Customer Service Inside Sales
Resume:
Brieanna Boyce
A quick learner, who is driven, empathetic, and reliable.
h Billerica, MA 01862
***********@*****.***
EXPERIENCE
American Science and Engineering, Billerica MA-Inventory Control Lead
January 2022 - present day
Responsibilities included:
Coordinating with different departments/ teams to meet deadlines and troubleshoot
Creating and co-creating processes to allow for transparency and accessibility of information
Assigning responsibilities to team members based on their individual strengths
Applied Industrial Technology, Wilmington MA-Inside Sales and Customer Service
September, 2021- december 2021
Responsibilities included:
Processing and shipping product for inventory and customers, as well as doing inventory every morning
Answering customer questions and concerns around products and their shipments, as well as communicating effectively with vendors to ensure customers get their product
Creating and processing customer orders and quotes. United States Postal Service, Nashua, NH— Postal Clerk November, 2014 - July, 2021
Responsibilities included:
Expediting: Tracking, reporting, and checking out truck shipments in a high volume logistics facility.
Customer service: Answering customer emails and phone calls in a prompt and friendly manner as well as tracking packages through our SKILLS
Experienced in
shipping,processing, and
receiving
SAP Experience
Microsoft Office Suite
Experience
D365 experience
Sales Experience
Leadership experience
Empathetic and expedient
Customer Service
Experienced in restaurant
service
Experienced in caring for
children and pets
facilities, equipment, and airlines and removing packages from circulation when necessary.
Processing packages quickly, safely and efficiently. Ability to independently identify and respond to changing priorities as needed.
Direct TV, Nashua, NH-Sales Rep
October 2013- November 2014
Responsibilities Included:
Troubleshooting customer concerns and issues, and tailoring solutions that best fit their needs.
Knowledge of services and packages and an ability to demonstrate their benefits to the customer.
Create sales opportunities by approaching prospective customers and assisting existing ones.
Management and upkeep of sales kiosk; including opening and closing, team meetings, and general merchandising.
Best Friends Pet Care-Doggy Daycamp Counselor
February 2012 - October 2013
Responsibilities have included:
Reading canine body language and managing the health and safety of the dogs in the room.
Writing reports for dog parents and building a good report with them, as to better assist the dogs.
Deep cleaning the room, feeding the dogs, assisting with boarding dogs. D’angelos, Chelmsford MA — Shift Leader
September 2010- February 2012
Responsibilities have included:
Opening and closing the restaurant, counting cash at the end of the night, and checking the stock.
Training new hires on everything from cooking, to stocking, to using the cash register.
Helping to provide in an environment that encourages and rewards effort and hard work.
EDUCATION
Chelmsford Highschool, -Graduated 2011
ACTIVITIES AND INTERESTS:
Art of all sorts: Sculpting, photography, drawing, painting, etc. - all of these artistic interests require intense focus and attention to detail I believe you will find useful in your company.
Walking/ Exploring: I love going on walks, exploring local nature and discovering hidden away places.
Camping: I absolutely love camping, losing yourself in nature and remembering the simple, easy things that matter most! REFERENCES:
USPS:
John Shappy: Transportation manager Nashua P&DC (at the time)
(Currently a manager in Manchester, NH)
Phone:603-***-****
Kevin Germino: Coworker
Phone: 603- 966-7575
BEST FRIENDS PET CARE:
Becky Powers: Manager
Phone: 978-***-****
Direct TV:
Aarti Radrawar: Manager
Phone: 609-***-****
Contact this candidate