Office Manager Human Resources

Jenifer Doran

Stone Mountain, GA *****

Cell: 404-***-**** · *******.*.*****@*****.***

**/**** ** **/**/2023

Human Resources Manager

MIDDLE GA REGIONAL COMMISSION (MACON, GA)

This organization serves as a local government staff for the 11 counties and 20 cities of middle GA, providing vital services such as grant writing, training, tech services, and other support.

● Managed all Human Resource functions for the organization.

● Managed full-life-cycle recruitment, the interview process, and hiring offers.

● Managed onboarding and offboarding of employees, orientation and exit interviews.

● Prepared and maintained staff records related to hiring, reviews, termination, leave, promotions, disciplinary actions, FMLA, medical files, and other administrative actions.

● Worked with benefits brokers to analyze and establish competitive benefits; administrates benefits through enrollment, education, and the resolution of problems and claims.

● Ensured legal compliance by monitoring and implementing federal and state requirements; conducting investigations, and representing the organization at hearings.

● Partnered with Finance to ensure that payroll is correct and up to date in payroll software.

● Maintained, updated, and recommended office guidelines, HR policies, and procedures.

● Advised Directors on matters related to personnel, organizational policy, and HR compliance matters such as EEO, FMLA, USERRA, FLSA, ADA, Worker’s Compensation, and related state and federal law.

● Administered and maintained contracts and maintenance for services related to the physical office, printer/copiers, telephones, and building security.

● Served as the Safety Coordinator, Notary Public and Primary Open Records

Officer.

08/2009-11/2015

OFFICE MANAGER

COYOTE LOGISTICS (ALPHARETTA, GA)

A 24-hour logistics company branch that housed the call-center, finance department, and administrative services for a major organization based out of Chicago.

● Collaborated with HR, handling day to day complaints, questions, and requests. Handled confidential documents, phone screening, travel, and support for executives.

● Managed the receptionist and day porter position, ensuring all duties were executed. Managed the internal security systems and all outside security problems.

● Managed repairs and maintenance for two suites of offices and all common areas. Managed the handling of internal communication to employees.

● Managed the office cleaning and maintenance contracts.

● Purchasing agent for company supplies for 350+ employees working in a 24-hour facility.

● Managed a corporate credit card, check requests, requisitions, and expense reports.

● Served as a back-up to the I.T. Department for troubleshooting, moves, and repairs.

● Used Microsoft Suite, Google, and Apple Software including but not limited to Word, Excel, PowerPoint, Outlook, Workforce, Gmail, Concur, and UltiPro.

● Collaborated in the planning and running of all special events and parties, including bi-monthly food trucks, weekly happy hours, monthly lunches, and special arrangements for births and bereavements.

02/2007 – 02/2009

OFFICE MANAGER

ROCKBAY CAPITAL MANAGEMENT (NEW YORK, NY)

This organization was a hedge fund based out of Rockefeller Center.

● Managed office maintenance and contracts for lighting, electrical, pest control, shredding, security, maid services, and repairs.

● Managed inventory for supplies, printers, and for a fully-stocked kitchen and restrooms. Served as the contact person for vendors, couriers, car services, delivery services, transit services, offsite storage, utilities, and maintenance.

● Served as the catering manager for daily lunches and special events. Maintained conference room calendars and meeting schedules.

● Handled all incoming calls, call screenings, and general inquiries.

● Sorted, created, and distributed incoming and outgoing mail and packages. Maintained records and receipts for corporate purchasing cards.

● Maintained excel spreadsheets of company contacts, inventories, and spending records. Printed all outgoing checks via QuickBooks, and assured prompt mailing and tracking.

● Filed 5 years of back-logged records, obtained offsite storage, and created a filing system.

● Served as the support staff to the CEO, CFO, and COO. EDUCATION

MAY 2023

MASTERS OF INDUSTRIAL AND ORGANIZATIONAL PSYCHOLOGY, WESLEYAN UNIVERSITY Graduated with Honors, 4.0 Institutional GPA

DECEMBER 2020

BACHELORS OF SCIENCE, PSYCHOLOGY, MIDDLE GEORGIA STATE UNIVERSITY Graduated Summa Cum Laude, President’s List Scholar, 4.0 Institutional GPA

SKILLS

● Data Analytics and Research

● DEI, Culture, and Policy

● Benefits Administration

● Coaching, Testing, and

Training

● Effective Communication

● Employee Development and

Engagement

● Full Life Cycle Recruitment

● Human Resource Management

● HR and Accounting Software

● Leadership Training

● Legal Compliance, Including ADA, EEOC, and

OSHA

● Social Psychology/Organizational Behavior

● Soft Skills Training

● Succession Planning

● Writing and Editing

Contact this candidate