D. Scott Flowers

Phone: 502-***-****

E-Mail: adzvnw@r.postjobfree.com

Summary of Qualifications

Over 20 years Management and leadership experience in operations, Sales, P&L, Growth

Have improved Growth, Profit margins while maintaining customer retention.

Accomplished, outcome driven individual recognized for achieving overall profitability, productivity and safety. Strengths include producing desired results, both short and long term that understand the value of team building and customer satisfaction to produce successful results.

Professional Experience:

Massey Services Inc. May 2020 - March 2023

General Manager of Operations Commercial Division

●Business Development,Sales, Marketing, Customer retention

●Increased Growth and Profit margins by 25 percent in the first year with sales increase from $700,800 to $1.2 mil. The 2nd year was on track to increase over 20 percent until the hurricane and had a substantial amount of loss.

●Oversee all Operation of Branch to include service department

●Collections, Inventory control, on site customer inspection

●Recruiting, Hiring, Training, inventory control, Problem solving

●Run production as neeed.

MagickleenUSA LLC - August 2017 – December 2019

President/Owner

●Business Development

●Marketing, Sales, P&L, Overall Growth

●HR, payroll, customer service, scheduling, budgets, OSHA, Workers Comp

●Training of proper cleaning procedures

●Floor care, stripping and waxing, buffing, burnishing

HealthCare Services Group January 2010 ~ February 2017

District Manager West Coast Florida Tampa Bay area

●Multi facility manager up to 22 facilities over 300 employees, Housekeeping and laundry

●Responsible for P&L, 4 million in revenue,

●Managing all aspect of operations, budget, human resources, safety, workers comp, payroll, inventory control, OSHA compliance

●Insure preparedness of compliance for State and Federal visits

●Client relations and meetings

●Recruiting, Training and development of account managers

●Created spreadsheets, power points and SOP’s for various tools of knowledge for Account managers and myself.

District Recruiting & Training Manager

●Recruiting, training, and motivating a strong working team of 11 salaried account managers; 100 plus housekeeper and laundry employees. Train account managers (Train the Trainer) staff on housekeeping cleaning procedures, striping and waxing floors, chemicals usage and fire and safety.

●Assured long-term care facility was in compliance with JCAHO requirements

●Planned, organized, directed, and coordinated operation activities and provided services.

Provided technical expertise to analyze existing equipment for cost effectiveness, reliability, and safety.

●Maintained an appropriate environment for patients, employees, medical staff, and public in accordance with policies/procedures, hospital regulatory requirements, and local community and governmental agencies.

●Handled budgeting and controlling costs of labor, equipment and supplies.

●Establish and review standards and work procedures for all Housekeeping staff in accordance with established policies and practices of the facility.

●Restructure Housekeeping Departments to improve staff productivity and reduce overtime hours

set up working schedules and daily assignments.

Zenith Logistics – Louisville KY, October 2008 – January 2010 (Kroger Distribution Warehouse)

Shipping Dock Supervisor, responsible for up to 200 employees. (Teamsters Union)

●Duties include: Insuring that product is picked correctly and loaded onto the correct trailer for distribution. Load up to 100 trailers in a shift. Sanitation inspections, safety training and observation, improving efficiency to reduce labor cost, disciplines and coaching employees.

●Supervises the loading and orderly stacking of product, and the picking and staging of outbound shipments.

●Ensures the efficient and safe operation of all materials handling equipment

●Participates in establishing work schedules and ensures that the schedules are correctly implemented and that jobs are assigned effectively and completed properly.

●Coordinates all preparation and distribution of documentation pertaining to teammate accidents which occur on assigned shifts.

Premier Manufacturing Support Services (Voith) - Louisville KY, (Ford Motor Co) August 2004- October /2008

Lead Supervisor, industrial cleaning throughout plant and Janitorial Services

Responsible for 50 employees in a 2 1/2 million square foot facility.

●Duties include: Supervising industrial cleaning team members, operating within budget, cost saving ideas for our company as well as for the customer, janitorial, environmental services, strip & waxing floors, scheduling, time keeping, process work instructions (CBP), training, disciplines, counseling employees, attend customer manager meetings, safety meetings and training.

●Duties Performed: Job assignments, performance reviews, safety and team meetings as required or needed, time keeping, job description changes, troubleshoot problems with procedures and equipment issues, training on all equipment used, document customer calls and problems on data bank, liaison between my employees and 15-20 department supervisors, issue disciplinary actions and work with union officials, bid on any new projects, oversee lawn mowing, grounds and outside plant cleaning, budgets, Lean Manufacturing,, Kaizen and CIP. CBP, SAP, ISO, QS9000, 5S

O’Gara-Hess & Eisenhardt - Cincinnati OH, November 2003 - August 2004

Process Control Supervisor

●Create SOP’s Job safety analysis, productions goals, training, creating training manuals

●Responsible for overseeing the production process of approximately 10 employees, implementing work procedures, training, job assignments, problem solving, inventory, scheduling and purchasing supplies and equipment needed for production; proven ability to perform all positions with proficiency.

This was the launch of a new ballistics glass facility. Glass grinding, screen printing, paint firing, glass bending, furnaces designing, welding and building fixtures for the bending process.

Pilkington (Libby Owens Ford) - Shelbyville IN, January /2000- November 2003

(Glass fabrication and bending for automotive industry)

Tooling Associate - 1 year

●Repaired and maintained tooling and fixtures per production schedule, set-up tooling and checked fixtures for model change. Handled service calls at top priority level to minimize down time while maintaining work orders per scheduling with minimal supervision. Tools utilized: Variety of hand tools, Cut-off saw, Mig welder, Calipers, Micrometer, Air tools, Thickness gauge, Drill press, and CNC mill.

Production Line Leader -2 years

●Inventory, scheduling, change over, job assignments, training, time keeping, packed and inspected glass, operated presses and furnace, operated print room; includes change over and pm repairs, maintained statistical records, operated every position at optimum efficiency and performed every work procedure from beginning to end of production line.

Pentek Corporation - Indianapolis, IN April /1994 - December 1999

Team Leader - 8-14 employees

●Assigned work according to schedules and inventory, inventory hardware and parts to insure completion of conveyors and/or other products on due dates, maintained time cards and production cards for records.

●Assembly: Assembled conveyor systems per blueprint and parts list

●Fabricator: Operated cut-off saws, drill presses, brake press, Mills, Mig welding, Inspection, Statistical process control.

Education: INDIANA STATE UNIVERSITY - Terre Haute IN

Training / Skills: Train the trainer, OSHA 10 hr safety certified, Records Management, Time Management, Data Entry, Team Player, Team productivity, Personal Productivity, Customer Service, Organizational Skills, Claims, Benefit Analyst, Team Training, Organizational Structure, Leadership, management styles, Verbal and Written Communication, familiar with Microsoft Excel, Word, Power Point

References: Available upon Request

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