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Customer Service Physician Assistant

Location:
Binghamton, NY
Posted:
September 22, 2023

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Resume:

Rachel Downes

** ******** ******, **********, **, 13901

845-***-**** adzvrw@r.postjobfree.com

EDUCATION

Binghamton University, State University of New York Bachelor of Science in Integrative Neuroscience

Expected May 2025

Cumulative GPA: 3.54/4.00 Dean’s List Fall 2021, Spring 2022, Fall 2022. WORK EXPERIENCE

Dunkin Donuts, Brewster NY

2022-2023

Shift Leader

● Worked up to a shift leader position in a fast-paced fast food environment.

● Supervised other staff for protocols regarding food rotation and cleaning food stations.

● Performed double-counts of drawers with cashiers for oncoming shifts.

● Adequately dealt with irate customers or unexpected situations by keeping calm and and trying to solve the problem by providing the best customer service.

● Multitasked assisting customers while constantly helping the other staff and restocking the store.

● Communicated clearly and kept calm in a fast paced environment. Dunkin Donuts, Brewster NY

2020-2022

Crew Member

● Maintained a clean and organized store.

● Worked together with other staff to increase efficiency in delivery time.

● Adequately served customers while doing the job that was assigned.

● Communicated clearly in a fast paced environment. WORK AND VOLUNTEER EXPERIENCE

Patterson Fire Department, Patterson, NY

June 2023-Present

Volunteer

● Learned how to talk to patients of all ages and kept them comfortable in the ambulance.

● Recorded vitals and blood pressure.

● Communicated to patients efficiently to understand the situation.

● Maintained a clean environment in the ambulance. Binghamton, Department of Chemistry, Binghamton, NY August 2023-Present

Teacher Assistant

● Responsible for holding office hours to help students become more familiar with the current material.

● Communicated material clearly to students and answered all questions effectively.

● Prepared adequately for office hours by reviewing the material beforehand.

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SKILLS

General

● Ability to critically think and problem solve.

● Communicate problems clearly.

● Maintain a clean and organized environment.

Computer

● Familiar with Microsoft including Word, Powerpoint, and Excel.

● Familiar with Google including Docs, Drive, Gmail, Slides, and Calendar. Science

● Laboratory skills include calculations, unit conversion, notebook keeping, safety protocol, and sterile technique.

● Familiar in using balances, IR, NMR, pH meter, light microscope and micropipettes.

● Laboratory Techniques include vacuum filtration, refluxing, gravity filtration, simple distillation, fractional distillation, and gas chromatography..



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