SUBHASH

+91-995******* — South West Delhi, Delhi, 110076 — adzvzy@r.postjobfree.com

S U M M A R Y

P R O F E S S I O N A L S K I L L S

Multitasking and time management Excellent at vendor management

Customer relationship management Communications skill

W O R K E X P E R I E N C E

Basic Excel

Staff management Inventory management

Community Manager Oct 2022 - Present

IHDP Business park noida sector 127, Uttar Pradesh

Front desk handling (new client on boarding & walk-in customer handling) Lead generation and listing our service on different portal.

Inventory management according order placing and coordinating with vendors for the same. Client payment follow up and same update to account department.

Hygiene and Cleanliness, maintenance of center. (making reports and same sent to management)

Community Manager Jul 2021 - Sep 2022

ABL Workspaces, Delhi Noida Sector 27, Uttar Pradesh

Front desk handling (new client on boarding & walk-in customer handling) Lead generation and listing our service on different portal.

Inventory management according order placing and coordinating with vendors for the same. Client payment follow up and same update to account department.

Hygiene and Cleanliness, maintenance of center. (making reports and same sent to management)

Front office manager Nov 2020 - Apr 2021

Botanix Nature Resort Gurgaon Road, Delhi

Checkin-Checkout, as per standards, coordinate with housekeeping department for insure ready room on time. Booking handling through different portel and manage booking same on our portel.

IDS Software manage for booking and other invoices related to F&B, housekeeping laundry etc.

Clients issue, inquiry timely answered and delivery service on time. And taking feedback while checkout.

Coordinate with account department for monthly invoices and working on marketing purposes how to improve our sales on different protel.

CForm filled of all foreign clients who checkin with full details such as passport details expiry date and issue date. same form sent to government office. Handling full resorts operational activities such order kitchen supplies and maintain record also.

Front Office Assistant Apr 2019 - Oct 2020

Blue Triangle Family Hostel (YWCA of Delhi) Central Delhi, Delhi

Front office desk handling, answer clients and walk-in visitor inquiry.

IDS software through booking confirmation, payment done and issue register Client feedback while departure taking.

Coordinate with account department for payment follow-up for vendor

C form filled and submit online ( foreigner clients whos check-in in hotels)

Facility Manager Aug 2018 - Mar 2019

Bansal Hospital, Delhi North Delhi, Delhi

Housekeeping and security team handling,

Patients feedback and day to day operational handling

Order and purchase of housekeeping department and stationery

Housekeeping Host Sep 2016 - Nov 2017

Hyatt Andaz hotel, Delhi North Delhi, Delhi

Lead housekeeping staff team and provide service and cleaning as required Trained staff and maintained staff duty roster and leaves

Guest issues and complaint answered and handling

Housekeeping Associate Mar 2014 - Jun 2016

The Pride Hotel, Ahmedabad Ahmedabad, Gujarat

Prepared rooms for meetings and arranged decorations, media equipment, and furniture for social or business functions. Replenished supplies, such as drinking glasses, linens, writing supplies, and bathroom items

Maintained clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests Monitored public restrooms throughout the day for cleanliness and adequate supplies

E D U C A T I O N & C E R T I F I C A T I O N S

Bachelor in hotel management and catering technology: Hotel management Nov 2014

SAMS IHM, Varanasi, Uttar Pradesh

Intermediate : C.B.S.E Jan 2010

Nirmal public school, North West Delhi, Delhi

Matriculation : C.B.S.E Jan 2008

Ganga international school, North West Delhi, Delhi

Hospitality Training Certificate

Vocational Training Certificate

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