JAMES WINSTON

*** * ******** ***

Mesa, AZ *****

602-***-****

adzvqe@r.postjobfree.com

Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Friendly and enthusiastic Retail Sales Associate. Highly successful at upselling and promoting new products. Energetic Sale Associate with a solid understanding of the [ Product type] industry. Excellent customer service, communication and listening skills with cash management and pos systems experience. Skills

Customer Service-oriented - Inventory management

Accurate money handling - Excellent communication Skills Training and development - Strong work ethic

people-oriented - Retail sales

stocking - Natural leader

Merchandising - Motivated team player

Skilled problem solver

WORK EXPERIENCE

Shift Leader

02/2013 to 05/2016

Dunkin Donuts

Tempe Arizona

Customer Service

Worked [Number] different stations each [Timeframe] to provide optimal coverage and meet production goals. Responsible for developing the projects from customer requirements Prepared more than [Number] shipment per day with over [Number] completed products. Regular team meeting to brief the team around the updates and sharing the daily performance snapshot within the team folder for their easy access.

Set up and calibrated machinery to meet specific production requirements and meet desired tolerances. Dealing with and resolving problems and issues which arise mentoring and training up junior and new staff

Fixing reservation and inventory related issues

Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.

Retail Manager

01/2019 to Present

Green Trail Smoke Shop

Mesa Arizona

Customer Service

handle payment cash/cards

stock new merchandise-organized merchandise to promote new items inventory

orders

clean,sweep,mop,dust,windows

Kept orderly and accurate accounting records by monitoring sales documentation oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets Maintained focus during busy times and delegated tasks to employees to keep business running smoothly. Professional Mover

07/2015 to Present

Pack-Man Movers

Mesa Arizona

Customer Service

Loaded and unloaded trucks with customer possessions or merchandise weighing up to lbs. Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across

[Number]-mile transports.

conducted monthly inventories of materials on the work floor Wrote detailed checklists to streamline job site walkthroughs and maintain customer satisfaction Established long -term customer relationship through prompt and courteous service Van Driver

02/2004 to 12/2010

Kids Play Learning Center

Mesa Arizona

Completed all company insurance renewals including property, Worker compensation general liability, cargo, aviation and K&R documents.

Field Trips

Wash the Vans

Kennel Technician

04/2012 to 07/2014

Ironwood animal Hospital

San Tan Valley Arizona

Practiced general medicine, including dermatology, cardiology, ophthalmology and neurology Administered medication immunizations and blood plasma to animals restocked supplies and and rotated items to keep teams efficient and prevent expiration of perishable goods. provided emergency first aid to animals as needed

Relieved boredom and stress of living in shelter environment by walking playing and tending to dogs. Recorded activity and noted any unusual behavior or medical issues. Swabbed ears to remove wax and dirt, removing extra hair to allow air circulate freely and avoid infection. Cared for animals that became sick or injured on walks by seeking out veterinary care and notifying owners. Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases. Followed effective process for bathing and grooming dogs to removed dirt loose hair parasites and hair mats. Cleaned kennels examination and operating rooms and animal loading and unloading facilities SKILLS

EDUCATION

WestWood High School

High school or equivalent

Mesa Az

2004

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