Customer Service representative
Resume:
Tiffany Solis
Philadelphia, PA *****
**********@************.*******.***
I intend to improve my professional skills by gaining real world experience in the business field as well as enhance my professional network, so that by the time I graduate, I can create and add value to a reputable organization as an asset.
Authorized to work in the US for any employer
Work Experience
Professional Organizer
self employeed - Philadelphia, PA
June 2021 to Present
• Sorting
• Organize
• Collecting
• Removing
Home Health Aide
Family First Homecare - Philadelphia, PA
January 2023 to June 2023
• Hygiene bathroom duties
• Dressing
• Prepare meals
• Accompanying patient on outings, errands and appointments
• Light house keeping
• Companio
Customer Service Representative
The Campaign for Working Families, Inc. - Philadelphia, PA June 2020 to May 2023
• Answer questions
• Make outbound calls
• Take notes
• Greeting clients
Private Merchandising Contractor
Revenue creation - Philadelphia County, PA
December 2020 to October 2022
• Reset
• Stock
• Organize
• Replenish
Private Security Officer
metro one - Philadelphia, PA
November 2020 to July 2021
• Report hourly on all activities
• Filed and organized paperwork to present.
• Secure guest and residents on the premises
• Patrolled and secured the area
Security Officer
FEDERAL SECURITY SERVICES - Philadelphia, PA
April 2015 to December 2020
• Report hourly on all activities
• Filed and organized paperwork to present.
• Secure guest and residents on the premises
• Patrolled and secured the area
Caterer/Bartender
Philadelphia Zoo - Philadelphia, PA
August 2017 to January 2019
• Provided assistances to hundreds of guest per event, weddings, night life, overnight stays, etc.
• Handle money and cash flow.
• Provide a clean and organized work space
Backroom Associate
Forever 21 - King of Prussia, PA
May 2015 to April 2016
• Handle money and cash flow
• Floor to ceiling display and stock
• Enhanced the guests experience by communicating and bringing positive energy and assisting in merchandise
Child Care Worker
Child Care Information Services - Philadelphia County, PA September 2013 to June 2015
• Supervise and monitor the safety of children.
• Prepare and organize mealtimes and snacks for children.
• Help children keep good hygiene.
• Change the diapers of infants and toddlers.
• Organize activities for each child’s needs
Education
Associates of Business in Early
Prism Career Institute - Philadelphia, PA, US
September 2012 to May 2014
High school diploma
Frankford High School - Philadelphia, PA, US
September 2003 to June 2008
Skills
• Documentation review
• Mac OS
• Experience Working With Students
• Creative (10+ years)
• Salesforce
• Google Docs
• Technical support
• Classroom Management (10+ years)
• Planograms
• iOS
• Live chat
• Microsoft Excel
• CSS
• Interior Design
• Work well under pressure (10+ years)
• Direct sales
• Data collection
• Sales
• English
• Cold calling
• Telemarketing
• Windows
• Customer support
• Childcare (10+ years)
• Curriculum Development
• Teaching (10+ years)
• The ability to patiently interact with guest and coworkers (10+ years)
• Home care (Less than 1 year)
• Effective in time management (10+ years)
• Software testing
• Management
• Continuous improvement
• Host/hostess experience
• Mentoring
• Negotiation
• Tutoring
• Communication Skills (10+ years)
• Security (5 years)
• Food handling certification (4 years)
• Workday
• Special Education
• Excellent in phone etiquette (10+ years)
• Cashiering (10+ years)
• Food Service (6 years)
• Research (1 year)
• organized (10+ years)
• Writing Skills
• Zendesk
• Public Speaking
• Hotel experience
• Typing
• Software troubleshooting
• Merchandising
• Copywriting
• Android
• Patient monitoring (1 year)
• Front desk
• Phone triage
• Customer service
• Microsoft Excel
• Microsoft Word
• Workday
• Microsoft Access
• Microsoft Powerpoint
• First aid
• CPR
• Customer service
• Home care
• Management
• Data entry
Certifications and Licenses
First Aid Certification
Food Handler Certification
CPR Certification
Contact this candidate