C o n t a c t

E d u c a t i o n

+971-**-***-****

Phone

adzvhn@r.postjobfree.com

Email

Dubai, United Arab Emirates

Address

Guinevere

Santiago

Organized administrative professional experienced in providing exceptional customer service. Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. Expertise in scheduling, data entry, record keeping and customer relations. Proven ability to maintain professionalism and a positive attitude when interacting with clients. E x p e r i e n c e

Receive and process sale orders online, or via phone and email. My duties include checking the accuracy of orders and issuing invoices, maintaining sales records, and compiling monthly sales reports. I am responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities. Coordinating the sales team by managing schedules, filing important documents and communicating relevant information. Ensuring the adequacy of sales-related equipment or material. Responding to complaints from customers and give after-sales support when requested. Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries. I am also responsible for the timely, accurate and efficient preparation and management of documents. Control the numbering, sorting, filing, storing and retrieval of both electronic and hard copy documents produced by technical teams, projects or departments. To liaise with and distribute project related information with all levels of the project team and potentially external parties Locate product for customers, place order, place holds, process transactions and keep the sales floor organized and well-stocked. Face of the company and must uphold company values both in how they dress and how they interact with customers. Generated leads and followed up on customer inquiries. Maintained strong relationships with key customers and stakeholders. Developed and implemented successful strategies for customer acquisition and retention. Resolved customer complaints in a timely manner while providing excellent customer service. Managed a team of sales representatives responsible for meeting monthly goals.

S a l e s A d m i n i s t r a t o r & F r o n t D e s k R e p r e s e n t a t i v e F r o n t D e s k R e p r e s e n t a t i v e

S a l e s E x e c u t i v e

2021 - 2023

2020 - 2021

2014 - 2020

Mano Interiors LLC, Officebase Furniture Trading LLC Dubai, UAE Green and More Landscaping LLC Sharjah, UAE

Nike, GMG Dubai, UAE

Our Lady of Fatima University

Associate in Hotel

and Restaurant Management

2008

Administrative and Clerical Support

Customer and Client Relations

Office Administration

Prioritization

Organization and Efficiency

Reception Desk Management

English

Tagalog

S k i l l s

L a n g u a g e