MD Mikayla Davis

Thomasville, NC ***** 336-***-****

adzvsy@r.postjobfree.com

PROFESSIONAL

SUMMARY

*Recent 2023 completion of Surgical Technologist Training Program after multiple years experience in a clinical setting as a Certified Med Tech within Long-term Care.

Excelled in patient care as a Medication Technician and Personal Care Aid committed to ensuring patients are comfortable and at ease while under hospital supervision. Hands-on experience preparing treatment rooms, performing medical administrative duties and retrieving and interpreting laboratory and procedure results. Committed to obtaining the highest level of patient satisfaction through ensuring regulatory compliance and adherence to practice standards. Also with multiple years experience in office admin and people management. SKILLS Communication skills

Patient Medical Records Software

Detail Oriented

Ordering Procedures

Critical thinking

Training & Development

Team Leadership

Patient Care Documentation

Medical Records Management

Office Management

Excell / Spreadsheets

Vendor Liaising

Client Correspondence

Calculating Deductions

Cash Flow and Reconciliation

Data Communications

Managing Appointments

Equipment and Instrument

Sterilization

Medication Administration

Wound Dressing

Workplace Safety

Disposing of Biohazardous Waste

Daily Workflows

Patient Tracking Software

Patient Confidentiality

WORK HISTORY OFFICE MANAGER, EXECUTIVE ASSISTANT TO 02/2022 to 06/2023 PRESIDENT

J's Color Creations High Point, NC

Evaluated employee records and productivity to complete employee evaluations.

Coached new hires on company processes while managing employees to achieve maximum production.

Maintained CRM database with customer updates and report generation. Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel. Maintained computer and physical filing systems.

Utilized client and staff feedback to maintain customer partnerships and increase revenue.

Coordinated special projects and managed schedules. Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives. Answered constant flow of customer calls with minimal wait times. Responded to customer requests for products, services and company information.

SERVER 07/2019 to 11/2021

Tville Diner

Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.

Cultivated warm relationships with regular customers. Worked with POS system to place orders, manage bills and handle complimentary items.

Supervised restocking of salad bar and buffet for lunch and dinner service. CERTIFIED MEDICATION TECHNICIAN 10/2017 to 06/2019 Magnolia Creek Assisted Living

Monitored progress and documented any patient health status changes, keeping healthcare team updated.

Developed rapport to create safe and trusting environment for care. Worked to improve and enhance patient lives through effective and compassionate care.

Administered medication as directed by physician.

Adhered to all resident lifting and safe lifting instructions and rules. Maintained clean, safe and well-organized patient environment. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Administered psychotropic medications and anxiety education to patients to provide mental health care.

Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery. ASSISTANT STORE MANAGER 03/2015 to 10/2017

Sams Ice Cream Lexington, NC

Worked closely with coworkers to strategically plan for company growth. Maintained positive customer relationships by responding quickly to customer service inquiries.

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Processed payments for credit and debit cards and returned proper change for cash transactions.

Reconciled daily sales transactions to balance and log day-to-day revenue.

EDUCATION Certificate Certified Surgical Technologist Training 09/2023 MedCerts, Livonia, MI

Business

Davidson County Community College, Thomasville, NC High School Diploma 06/2017

East Davidson High School, Thomasville, NC

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