RT

ROMEO TAYLOR

adzvq1@r.postjobfree.com 419-***-**** Palm Desert, CA 92260

To obtain Employment as a Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Critical Thinker

Strong Problem Solver

Strong Interpersonal Skills

Clear and Concise Communication

Attention to Detail

Strong Work Ethic

Organized

United States Marine Corps Twentynine

Palms, CA

Satellite Communications System

Repairer

03/2019 - Current

Managed, and maintained $2.2 million worth of communication equipment.

Communicated regularly with other departments regarding their needs related to equipment availability or performance issues. Maintained accurate records of equipment inventory, repair and maintenance costs.

Performed regular inspections of equipment to ensure proper functioning and safety standards were met.

Developed preventative maintenance programs for all major pieces of equipment.

Collaborated with vendors on pricing agreements for replacement parts. Implemented strategies to reduce downtime due to malfunctions or breakdowns.

Assigned equipment to users based on specific needs. Performed detailed equipment inventories and ordered more supplies. Refurbished equipment to standardize operations across military units and save company money on outside repairs.

Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.

Adapted teaching methods according to the needs of individual learners or groups.

Magic Wok Toledo, OH

Manager, Cook, Customer Care

Representative

06/2018 - 03/2020

Analyzed customer feedback data to develop action plans for improving services offered.

Coached, mentored and trained team members in order to improve their job performance.

Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.

Developed and implemented strategies to increase customer satisfaction Summary

Skills

Experience

and loyalty

Target Toledo, OH

Team Member

10/2019 - 02/2020

Maintained a clean and organized work area throughout shift. Provided customer service support to ensure satisfaction. Assisted customers with product selection and ordering process. Received, processed, and stocked merchandise in accordance with store policies.

Collaborated with team members to maximize productivity and efficiency. Resolved customer issues promptly in a professional manner. St. Francis De Sales High School Toledo, OH

High School Diploma

05/2017

Years Completed: 4

GPA: 3.8

Bowling Green State University Bowling Green, OH Some College (No Degree)

Years Completed: 1

GPA: 3.0

Education and Training

Contact this candidate