ensuring compliance with applicable laws, regulations, and policies including Merit System Principles and Prohibited Personnel Practices.

Effectively attracting and retaining a high-caliber workforce and acting in a responsible and timely manner on all steps in the recruitment and hiring process.

Providing opportunities for orientation and tools for enabling employees to successfully perform during the probationary period and beyond.

Identifying current and future position requirements to ensure that recruitment is appropriately focused.

Completing all performance management tasks in a timely manner including clearly communicating performance expectations throughout the appraisal period, holding employees accountable, making meaningful distinctions in performance and rewarding excellent performance, promoting employee development and training, and promptly addressing performance and conduct issues.

Maintaining a safe work environment and promptly addressing allegations of noncompliance.

Ensuring that Equal Employment Opportunity (EEO) principles are adhered to throughout the organization and promptly addressing allegations of discrimination, harassment, and retaliation.

NGEN Product and Service Management - Processed 24 annual NGEN service orders and order modifications including a modification for the Navy Flight Demonstration Squadron resulting in a reduction in cost from $21,877.36 to $2,971.74 saving CNATRA and the US government $18,905.62 in initial purchase alone.

Reviewed, validated, and completed 46 ITAPs for Commander Training Wing Six (CTW6) and the CNATRA N4 Maintenance Detachment - including NGEN hardware and software, network, and classroom support totaling $70,205.75, and the Navy Flight Demonstration Squadron (NFDS) - including video production, communications, public affairs web service, and multiple standalone and NGEN hardware replacements and upgrades totaling $34,694.17 for a total of $104,869.92 in critical COMTRAWING SIX training IT requirements.

Completed and submitted 26 Order Justification Forms (OJF) in support of funding the ITPR projects within 3 days and within budget.

1460 personnel and asset Move Add Change (MAC) requests processed with 99% accuracy and completed within three business days.

Daily solutions provided to COMTRAWING SIX customers resulting in asset relocation instead of ITAP submissions thereby minimizing N6 costs wherever possible while providing the customer with needed products and services.

Located, acquired, and provided training tools for new software changes such an Adobe LifeCycle ES4 and Adobe XI that are not available to the customers in normal channels such as NMCI Home Port.

100% of hardware, software, peripherals, and services inventoried monthly with 100% accuracy with remediation actions completed for DRMO and transfers.

Deployable hardware and software maintained in 100% operational status for 4 detachments to: MacDill AFB, Roswell NM, and Mayport FL, including support for Training Wings 4 and 5 detachments.

Provided equipment and training for detachments in environments without NMCI connectivity using NGEN laptops with Air Cards resulting in 2 successful deployments without the need to expend costs sending CNATRA N6 IT personnel saving an average $10,000.00 per deployment.

Received all positive responses from both the maintenance and operations detachments on the success of the IT detachment configuration and operation.

Completed 17 projects exceeding $100,000.00 within combined time constraints of CTW6, CNATRA, CPF, NGEN Services, and Contracting entities.

Achieved milestones with completion of projects exceeding expected results with special attention to completing the installation of 7 new classrooms with 57 new computers and networking installed prior to established deadlines despite computer imaging process problems for a 4-month period.

Managed the relocation of computer assets on a daily basis for the 4-month period to support training requirements when imaging could not be completed.

All projects monitored daily and POA&M adjusted weekly to keep projects current and relevant. Stakeholders notified when project milestones reached or changed as according with NMCI, CNATRA, COMPACFLT, and contract services.

SPECIFIC PROFESSIONAL EXPERIENCE

2018

All Maintenance Systems including NMCI access SOPs and OMPs were reviewed for content and relevance. All irrelevant SOPs and OMPs were cancelled and removed from SharePoint while relevant documents were updated to meet current policy change requirements. Attended NAVAIR Program Management Review (PMR) for development of the Naval Aviation Maintenance System (NAMS) providing expert analysis driving model course for COTS development and testing. Personally installed a new server for the Pensacola T44 program ensuring no lapse in maintenance capability when transferring the database from Meridian MS to Pensacola FL.

Performed daily monitoring and assessment of all maintenance systems assets including all IAVAs, DAPs and Database updates ensuring all systems meet security and version requirements. Coordinated all monthly IAVA, DAP, and Database updates and ACAS scans required with CNATRA N6 and N4 departments, contract maintenance departments, base commanders and detachment OICs. Performed training at multiple CNATRA sites for N6 personnel and maintenance contractors and provided all training documentation to improve contract reporting reliability of data. Completed over 100 hours of After-Hours support for all sites including rebuilding of servers to minimize all down-time for CNATRA training sites. Assisted the Navy Flight Demonstration Team with server connectivity when moving to and back from El Centro California and advised on future actions to eliminate all future problems.

Provided all internal and external customers exceptional service with expedient and concise communication at all hours of the day including on shift hours and after-hour support. Provided solutions to complicated situations where software and hardware capabilities are limited. Provided documentation with MS Office applications for detailed explanations of complex operations within the computer maintenance systems within limited time constraints.

2017

Standard Operating Procedures (SOP) written and distributed for NALCOMIS OOMA Server Deployment and NALCOMIS OOMA-OIMA ACAS Monthly Scans. Lead the On-Site surveys for the CTW5 Whiting Field and CTW6 Pensacola OOMA and OIMA 5.22 and virtual servers’ upgrades including the Pensacola and Whiting Field T-6 programs, the Whiting Field TH-57 program, and the Pensacola T-45 program. During the 5.22/virtual laptop server upgrades in Pensacola and Whiting Field I worked with the on-site SPAWARs installation team to recognize, correct, and note all anomalies while additionally tapping the NGEN local and Tier 3 support personnel to rectify NGEN errors. Created and distributed Power Point Training Plans and supplemental documents to all required personnel for the upgrade In-Brief, Formal Training and Out-Briefs. Any problems concerning connectivity were worked with NGEN to the final disposition of closing tickets.

Maintained professionalism while working with all shareholders during upgrade operations and maintain full customer service even while attending NALCOMIS “C” School aiding the Pensacola ITPOC and site NALCOMIS operations personnel.

2016

Reviewed, validated, and completed 32 ITAPs for Commander Training Wing Six (CTW6), Navy Flight Demonstration Squadron (NFDS), and the Contract Maintenance Department accounting for over $200,000 in IT asset support. Completed 12 Order Justification Forms (OJF) and submitted for funding ITPR projects for Commander Training Wing Six (CTW6), Navy Flight Demonstration Squadron (NFDS) and the Contract Maintenance Department. 1,396 Move Add Change (MAC) requests processed with 99% accuracy and completed within three business days.

100% of hardware, software, peripherals, and services inventoried monthly with 100% accuracy with remediation actions completed for DRMO and transfers. Deployable hardware and software maintained in 100% operational status for 2 detachments to MacDill AFB and NAS North Island, including support for Training Wing 5 detachments. Coordinated the NFDS (Navy Flight Demonstration Squadron) IT moves to and from El Centro CA including server, laptops and printers. Received Letter of appreciation from the VT86 Commanding Officer for personal exceptional detachment support.

Completed the JMPS (Joint Mission Planning System) classroom relocation from building 3245 to 3258 and the replacement of JMPS printers with DLA mandated MFDs for significant cost savings. Completed Seat Refresh on 378 TRANET workstations including memory upgrades and Windows 7 migration. Completed Seat Refresh on 508 NGEN workstations for end-of-life cycle. Completed multiple switch room facility repairs for security upgrades. Achieved milestones with completion of projects exceeding expected results and completed within established deadlines.

Managed a diverse team of individuals providing guidance and leadership to build employee’s personal and professional abilities and knowledge through training and coaching. Completed all yearly performance interviews and appraisals as required. I successfully applied remediation tools when required to correct employee deficiencies thereby strengthening the team environment. Coached two new employees to fill a shortfall in technical personnel support to increase reliability of customer service. Continued Mentorship Program with Jeffrey McMillan (LS3) for training to promote to the GS12 position.

2015

Reviewed, validated, and completed 46 ITAPs for Commander Training Wing Six (CTW6), Navy Flight Demonstration Squadron (NFDS), and the Contract Maintenance Department. Completed 26 Oder Justification Forms (OJF) and submitted for funding IT projects for Commander Training Wing Six (CTW6), Navy Flight Demonstration Squadron (NFDS), and the Contract Maintenance Department. 1,460 Move Add Change (MAC) requests processed with 99% accuracy and completed within three business days.

100% of hardware, software, peripherals, and services inventoried monthly with 100% accuracy with remediation actions completed for DRMO and transfers. Deployable hardware and software maintained in 100% operational status for 4 detachments to MacDill AFB, Roswell NM, and Mayport FL, including support for Training Wings 4 and 5 detachments.

Completed 17 projects exceeding $200,000.00 within combined time constraints of CTW6, CNATRA, CPF, NGEN Services, and Contracting entities. Achieved milestones with completion of projects exceeding expected results and completed prior to established deadlines despite not having a proper computer image provided for a 4-month period.

Managed a diverse team of individuals providing guidance and leadership to overcome employee’s personal and professional difficulties adjusting tactics as required without the support of the chain of command or human resources. Provided chain of command and human resources all documentation as directed and have dealt with personnel issues despite COC detrimental intervention by continually telling employees they get a clean slate or no support from CNATRA COC or COMPACTFLT HR. Recruited two exceptional employees to fill a shortfall in technical personnel support to increase reliability of customer service. Established a Mentor Program with Jeffrey McMillan (LS3) for training to promote to the GS12 position.

EARLIER PROFESSIONAL EXPERIENCE

2002-2009: Supervisor Logs and Records/Data Analyst, Milton, FL

1982-2002: Squadron Maintenance Department Coordinator, Pensacola, FL

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