Amber Schrieber

Largo, FL *****

adzvia@r.postjobfree.com

+1-813-***-****

I have Exceptional customer service. I have ten plus years in restaurant, hospitality, and customer service skills. I am food safety certified with the state of Florida. I am fully knowledgeable in apple cloud systems, point of sales systems, as well as toast and kitchen display systems. Authorized to work in the US for any employer

Work Experience

Restaurant Manager

Speggtacular Breakfast And Lunch - Largo, FL

December 2016 to Present

Controlled day-to-day operations with shift management strategies and effective food and labor controls. Maintained compliance with all health code and sanitation requirements and received top-notch inspection scores.

Worked with FOH and BOH staff to support superior service delivery. Improved team knowledge and abilities by training each in proper procedures and standards. Enhanced customer satisfaction with fast, knowledgeable service. Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance. Kept all areas clean, organized and in line with company professional standards. Server

Proinos Breakfast Club - Largo, FL

November 2014 to December 2016

Adhered to all safety, sanitization, and food handling guidelines and regulations. Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.

Processed orders and payments using POS system terminals and registers. Educated guests about menus and daily specials, skillfully driving sales of target items. Satisfied customers with fast, friendly and knowledgeable support. Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction. Certified Trainer

Panera Bread Store #4121 - Largo, FL

August 2012 to November 2014

Helped managers enforce procedures and protocols through effective training strategies. Planned and executed yearly retraining, including workplace behavior and safety courses. Elevated performance levels and minimized compliance issues by fully training new hires. Kept all areas clean, organized and in line with company professional standards. Trained junior team members and mentored on important procedures. Boosted efficiency by keeping work areas clean, tidy, and free of debris. Maintained full compliance with legal, health, and safety regulations. Assistant General Manager/General Manager

Chicago Style Italian Beef - Nashville, TN

January 2008 to July 2012

Responsible for front of house. My duties included keeping food cost between 19-23%. Taking and placing orders for all inventory for restaurant. To ensure proper food handling and sanitization. As well as scheduling of staff. And to ensure and Excel in proper and satisfactory service to all our guests. Education

Two years college in Pre nursing

nashville state Community college - Nashville, TN

August 2008 to May 2010

Skills

• Excellent customer service. Proficient time management. Certified in food safety and handling

Hiring and training procedures Accurate currency handling Ensure proper cleanliness Follows proper procedures and Detail oriented nature protocol (10+ years)

• Food Safety (10+ years)

• Guest Relations Experience (10+ years)

• Kitchen Management Experience (5 years)

• Management (5 years)

• POS

• Profit & Loss (10+ years)

• Restaurant Experience (10+ years)

• Restaurant Management (5 years)

• Catering (5 years)

• Supervising Experience (5 years)

• Guest Services (5 years)

• Food Preparation (5 years)

• Banquet Experience (5 years)

• Culinary Experience (4 years)

• Merchandising (5 years)

• Sales (5 years)

• Cooking (10+ years)

• Bartending (4 years)

• Inventory Control (5 years)

• Event Planning (10+ years)

• Kitchen Experience (10+ years)

• Upselling (10+ years)

• Cleaning Experience (10+ years)

• Host/Hostess (5 years)

• Labor Cost Analysis (5 years)

• Microsoft Office (10+ years)

• Human Resources (2 years)

Certifications and Licenses

Food Handler Certification

January 2019 to Present

Business license llc

January 2023 to Present

New Concept Cleaning Company llc

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