Tess Loggins 216-***-**** adzvjf@r.postjobfree.com

PROFESSIONAL TITLE: Administrative Assistant with Expertise in Customer Service and Data Management

PROFESSIONAL SUMMARY: Highly motivated and detail-oriented Administrative Assistant with expertise in data management and customer service. Skilled in Microsoft Office Suite and experienced in maintaining organized and efficient office environments. A creative problem solver with strong communication skills and a passion for delivering excellent customer experiences. Proven ability to work independently and collaboratively to achieve organizational goals.

PROFESSIONAL SKILLS: • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Data entry and management • Excellent organizational skills • Strong attention to detail • Effective verbal and written communication • Creative problem-solving • Ability to work independently and collaboratively • Customer service orientation • Time management and prioritization skills.

WORK EXPERIENCE: Carlisle-Law Beachwood, Ohio Docufree and Receptionist • Administrative Duties. Worked in Foreclosure Department.

Menorah Park Beachwood, Ohio Nurse Aide • Provided companionship and socialization to patient with advanced dementia • Assisted with personal hygiene and feeding • Acted as a liaison between patient and nursing staff • Maintained a clean, organized, and safe environment • Transported patient to activities.

Fifth Third Bank Cleveland, Ohio Mortgage Processor • Ordered home appraisals and titles, managed inventory control • Performed accurate internet and census research • Communicated with loan officers and underwriters to ensure timely processing.

Fifth Third Bank Cleveland, Ohio Receptionist • Greeted clients and directed them to the appropriate personnel, ensuring a welcoming and positive customer experience • Managed document filing and organization to ensure efficient record-keeping and information retrieval • Answered and directed phone calls, demonstrating strong communication skills and an ability to handle multiple tasks simultaneously • Supported the administrative needs of the office, such as faxing, scanning, and copying documents.

VOLUNTEER EXPERIENCE: Vice President for Fundraising, Greenview Upper Elementary School South Euclid, Ohio Present- August 2021• Led a team of volunteers in planning and executing fundraising events, resulting in a 20% increase in funds raised over two years • Built relationships with local businesses and community members to secure sponsorships and donations.

EDUCATION: Brush Ranch School Terrero, New Mexico High school Diploma Urban City Codes Cleveland, Ohio Full-Stack Web Development Certificate Coursera Google Technical Support Fundamentals Certificate.