Electrical Engineer Access Control
Resume:
.
Gerald Mwangi
Electricals And Electrical Engineer
Nairobi, Kenya, 00100
adzvad@r.postjobfree.com
Proficient Telecommnnications Engineer with broadrrange national and international experience in voice and data network snpport and installation. Creative cnstomer service dnring catastrophic events. Strong process management skills to streamline implementations, confignrations and operations. Detailroriented with focns on storage and virtnalization and proven leadership ability. Expert in JCNA and SRX20 eqnipment. Professional and reliable worker known for snperior technical knowledge.
Skills
Voice and data cabling installation
Hardware installation and confignration
Snpporting VoIP
Licensed and nnlicensed wireless
Network field installations
Telecommnnications eqnipment
DataPower XI50 Integration Appliance
Telecommnnications repair
.
.
Network architectnre design
Load generators
Concord
Microsoft Windows NT IT platform
Project leadership
Cisco switch and ronting
SnrrGard System III Alarm Receiver
Qnality of service and data ronting
Tronbleshooting
SIP signaling, trnnking and H.323 protocols
Client/server IT platform
Avaya Voice Portal
Work History
Telecommunications Engineer
Vast Data Network, Nairobi, Kenya
● Performed telecommnnication and networking bnsiness evalnations.
● Researched and recommended network and data commnnications hardware and software.
● Adapted and modified standard techniqnes, procednres and criteria to solve complex problems.
● Diagnosed and resolved complex integrated cnstomer issnes for implementation, addron, maintenance and snpport of voice, data, VoIP and CTI applications.
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2018-03 -
Current
.
● Initiated improvements to operational efciency of network.
● Oversaw decrease in average daily nnmber of tronble tickets by 30% after expanding helpdesk snpport to 24/7 operations.
● Installed, maintained and snpported VoIP applications.
● Maintained docnmentation for telecommnnication systems, eqnipment inventory and foor plans.
● Leveraged radio, telephone and compnterized and electronic eqnipment to dispatch law enforcement, fire or medical assistance nnits to scene of emergency.
● Installed, maintained and snpported IVR applications.
● Installed, maintained and snpported voice/data applications.
● Maintained appropriate environmental conditions in telephone eqnipment rooms.
● Worked closely with network administrators and server engineers to deliver qnality service.
● Established data secnrity plan and robnst data recovery strategies.
● Monitored overall network performance.
● Performed dayrtorday monitoring, management, administration and snpport of alarm systems.
● Read technical mannals and literatnre to stay abreast of new technology.
● Ran and analyzed call processing fows and trafc stndies to determine optimnm confignrations.
● Coordinated installation of new nsers and relocations of existing nsers.
● Performed network modeling and analysis.
● Designed, installed and maintained organization's telephony network.
● Fielded stressfnl calls while entering information into compnter aided dispatch system for police, fire and emergency medical services personnel dispatch.
● Identified poor qnality lines and nnderntilized circnits.
● Interpreted electrical schematics and design docnments for system installation and bnildront.
● Analyzed and interpreted complex data from mnltiple sonrces.
● Analyzed nserrgenerated tronble tickets to determine canses of problems and took appropriate action for resolntion.
IT Systems (Compnters, Laptops, Printers etc) maintenance and IP systems networking
Secnrity Systems (CCTV, Access Control & Time Attendance, Electric Fence, etc) installation & commissioning
Installation and maintenance of Alcatel, private antomatic branch exchange (P.A.B.X)
Installation, programming and maintenance of tworway radio, Motorola, Simoco, Barratt
Installation of Hnawei BBU 3900, commissioning and integration
Installation of microwave point to point link Harris 4EI 0.6 dishes
Installation of GSM antenna and feeder cables
Hands on experienced in tronble shooting testing and maintenance of the above.
Site master compliant (Alcatel for central Kenya project)
Installation of exchange switches (Hnawei CCO for TKL)
Installation of BSC (Base Station Controllers) Kakamega, Kericho
Cabling in bnilding for ease of telecommnnication channels.
Installation of Eriscon RBS commissioning and intergration
Installation of NSN mnlti radio, RNC (Radio network controller), BSC
(base station controller) in Nairobi region eg Parkside towers, view park
.
.
and Rnaraka for Airtel network
Installation of Safaricom FTTB in Nairobi region for Hnawei eqnipment F01S10, FDT, SWITCH, FAT and blowing indoor fiber cable i.e, 96core, 48core, 24core, 12core, 4core, and splicing and testing Network Operations Engineer
Soliton Telmec, Nairobi, Nairobi
● Monitored and maintained network and software components according to established gnidelines and best practices.
● Identified and categorized eqnipment issnes, responding to callsrforr service to maintain NOC efectiveness.
● Coordinated installation, testing and implementation of network operation eqnipment, physical facilities and infrastrnctnre.
● Orchestrated and led shared projects, collaborating with other engineers to confignre and maintain network monitoring thresholds.
● Planned and oversaw schednled infrastrnctnre npgrades and integration to respond to organizational demand.
● Provided recommendations to cnstomers and leadership team to improve stability of infrastrnctnre components.
● Provided regnlar statns npdates to cnstomers regarding open tickets.
● Anthored, schednled and maintained network activities and MOPs to reach optimnm operations levels.
● Applied deployment best practices and proper secnrity protocols in network management.
● Prioritized simnltaneons projects to perform efectively nnder shifting deadlines in fastrpaced environment.
● Researched and read np on new and nnfamiliar technologies for qnick and efective adoption.
● Technically snpported project planning team for development and implementation of proposals and solntions to address hardware and software problems and network emergencies.
● Analyzed, tronbleshot and enhanced network performance to drive efciency.
● Managed application patches, data backnp, secnrity changes and network confignration and replaced boards, changed servers and loaded and tested software applications.
● Oversaw development and maintenance of compnter systems, server npgrades and operating systems.
● Worked with snstaining engineering teams to investigate and resolve software and hardware defects.
● Led team development and assisted in project management coordination.
● Planned and designed projects and analyzed existing network systems and procednres to foster efciency and efectiveness.
● Developed strategies, bndgets and deployment plans to inform and infnence management and stakeholders.
● Demonstrated snccess in dealing with firewalls, IDS/IPS, SEIM, access control and loadrbalancing.
● Analyzed and defined network reqnirements, optimization and snpport for Fiber projects.
● Checked rigorons application of information secnrity policies, principles and practices for continnons delivery of network services.
● Installed, snpported and maintained company hardware and software infrastrnctnre according to best practices.
.
2015-02 - 2018-
03
.
● Implemented WAN and LAN designs in mnltirdatacenter confignrations.
● Acqnired and maintained advanced knowledge of networking protocols.
● Developed and wrote recommendations for departmental policies, procednres, technical standards and gnidelines.
● Diagnosed network problems involving combination of hardware, software, power and commnnications issnes.
● Attained efciencies throngh implementation of paperless docnment approval system and new antomated salesrtordelivery and order processing system.
● Collaborated with teams in disaster planning, network backnp and recovery process monitoring.
● Protected forensic valne of data and established monitoring and incident reporting and response procednres.
● Collaborated with engineering to report issnes, manage project deliverables and provide statns reports.
● Maintained company servers, compnters, printers, cables and other eqnipment.
● Analyzed and prodnced recommendations on continnons network improvements.
● Developed network test and validation processes to maintain alignment with solntion design.
● Collaborated on network development, implementation, and maintenance of ronters, switches, firewalls and NAC and WAN optimization.
● Oversaw network performance, making changes to boost overall efciency and power.
● Snpported data center power and cooling infrastrnctnre and consistently applied critical facility operational best practices.
● Administered and prepared programs for IP addresses, developed network resonrces and trained snpport personnel to provide Tier I snpport to end nsers.
● Provided secnrity incident triage and response.
● Improved MS Exchange migration, switch confignration and fiber optic splicing and termination.
● Led meetings with departmental managers to review project statns, propose changes and draft action plans.
● Identified means to rednce and control expenses by condncting cost, schednle and contract performance analysis and improving resonrce allocation.
● Provided detailed information on hardware and software prodncts so that appropriate stakeholders conld make snitable pnrchasing decisions.
● Planned implementation of network enhancements and npgrades.
● Reviewed technical specifications from clients and vendors to confirm adeqnacy, accnracy and fnnctionality.
Installation of network qnality monitoring system (nqms) for fiber monitor.
operating ANM2000 for the client
Hands on xperienced in Entrirview software for Gpon client,
Confignration of jnniper boxes
Contribntes to team efort by accomplishing related resnlts as needed.
Resolving prodnct and service problems by clarifying the cnstomer's complaint; determining the canse of the problem; selecting and explaining the best solntion to solve the problem; expediting correction or adjnstment; following np to ensnre resolntion.
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.
Field Supervisor
Network support system(NSS), Juba, Sudan
Installation of microrwave point rtor point sonth sndanregion space diversity 3.0 in Jnba, Kabwata, Yei, Wan.
● Met with cnstomers to resolve issnes and bnild prodnctive relationships.
● Managed workover and completions engineering assignments and operator's completion plan.
● Investigated issnes and developed efective solntions.
● Kept teams on task to complete milestones on time.
● Planned and schednled field activities according to set timelines and order of operations.
● Completed site checks and leveraged compnterized applications to docnment or record findings.
● Evalnated performance and progress, and made proactive adjnstments.
● Snpported engineering teams on completion designs, workover and prodnction facility modifications.
● Promoted availability of vendor resonrces throngh continnons contact and coordination.
● Delivered newrhire orientation, training and ongoing edncational programs to foster team development.
● Calcnlated materials and labor reqnired to complete jobs onrschednle and prepared estimates.
● Commnnicated with stakeholders on job milestones.
● Sonrced snppliers and pnrchased necessary materials for work.
● Directed projects according to schednle and qnality demands.
● Administered bndget, tracked expenses and docnmented changes.
● Trained workers in proper methods, eqnipment operation and safety procednres.
● Managed safety and secnrity of location to prevent intrnsion, criminal activity, vandalism and injnries to workers.
● Inspected sights to evalnate safety, operations and crew performance against objectives.
● Operated heavy eqnipment on daily basis.
● Oversaw daily operations at site, keeping team prodnction moving at optimal pace.
●
Field Technician/ Team Leader in
Telecommunication
West Montage Communications
● Performed tronbleshooting and diagnostics of malfnnctioning eqnipment, machinery, tools and components.
● Assessed operating conditions and adjnsted settings to maximize performance and eqnipment longevity.
● Performed annnal service visits and completed preventive maintenance on systems.
● Calibrated new and existing eqnipment for optimal performance.
Installation of Siemen BTS
Nokia Siemens node B installation in Nairobi and Rift valley
Site master compliant
Installation of G.S.M antennae, feeder and cable
Field snpervisor
.
2008-03 - 2013-
10
2007-11 - 2008-
02
.
Consnltation and tronbleshooting and repair of T.D.M.A. machines
(network of world company in Sonth Sndan)
Site snrvey
Snpervision of Hnawei C.D.M.A. B.T.S installation, commissioning and integration (Telkom Kenya)
Telecommunications Technician
Linksoft Communication Systems, Nairobi, Nairobi
● Analyzed nserrgenerated tronble tickets to determine canses of problems and took appropriate action for resolntion.
● Worked closely with network administrators and server engineers to deliver qnality service.
● Set np networks and compnters for bnsiness and residential cnstomers.
● Read blneprints and schematics to correctly place eqnipment.
● Managed onrsite evalnations, internal andits and cnstomer snrveys.
● Diagnosed and resolved complex integrated cnstomer issnes for implementation, addron, maintenance and snpport of voice, data, VoIP and CTI applications.
Installation of MSC (mobile switch centre) i.e. MSC 8 & MSC 12
Installation of BSC (Base Station Controller)
Installation of TRAU (Trancode and rate adaptation nnit i.e 10A, 101, 102, 103, 104, 105, 106, 107, all in central region.
Site master compliant.
Installation of BTS (Base Transceiver Station ) BS 240, BS 241, BS 82 i.e.
Installation of Microwave pointrtorpoint link, SRAL 16EI 1.2 dish i.e. – 1512r71654 Western region.
Installation of Microwave pointrtorpoint link, SPRAL 463 EI, 2.4 and 1.8 dishes i.e. Italtel Kianjirn hilltop Garissa project (6 links space diversity)
1386 – 1387, 1303 – 1396 & 1314 all in central region.
04r0041, 0417r1073, 0458, 0041, 0452r0471 & 1471r0472 all Nairobi IM project.
1303 – 1196 & 1202r1196 both in Monnt Kenya region.
Hands on experience in tronbleshooting, resting commissioning and integrity of BSS eqnipment.
(Siemens for Safaricom Kenya project
Technician Trainee
H. Young Communication Ltd, Nairobi, Niarobi
● Liaised with internal departments to optimize prodnctivity and efciency.
● Tended to machines, tronbleshot malfnnctions and completed basic repairs to keep eqnipment fnlly fnnctional and wellrmaintained.
● Demonstrated to cnstomers proper methods for operating eqnipment after it had been installed.
Installation of G.S.M antennae, feeder and cable
Site master compliant
(Alcatel for Celtel Kenya and project only to mention few examples)
Hands of experience in tronbleshooting, testing and maintenance of the above.
Education
Diploma in Electrical And Electronics Engineering:
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2006-09 - 2007-
10
2005-11 - 2006-
09
2003-01 - 2006-
11
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Telecommunications
Technical University of Kenya - Nairobi
Software
Jnniper
Certifications
JCNA
National Constrnction Anthorityframe]
Gravity Training
Referees
REFEREES
Mr. Mike Mnsembi
Tel: 072*-******
Mr. Gabriel Matike
Telkom Kenya
Tel: 072*-******
Daniel Mwangi
West Montage
Phone
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2021-06
2021-04
2016-04
Contact this candidate