REGINA GLENN

***** ***** ******

San Antonio Texas 78253

adzvti@r.postjobfree.com

858-***-****

Qualifications Summary:

Competent working with patients, families and co-workers to insure positive customer service results.

Understand “survey” standards and preparation experience.

Expertise working with children under the age of 12. Successful in minimizing to eliminating use of quiet room and/or restraint.

Experienced and competent working with seniors, military and adults 18years comprehensively.

Proficient in identifying possible early conflict and resolving before it reaches an active crisis stage.

Maintain a calm demeanor in psychiatric or medical emergencies.

Self initiating independently and team player.

Understand confidentiality parameters and legal processes for all ages.

Documentation is thorough and relates to treatment of patients.

Reliable work ethics and standards.

Motivated and committed to growth and responsibilities.

Behavioral health Specialist 1 to Behavioral Health Specialist 2. This qualifies me to train new staff competently and manage the unit in tandem with the nurse.

Assist in discharge planning with the outpatient department for the adolescent, child, military unit

Make sure appointments are set for step down programs or out patient appointments with a(n) psychologist and psychiatrist for meds refills and therapy

Make sure to make follow up calls to all discharge patients. Goals: Make sure each patient is following his/her treatment plan given by the doctors after discharge and if the parents needs extra support groups I assist with that.

Certifications:

ProAct Trained and Certified (Assaultive Crisis)

CPR Certified

First Aid Certified.

Education:

Education of America

Associates of Science in Criminal Justice

University of Phoenix

Bachelors of Science in Criminal Justice

Awards:

Employee of the Month at Aurora / San Diego – May 2010

Regina Glenn (continued)

Employment:

LAUREL RIDGE HOSPITAL

2022-Present

Utilization CAREMANGER

●I insure professional analyzes health care needs to determine a patient's treatment plans.

●I make decisions to increase efficiency in providing health care services.

San Antonio behavioral health

Casemanger 2017-2022

Attend treatment team meeting with the doctors, rn nurses, and therapist to have an safe discharge plan for each patient to be successful upon discharge. Make sure each patient have a step down program, follow up appointments with a(n) Psychiatrist and therapist

Make sure each patient have transportation and housing

I follow up with each patient or families after 1 to 2 days to ensure each patient is following the treatment plan given by the doctors

If patient needs extra support after discharge, I make sure to set additional appointments so they don't regress back in the hospital and continue an successful lifestyle

Aurora Behavioral Health/San Diego 2002-2021

Behavioral health Specialist 2

●Follow through with ordered and routine precautions, as needed.

●Manage unit which includes community meetings, taking/reporting vitals, safety rounds, re-assessment of patient behaviors, crisis and safety interventions, and documentations.

●Observation and identification of possible side effects from medications and mental status of specified diagnosis.

●Train Behavioral Health Specialist l LVN's new orientees.

●Group facilitator of child, military, and adolescence units. family interaction through continuing outpatient programs.

●Develop and facilitate program materials for inpatient and outpatient children and adults patients.

Phoenix House - 1 year

Rehabilitation Counselor

●Implemented special precautions for adults as well as take patients on events:

outings includes: church, parks, shopping, AA, NA, and Cognitive Therapy meetings.

●Teach classes on anger management and health issues /families life

●Efficient in systematic collecting, recording and analyzing of data specific to each

diagnosis as well as

assessment of special precautions for suicide/homicide ideations.

●Knowledgeable on medical, mental, and physical issues

●Report any psychiatric needs to Doctors or staff in a(n) health care environment

References: Upon request

I enjoy teaching positive coping skills and integrate interactive ways to educate all age levels to help them see a brighter future.

Contact this candidate