Business Analyst Supply Chain
Resume:
Tom Andrican
Hibbing, MN *****
770-***-**** (C)
*********@*****.***
Summary
*Highly competent in liaising between business users and technical teams with significant skill in creating and developing project specifications, documentation, use cases and process and business flows
*Experienced in documenting and analyzing logistics and distribution requirements of major companies throughout the world
*Highly successful at managing conflict and cultivating interpersonal relationships at any level
*Proficient at working with vendors, manufacturers and customers for automating EDI projects
*Experienced in all phases of Agile Methodologies
Experience
SPS Commerce, Minneapolis, MN
Sr. Business Analyst - 2022 – 2023
Worked closely with customers on both ends of B2B transactions with emphasis on 850, 855, 856 and 860 ANSI documents
Trained co-workers to work with EDIFACT, ANSI and Flatfile layouts to complete projects that included different layouts for EDI
Solved system and customer errors based on Kanban Software
Utilized Agile methodology to complete projects
Completed onboarding to bring customers up to new specifications based on new software technology
UPS Supply Chain Solutions, Alpharetta, GA
Sr. Business Analyst - 2012 – 2021
Automate warehousing and shipping of service parts for customers throughout the world
Prepare complete mapping documents for EDI services using ANSI X12, XML, IDOC, and .CSV along with any other customer specific format
Gather and document requirements for system configurations, mapping specs, operational requirements and all functions for EDI projects
Utilize ASN, ASN Receipt, Orders and Ship Confirmation messages to handle inbound receiving and outbound orders of warehoused service parts
Multitask working on 5 to 10 full scale projects and have not missed a single deadline in 8 years
Provide Project Management services by leading meetings, creating solutions and working on post go-live support for all customers
Axway Corporation, Atlanta, GA
Sr. Business Analyst - 2006 – 2010
Assessed client requirements, business needs and project objectives, via feedback sessions and client meeting, in collaboration with all stakeholders
Led JAD sessions to establish project scope including software and hardware needs as well as logistics planning to determine location of product
Managed project scoping and specifications documents to clearly communicate the project roadmap
Led project kickoff meetings, update meetings and collaboration meetings between customer principals and development teams
Utilized Business Process Modeling using Visio to analyze process improvement efficiency and quality
Created and executed project use cases and tracked error, defect and success reporting
Worked with multi-national Pharma companies to institute Track and Trace solutions within their manufacturing lines
Worked closely with distribution lines to maintain proper logistics in moving product through the supply chain
Prepared and delivered Track and Trace training to customers
Achieved 95% client retention over 3 year period while assisting in the creation of new client accounts by 15% annually
Home Depot Corporation, Atlanta, GA
Sr. Business Analyst - 2004 – 2006
Established specifications, managed mapping and coordinated pilot program to bring Chargeback and RTV to the electronic world utilizing the ANSI 812 in effort to save THD nearly 1 million dollars in postal costs
Worked with many different internal and external organizations to ensure successful movement of products within the Supply Chain
Coordinated QA and implementation of Special Order eCommerce initiative utilizing XML and ANSI X12 standard formats
Utilized Test Director in tracking of QA results
Developed implementation workplan and rollout schedule for all 1900 Home Depot stores to begin the Special Order initiative
Managed testing of Web-Based Order Management System employing supplier direct Purchase Orders and Tracking documents enabling Home Depot to utilize supplier inventories for web purchases
Played key role development and setup of eCommerce Web based order entry system with multiple environments
Inovis Corporation, Atlanta, GA
Technical Project Manager - 1998 – 2004
(Formerly Harbinger)
Managed back-end e-commerce hosting, data transformation/reformatting, communication and systems integration
Experienced in multiple data formats, including EDI, Flat File and XML
Acquired extensive experience in mapping with virtually any file layouts
Worked closely with external consulting teams by establishing project metrics, accountabilities and agreed service levels
Coordinated with internal constituents on strategy development and project activities
Proven expert on web commerce and EDI technologies
Education
B.S., Business Administration - Bemidji State University, Bemidji MN
Contact this candidate