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Customer Service Fiber Optic

Location:
Dallas, TX
Salary:
50,000
Posted:
September 22, 2023

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Resume:

Patrick Price

adzvuf@r.postjobfree.com

+1-469-***-****

Pursuing a full time, long term or 1099 with a company committed to excellence in customer service. Seeking a role that will provide challenging and unique opportunities to enhance my skill set to meet and exceed company goals and objectives. Willing to travel to meet the need of the custome

Work Experience

Field Technician III

T-Mobile

September 2019 to March 2023

Responsible for Network critcal issues

Knowledge of 5G RAN network engineering MOPs.

Responsible SME issues.

.

Field Engineer

AT&T

August 2019 to January 2023

responsible for complete 2G, 3G, 4G and 5G BBU-6630 integration while providing excellent customer service.

FE Responsible for power installing or troubleshooting cellsite

Installing or repairing wiring (CAT5/6 & fiber for BBU-6648, BBU-6630 and BBU-5216

Responsible for call testing all AT&T band and e911 testing

OSP, FTTCS/FTTN/FTTP/FTTCab construction drawing preparation, field work, field note

preparation (Measuring aerial, buried, Conduit/Manhole systems Plowing/Trenching/Directional drilling), preparing permits, doing make-ready, pole inventories.

ISP Network Design of Fiber Optics infrastructure for service network stations, network implementation. Testing of OSP Fiber cable with OTDR.

Installation of LAN/WAN Fiber Optic cabling for ISP, DSL, Wireless Services. Installation, Termination and Splicing of LAN/WAN Fiber Optic cabling in. (Horizontal, Backbone). Performance of Fiber Optics Mechanical and Fusion splicing (Multimode, Single mode) for network attenuation FTTP. Included aerial, buried and underground pathways.

Termination of Fiber Optic (Multimode, Single mode) service stations and terminal cabinets (SC, ST, Air-Blown). Testing of Fiber Optic cabling with Optical Time Domain

Reflectometers for Db loss and attenuation. Configuration of PC Data exchange of Power meters, and Certification testers for UTP, and Optical testing results. Termination of UTP cabling (T1, Category 3, 5, 5e, 6), and PA cabling with EIA/TIA cabling standards. Termination of UTP stations and terminal cabinets with 8-position modular jacks, RJ11, RJ45 connectors and 24, 48 port

S.A.C. Wireless Field Engineer TMO - Atlanta, GA July 2017 to December 2019

Installing and commissioning Nokia airscale from power up to integration.

Troubleshooting all external alarms and RTWP

Install and powered up 2G(ESMB), 3G/4G FSMF/FSME)

Installed all routers and all fiber upgrades, rehomes, and network expansions

Responsible for all call testing, e911, GSM, AWS, UMTS, 5G calls

Installed and integrated in various Ericsson cabinets including 3000/6000 cabinets.

Termination of Single mode and Multimode Fiber Optic cabling with SC, ST, FC

Update Site Master at the end of each workday to keep accurate count of sites completed and for

PM receives updated spreadsheet at the end of work day.

Installation/Commissioning of the Baseband 6630, Reconfiguring of LTE UMTS, GSM Hardware

Activities of Scope: Coordinated with network engineers to lock down site/ L600, L700, L1900,

L2100 frequencies/to commence 6630 Baseband plus 4thSector Add for Ericsson L600 Cabinet

Upgrade installation & integration. Coordinated with the tower Foreman/NIC and set the stage how the work is coming along between cab and tower.

Referred to T-Mo RFDS / Ericsson method of procedures to complete integration depending on site configuration. Pre-existing frequencies brought up on air before the maintenance window

Power Upgrade of the PCU 06 to PCU 08 includes Upgrading of the power sub-rack to accommodate the additional power draw from the basebands and Air antennas and 4449

radios.

Call Testing: After completing the integration, newly added Frequencies were E911 call tested, then proceeded with Ericsson SRS testing

Closeout Package submitted 24-48 hours after integration completion

Integration of the BBU 6630 for the Verizon network, with Ericsson equipment. The work is switching the Verizon network over from Nokia Air-scale technology to the Ericsson BBu6630

Responsible for construction crew, managing the scope, BOM, safety and quality

Performed preconstructions walks, validate scope of service and the materials received

Worked and supported installation, commissioning, integration of Basebands, routers, RRUs, LTE carrier add, DUL/DUS carrier swap

Troubleshot alarms BB5216, XMU, DUL/DUS, RU/RRU, DUW, DUG, RBS6601, RBS6201, SAR 7705, GPS PSAP call test, 1C, 2C, 3C, 4C, 5C, 6C, 7C, OEM testing pre and post.

FTP tools, IP/TCP config, EAMS, MOP documents, COP procedures cables dressing, labeling, terminating power, ground, RJ45, and punch down Edit MS Excel for TRW tracking and reporting

Worked on FirstNet network on - 7 th carrier / 7C (700 MHz), with Nokia Routers 7205 / 7210.

Did Closeout packages, completed last day of construction and site activity• Performed Site walks, Site Construction monitoring, Quality Audits of TMobile Rural America

GSM/LTE sites. Commissioning, Integration, Troubleshooting of Nokia Flexi Multi-Radio BTS(GSM1900/LTE1900/700/2100).• Call testing using Nokia Net Monitor Transmission connectivity testing of T1's, GE/FE Alcatel

Lucent 7705 CSR. SW Upgrades of Flexi MR BTS LTE: MHA/RET/RSSI/VSWR troubleshooting.

Call Testing(including E911). External Alarm testing/simulation, Site troubleshooting, Reconfiguration, Alarm monitoring using Remote Access.

Field Engineer to Construction Manager

Microwave Transmissions Systems Inc June 2010 to July 2017

Constructing Cell Sites for Verizon, AT&T, T-Mobile, and Sprint.

Coordinate with Nokia Warehouse on shipping and receiving sites and other materials.

Supervise and train new Technicians coming into Market.

Received T-Mobile 600 4G AirScale certification. Level 1 Install & Level 3 Commissioning & Integrating.

LTE & UMTS site Installation, Commisioning/Integration, Data Testing and Troubleshooting.

Installing equipment that operates the cellular network. (DUS, DUW, DUL, RRU radio, Antennas) requirements,

Install RF Jumpers utilizing co-site solution. Sweep RF Jumpers .Label and Dress RF Jumpers. Download commissioning script to NodeB.

Set DXU in local mode -Repair and checking E1 traffic routing - sweep tests-Ability to understand, operate, calibrate, and interpret the test results for the various test equipment

such as: T1 tester, Power meter, Removal of old BTS/Radio/Antenna and installing new ones and have a knowledge in installation of telecommunications equipment (ISDN, DS1, analog, ..).

DUW 30 Install and Integration Running Power and Powering Cabinet Installation and Integration Install UMTS / 6102 Installation and Integration HSPA+/DUG/DUL TE/UMTS/GSM 6601(mini cell site)

Installation and Integration UMTS

2106 Installation and Integration Install and Integration Install RF cables CBU Un-Install and Install / Rollbacks T1 Adds / TX Adds / RAX Adds / ET-MFX HSPA and HSPA+ Create CV, Updates, FTP, Cesar FTP

Configuration of electronic cross-connects, T-berd testing of T-1s for DSO. Installation of T- Server applications with UNIX platform.

Installation and some integration of BTS Ericsson 2106, 3106, 3206, 2109, 2308, 2206, 6601, and 6201 *GSM, UMTS, Radio Base Stations. Integration preformed with OMT program for 1x2, 2x1, 2x6, 3x4 configurations for T1. T1 cross-connects through E-911 CSU.

Installation of and commissioning of E-911 frame relay systems, i.e. Andrew Geometrix Wireless Location Sensors, True Position LMU's, Carrier Access Flexmasters, Pathmasters, ADC Datasmart Kentrox. 3-G multiport T1 cross-connect, DSU, CSU within Ericsson 2G GSM networks.

Installation for AAV install 7705 Alcatel Lucent, NID (JDSU), EFX card, Connecting the UMTS and GSM cabinets.

Operations and Maintenance of Radio Base Station alarms with OMT program, and troubleshooting E-911 frame relay. Integration of Ericsson 2106 2206, Radio/Cabinet Harvest. T1

configuration, ;s Ericsson 850 and 1900. E-911 installation and configuration.

Troubleshooting of Radio Base stations faults.

Led migration project integration of 4 way diversity for LTE services in the NC region.

Decommissioned DUL and installed DUS & integrated migrated CV from DUL to DUS.● Hands on experience and educational training on network elements interrupting AT&T, ADC,

Alcatel, Ciena, Cisco, CommScope, Corning, Ericsson, Juniper, Lucent, Nokia, Nortel.

Education

Diploma

A. Maceo Smith High School - Dallas, TX 2010

High School Diploma

Strayer University

Kinesiology

The University of Houston



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