UFUOMA HILDA OFIGO

**** ******** **** *******, *****. 77063

361-***-**** adzvox@r.postjobfree.com

Summary

Detail-oriented and analytical account receivable (AR) professional with 3+ years of experience in preparing itemized statements, bills, and invoices. Proficient at resolving discrepancies in billing records, and skilled at evaluating and updating credit files, interacting with clients to address issues, and operating various billing software. Eager to use these skills as a billing specialist at your prestigious organization. Education

TEXAS A &M University, Corpus Christi, Texas

Bachelor of Arts (BA) in Communication

August 2018

Professional Experience

Silver Spring Healthcare and Hospice March 2021 - Present Billing Specialist and Revenue Cycle Analyst

• Process client bills using the company’s proprietary billing software and reconcile billings with the AR ledger, creating invoices and reviewing calculations on billing statements.

• Partnered with the business department, billing, and third party payers to ensure billing reimbursement, and refiling of denied claims.

• Protects patient identity to preserve integrity of patient records to ensure information obtained is unique to individual patient.

• Improved AR performance by 12% by reminding clients of upcoming payment deadlines and recording essential data in the database.

• In charge of data input and processing with an average of 55 cases per day

• Communicate with patients and insurance companies.

• Initiates billing and re-billing of accounts to ensure accuracy to follow timely submission of claims.

• Utilization of report analysis to maintain compliance with HIPPA and appropriate regulatory requirements.

• Reviewed remittance codes from EOBs/ARs and posted charges, payments, and adjustments.

• Follow up on submitted claims and tracked unpaid claims; securing 100% claims are submitted correctly.

Denver Dental June 2018 - January 2021

Medical Billing and Collection Specialists

• Compiled, audited, processed and bill insurance claims and patient invoices within multiple cycles on a timely basis.

• Managed late bill collection and questioned claims, compiled, and evaluated data for quarterly reports to upper management.

• Maintained and secured medical documentation to support claims and appeals as necessary.

• Updated patient profile information to ensure claims are billed correctly.

• Contacted client with past due accounts to formulate payment plan and discuss restructuring options.

• Submitted commercial insurance, MCOs, HMOs and patient/client billing.

• Advocated for patients by contacting insurance companies to ensure timely payments and resolve errors on rejected claims.

• Worked directly with insurance company, healthcare providers and patients to get claims processed and paid.

Texas A&M University February 2016 - May 2018

Office Assistant - Office of Business Affairs at Texas A&M University Corpus Christ

• Greeted visitors and determined the appropriate point person and meeting time for their specific situations.

• Typed drafts, memos, and emails at 35-40 words per minute typing skill, and prepared weekly report for management.

• Opened, sorted, and distributed incoming messages and correspondence throughout the department.

• Performed a range of administrative duties from maintaining production schedules to purchasing supplies and hiring vendors.

• Monitored office supplies and recordings with close attention to office supply budgets.

Skills

• Record organization and management

• Claim entry and payment posting.

• Detailed execution of given task

• Account management

• Excellent written communication and interpersonal relationship skills

• Medical billing

• Ability to learn quickly and multi-task effectively.

• Microsoft Word, Excel, PowerPoint, Outlook