Case Manager Mental Health

Heather Bell

**** **** ****** ******** *****, OH 44223 Cell: 330-***-**** E-mail: ****.*******.****@*****.*** Gregarious psychology baccalaureate who can undertake multiple assignments independently, and is highly organized. Has exceptional communication skills both interpersonally and telephonically with an affinity to adapting appropriately to the audience. Applies ability to creatively problem solve and critical thinking skills as well as a noteworthy ability to lead others. Education

The University of Akron,Akron, OH 2008 –2013

Bachelor of Arts, Psychology

Experience

Family and Community Services, INC Ravenna, OH 2016-present Program Coordinator/Case Manager

Conduct interviews for prospective residents

Conduct intake and assessments to new clients

Assist clients in acquiring housing

Referring clients to appropriate resources

Provide weekly case management to residents

Manage house needs including maintenance and supplies Carry and answer on call phone when scheduled

Provide crisis intervention

Complete facility billing

maintain complete and accurate logs and statistics Our Lady of the wayside Avon, OH 2015-2016

Behavioral Support Professional

Provide day to day support of consumers

Multiple med passes including narcotics

Handling of money and transactions

Trained new employees

Complete documentation

Oriana House, Inc. Akron, OH 2012 - 2015

Counselor Intern

Offer crisis intervention in person and telephonically Build a professional, trusting relationship with clients Solely responsible for auditing, and archiving of documentation Created auditing system and document training

Operate as a liaison between clients and outside resources Technical Skills

Proficient in Microsoft Windows and Office: Excel, Word, PowerPoint, Outlook Licenses/Certificates

First Aid/CPR certified

Mental Health First Aid

SOAR Certified

CDCA

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