Customer Service Front Desk
Resume:
Sandy May
Judsonia, AR *****
*****************@***********.***
Looking to find a job that will provide me financial gain and the ability to seek better opportunities within a growing company.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Sever/Bartender
Venezia's Italian restaurant - Searcy, AR
September 2022 to Present
Greeting multiple guests with a friendly disposition. Enthusiastically describing the food and drink specials to guests. Providing memberships after the verification of each patriot while ensuring the proper amount of alcohol intake. Routinely supported other areas of the restaurant as requested, including answering telephones to take to-go orders, reservations.
Front Desk Receptionist
Holiday Inn Express and Suites - Searcy, AR
2019 to 2021
Greeted all guests exhibiting a prominent level of professionalism, customer service, while ensuring enthusiasm with a smile. Taking reservations, checking in and out rooms. With With well known knowledge of information about amenities.
Bartender
VFW POST 1503 - Searcy, AR
February 2018 to August 2019
Greeted multiple Patriots upon arrival. Enthusiastically describing drinks and proceeding to take computerized POS system orders. Verifying that all guests maintain proper amount of alcohol intake while ensuring every Patriot was billed and all cash properly accounted for. Sales Associate/Customer Service/Cashier
Murphy USA - Searcy, AR
2015 to 2017
Cashier, greeted multiple customers with a smile in a timely and professional manner using a cash register, while carefully following safety standards. Meanwhile ensuring that all customer were billed, and cash probably accounted for. Demonstrated knowledge of food, beverages, and prices in the store. Routinely supported other areas of the station as requested, including answering the phone and restocking inventory accordingly. Ensuring no drive offs on gas pumps. Key Hourly Manager
DIXIE CAFE - Searcy, AR
July 2011 to April 2014
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes. Organized extraordinary events in the restaurant, including receptions and promotions. Correctly calculated inventory and ordered appropriate supplies. Actively participated in outgoing customer service. Promoting a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service. Led and directed team members with effective methods, operations, and procedures. Prepared for and executed new menu implementations. Maintained a safe working and guest environment to reduce the risk of injuries and accidents. Education
High school diploma
Rose Bud High School - Rose Bud, AR
October 2008 to May 2010
Skills
• Bartending
• Hotel experience
• Training & development
• Time management
• Microsoft Office
• Restaurant Experience
Additional Information
• 3 .7 GPA
• 8 years restaurant management experience
• Microsoft efficient
• Inventory Management
• Math skills are excellent
• Revenue Management Skills
• Financial Report Writing
• Logistics
• 12 Customer Service Experience
• 10 Key Adding Machine
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