Social Media Customer Service
Resume:
ANAN HUSSEIN
WORK HISTORY
Podcast Editor So She Slays 09/2021 - 03/2023
• Audio Production: Proficiently produced over 50 podcast episodes, ensuring a consistent release schedule on Spotify, which bolstered listener engagement and retention.
• Quality Assurance: Diligently ensured premium audio quality and consistency across all episodes, upholding a superior listening experience and receiving commendable feedback.
• Technical Proficiency: Leveraged advanced audio editing tools and software, ensuring episodes met professional standards and resonated with the target audience.
Video Package Producer 46LIVE 09/2020 - 02/2021
• Team Leadership: Successfully led and mentored a diverse team of over 20 members, assigning roles and crafting schedules to optimize talent utilization.
• Audience Engagement: Produced and refined video footage from live events, catering to a global viewership, and enhancing the brand's reach and resonance.
• Production and Editing: Leveraged cutting-edge tools and techniques to produce and edit footage, ensuring high-quality visual narratives that captivated viewers. Social Media & Marketing Intern #Qualified, The Book 03/2020 - 10/2020
• Book Promotion: Actively participated in the book's promotional stages, assisting in formulating content strategies and post designs under team guidance.
• Content Creation & Engagement: Supported Instagram content creation, contributing to an organic growth of 1,000 followers and deepening the brand's social media footprint.
• Community Management: Assisted in managing the Facebook community and collaborated with the team to enhance TikTok engagement, gaining hands-on experience with multi-platform audience interactions. Package & Crew Member 46LIVE 08/2019 - 09/2020
• Global Broadcasting Expertise: Proficiently operated JVC cameras to capture live video, achieving a remarkable reach across 75 countries in 2020, showcasing adaptability and technical acumen.
• Content Production: Skillfully filmed and edited video segments, transforming raw footage into cohesive packages tailored for live playback, elevating the broadcast quality.
• Direction & Coordination: Led on-air interview direction, effectively guiding hosts and guests to ensure fluid conversations and optimal audience engagement. Music Programming Intern SiriusXM 06/2020 - 08/2020
• Audio Editing: Mastered advanced audio editing techniques, skillfully implementing fades and precise digital marker placements to ensure a seamless auditory experience.
• Royalty Compliance Proficiency: Diligently inserted song metadata into the software, guaranteeing strict adherence to royalty regulations and safeguarding the station from potential legal discrepancies.
• Production Excellence: Played a pivotal role in show production, leveraging in- depth music knowledge to curate captivating content, enhancing listener engagement and retention.
Staff Writer College Magazine 10/2019 - 06/2020
• Content Creation: Authored compelling weekly articles under the guidance of diverse editors, utilizing tools like Slack and Trello for seamless communication and content coordination.
• Research: Executed thorough research and conducted insightful interviews, ensuring the content's accuracy, credibility, and alignment with the distinct brand voice.
• Digital Promotion: Leveraged platforms such as WordPress and Hootsuite to amplify content reach, integrating advanced SEO strategies to elevate online visibility and reader engagement.
Arts & News Department Member ComRadio 11/2019 - 05/2020
• Music Critique Expertise: Authored well-researched articles delivering insightful reviews of music singles and albums.
• Broadcast Contribution: Anchored for on-air newscasts, took charge as a co- producer, actively shaping one of the newscasts by assigning stories, and making crucial decisions to ensure a seamless and engaging broadcast.
• Skill Acquisition & Adaptation: Cultivated proficiency in Adobe Audition and embraced a distinct, critical writing style, showcasing continuous learning and adaptability within the art domain.
Hagerstown, 21740 MD
***********@*****.***
PROFESSIONAL SUMMARY
.
Dedicated Broadcast Journalism professional
boasting a robust background in media
production and content creation. With a proven
track record in leading teams to success, I bring
expertise in leveraging a diverse array of
software platforms to achieve optimal
outcomes. My commitment to excellence is
evident in my unwavering dedication to
producing high-calibre content, even under the
most pressing deadlines. An innovative thinker
with a keen eye for detail, I am eager to
contribute my skills and knowledge to a
dynamic media team. Passionate and diligent, I
strive to elevate every project with journalistic
integrity and technical prowess.
SKILLS
.
• Software & Platforms: Microsoft Office
Suite, Google Workspace, Hootsuite,
WordPress, Canva, TweetDeck, Google
Ads, Google Analytics
• Adobe Creative Suite: Premiere Pro,
Audition, Photoshop, InDesign, Creative
Cloud
• Communication: Written Communication,
Public Speaking, Online Journalism,
Broadcast Journalism, Social Media, Radio,
Broadcasting, Digital Media, Copywriting,
News Writing, Teamwork
• Writing & Editing: Novels, Creative
Writing, Text Editing, Newsroom, Editing,
Photojournalism, News Writing
• Technical & Web: HTML, SEO, SaaS,
Content Management, Audio Recording,
Video Production, Video Editing, Camera
Operation, Troubleshooting
• Management & Organization: Project
Management, Customer Service,
Leadership, Brand Management,
Bookkeeping, Time Management, Research
Skills, Data Entry, Creative Problem
Solving
• Creative: Graphic Design, Photography,
Advertising, Music Programming
EDUCATION
.
Bachelor of Arts, Broadcast Journalism, The
Pennsylvania State University - State College,
PA - 2022
CERTIFICATIONS
.
• Google Ads Display Certification
• Google Ads Search Certification
• Hootsuite Platform Certification
.
Contact this candidate