EXPERIENCED RETAIL SALES EXEC-

UTIVE

Muhammad

Umar

PROFESSIONAL SUMMARY

Experienced Retail Sales Executive with 5+ years of experi- ence in driving sales and developing strategies for stores. Successfully increased sales by 15% across all stores through innovative strategies, customer service excellence and stak training. Possesses excellent analytical and problem-solving s'ills that enable to identify customersz needs and devel- op successful plans to meet them. Proven ability to analy:e customer data and trends to create personali:ed promo- tional campaigns. Adept at building relationships with cus- tomers, handling complaints, and ensuring complete satisfac- tion. Possesses strong interpersonal communication s'ills and the ability to wor' in a fast-paced environment.

EXPERIENCE

Retail Sales Executive, Tcs pvt ltd, Pa'istan, Pe- shawar

2022 - Now

Retail Sales Executive at TCS Pvt Ltd, Pa'istan• As a Retail Sales Executive at TCS Pvt Ltd, I was responsible for providing excellent customer service to customers, managing inventory and deliveries, and ensuring organi:ational ekectiveness in the store. My 'ey accomplishments include•

G qenerated sales by engaging customers in meaningful con- versations

G Ekectively managed stoc' levels to ensure availability of merchandise

G Developed innovative mar'eting strategies and campaigns to increase customer footfall

G Maintained high &uality of customer service across the store G Ensured compliance with organi:ational policies 9 proce- dures

G Collaborated with other departments to ensure smooth op- erations.

+234*********

Umar'adzvir@r.postjobfree.com

Pa'istan, Peshawar, Peshawar

SBILLS

Customer Service

Leadership

Merchandising

Sales Management

Communication

Analytical S'ills

Organi:ational S'ills

Problem Solving

Strategic Planning

Team Wuilding

Negotiation

Time Management

Training 9 Development

Financial Acumen

Hor'ed at TCS Pvt Ltd for over two years.

Retail Assistant, Tcs pvt ltd ., Pa'istan, Peshawar 2019 - 2022

Retail Assistant at Tcs pvt ltd., Pa'istan• Served as an integral part of the retail team for over three years, providing cus- tomers with excellent service and support. Developed a deep understanding of the companyzs products and services and developed strong relationships with customers. Responsibili- ties and achievements include•

G Processed sales transactions e(ciently

G Assisted customers to ma'e informed buying decisions G Assisted in setting up promotional displays

G Maintained stoc' levels and replenished shelves as needed G )andled customer in&uiries and complaints in a profession- al manner

G Upheld company standards and policies

Retail Associate, Tcs pvt ltd ., Pa'istan, Peshawar 2014 - 2019

Retail Associate at Tcs pvt ltd, Pa'istan with over 5 years of experience in the retail industry. Experienced in providing cus- tomer service, managing inventory, and resolving customer in&uiries. ProHcient in point of sale systems and cash handling procedures. Developed excellent communication and organi-

:ational s'ills while wor'ing in a fast-paced environment. G Delivered exceptional customer service

G Assisted with merchandising and restoc'ing

G Monitored sales trends to optimi:e inventory

G Maintained accurate records and reports

G Managed store operations and stak scheduling

G Upheld company standards of cleanliness

EDUCATION

Bachelor of Arts (BA), University of Peshawar, Pa'- istan, Peshawar

2016 - 2019

CUSTOM

Product Bnowledge

)OWWIES

Reading

Fishing

Coo'ing

Video games

Traveling

Wi'e riding

AHARDS

Shield award I Target Achiever J

Shield Award I Career Development J

LANqUAqES

English Urdu Pashto

PERSONAL INFO

Nationality•

Pakistani

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