Customer Service Inventory Control

Linda Ryan

*** ****** ****** *****,

Smithville, TN 37166, USA.

Tel: +1-615-***-****

Email: ***********@*****.***

Experienced professional with a strong background in customer service, safety and problem solving. Seeking a challenging role that leverages my skills and expertise.

PROFESSIONAL EXPERIENCE:

Customer Service Agent- Delta Airlines July 2021-June 2023

Welcomed and assisted passengers with ticketing, boarding and baggage services.

Proficient in ticket sales and baggage problem solving.

Ensured proper check in procedures and verified passenger documentation.

Committed to safety and security protocols.

Assembly Worker-Federal Mogul/DRiV Oct 2017-Feb 2021

Checked and packed brake pads to meet customer and company standards.

Troubleshoot equipment issues as needed.

Adhered to strict safety guidelines.

Played a key role in problem solving and training new colleagues.

Inventory Control and Quality Associate-Amazon Fulfillment Center Jun 2016-Sep 2017

Integral member of the Inventory Control Quality Assurance Team.

Provided training and guidance to new team members.

Ensured warehouse products met company guidelines.

Identified and resolved discrepancies in line with company requirements.

Housewife Jan 2012-June 2016

Managed household duties during this period.

Flight Attendant/Cabin Crew- Etihad Airways Apr 2008-Dec 2011

Prioritized passenger and aircraft safety.

Offered exceptional customer service and assistance.

Skillfully handled in flight issues and passenger inquires.

Trained in basic first aid.

Airport Service Agents/ Ground Service- Emirates Airlines Jun 2006-March 2008

Assisted with airport operations, including check in, boarding and transfers.

Provided support to VIPs and unaccompanied minors.

Addressed passenger queries and concerns professionally.

Sales to Assistant store Manager Apr 2002-May 2006

Managed store merchandizing and staff training.

Delegated responsibilities to junior staff.

Compiled store reports.

Handled customer issues and queries professionally.

Education:

Catholic University of Eastern Africa-1998-2001

Kenya College Of Accountancy- 1997

Mombasa Polytechnic and University-1996

St. Angela’s High School Diploma-1994

Skills:

Customer Service

Problem Solving

Basic Computer Knowledge

Cabin Crew Training

First Aid Training

Inventory Control

Safety and Security Procedures

References will be provided upon request.

Contact this candidate