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Real Estate Customer Service

Location:
Toronto, ON, Canada
Posted:
September 22, 2023

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Resume:

HONGYUN FAN

adzvjy@r.postjobfree.com

437-***-****

*** ***** **, *******, **, L3S3N6

QUALIFICATION

Strong analytical and problem-solving skills developed through work experience and academic coursework

Excellent interpersonal skills and effective multi-task skills with the ability to meet deadlines while providing excellent client support and service

Self-motivator with the ability to work independently under minimal supervision

Effective team player can work independently and can adapt immediately in any workplace atmosphere with great comprehensive background in accounting and marketing

Great listening and writing skills, ability to discover and meet the client’s needs

Able to think quickly, solve problems and make decisions under stressful conditions

Computer literate in MS Word, Excel, Power Point

Bilingual language in both Mandarin and English

EDUCATION

Seneca College of Applied Arts and Technology Toronto, Canada

Diploma in Accounting September 2017 – August 2019

Dalian Vocational & Technical College Liaoning, China

Diploma in Marketing September 2012 – June 2015

EXPERIENCE

Consavvy Inc Toronto,Canada

Office Clerk March 2021 – April 2023

Answer and direct phone calls, write and distribute email

Sending invoices and collecting receipts

Carries out administrative duties such as filing, typing, copying, binding, scanning etc.

Maintain computer and manual filing systems

Order office supplies and research new deals and suppliers

Maintain contact lists

Provide general support to customers,address customers’ complaints and concerns.

Manage inventory, order supplies and equipment.

Supervise work area, equipment cleaning and maintenance

Perform other duties as assigned.

Real Land Realty Toronto Canada

Deal Secretary August 2020 – December 2020

Manage deal transactions and process a high volume of real estate transactions.

Correspond with our team of agents, brokerages, lawyers, builders, and cooperating agents

Assist real estate accountant journal entries, reconciliations, trust account management and month-end closing procedures when needed

Prepared and send commission invoices internally and externally

Prepared trade record sheets and files.

Occasional back up for front desk while breaks and vocation

Assist in organizing monthly sales meetings where applicable.

Thai Express Toronto, Canada

Supervisor November 2019- March 2020

Supervise, coordinate, and schedule the activities of staff who prepare, portion and serve food

Train staff in job duties, sanitation, and safety procedures

Supervise work area, equipment cleaning and maintenance and ensure adherence to all safety procedures pertaining to work methods, equipment operation and fire safety

Prepare and supervise food preparation in accordance with prescribed cuisine specifications, facility procedures, and dietary and sanitary regulations

Kin Kin Bakery & Bubble Tea Toronto, Canada

Customer Service/Cashier November 2017- April 2018

Use communication skills to build strong relationships with customers

Handle Sales transactions (order taking and process payments, etc.)

Ensure that every customer is served in a friendly, polite, and prompt manner



Contact this candidate