CHRIS CANTWELL

New Berlin, Wisconsin

linkedin.com/in/chris--cantwell • 414-***-**** • adzv9c@r.postjobfree.com CHIEF INFORMATION OFFICER

Results-driven CIO and CISO with 25 years of experience, specializing in digital transformation and IT strategy in manufacturing environments. Adept at leading large-scale initiatives that boost efficiency, reduce risk, and drive growth. Proven expertise in:

• Strategic Impact: Executed multi-million dollar transformative projects like unified ERP systems across geographies and business process-led digital transformation, achieving substantial economies of scale, enhanced operational agility, and readiness for multi-language and multi- currency transactions. Managed global IT budgets of up to $20MM annually.

• Executive Collaboration: Partnered effectively with C-suite and business leaders to align IT initiatives with organizational goals and regulatory requirements, ensuring seamless execution and compliance.

• Change Management: Successfully managed complex system migrations and process overhauls with minimal disruption, exemplified by a seamless migration of thousands of servers and TB of data with zero unscheduled downtime.

• Risk Management: Instituted robust risk mitigation frameworks, from resolving data center limitations to implementing a NIST-aligned global security model, ensuring business continuity and data integrity. Achieved compliance with a multitude of international standards including SOX, ISO9001, QS9000 and ISO14001.

• Innovation and Growth: Drove innovative data-centric and cloud-first strategies, enabling agile decision-making and scalable operations. Built high-performance North American and global IT teams, generating significant cost efficiencies.

Committed to elevating IT from a support function to a strategic partner, enabling businesses to unlock unprecedented value and growth.

MBA Candidate of UNC Kenan Flagler Business School Class of 2024 Vice President Information Technology Dec 2021 - Present Stella & Chewy's, Oak Creek, WI

Leading IT as a catalyst for enterprise growth, architected a sweeping digital transformation that's intrinsically aligned with core business functions. Executed a pivotal shift to Azure-based infrastructure, instilled a data-centric decision-making ethos, and bolstered cybersecurity resilience. Managed multi-disciplinary teams, optimizing ROI through efficient resource allocation and ongoing talent development.

Key Achievements:

• Successfully transitioned to a cloud-first strategy enabling strategic business growth.

• Led Microsoft Dynamics D365 upgrades and functional improvements, including EDI integration with customers and 3PL

• Led hybrid D365 team of in-house Business Analysts and third-party technical partners

• Leading data-driven, decision-making transformation through business process and transactional reengineering.

• Provide upskilling opportunities to current team members and business process/systems training curriculum for the organization.

• Implemented Data and Analytics, Business Process Management and Cybersecurity functions across the organization.

• Partnered with Operations and Manufacturing to implement manufacturing and IoT systems to improve throughput and efficiency.

• Implemented Salesforce, Hubspot, and PowerBI integration to enable real-time reporting for sales.

• Supported ~80% growth in business volume through technology enhancements.

• Implemented a comprehensive cybersecurity framework including SOC, NOC, and MFA. Global Head of IT & CISO (Nov 2020 - Dec 2021)

HellermannTyton Global, London, UK

Led the strategic alignment of global IT and cybersecurity standards across 40+ countries and 80+ locations, overseeing a team of 200+ IT professionals. Implemented a unified "One" cybersecurity and infrastructure model, enhancing operational efficiency while allowing for local management within a global framework. These initiatives successfully expanded IT support capabilities and streamlined governance at an international scale.

Key Achievements:

• Led implementation of global cybersecurity standards and practices across 40+ countries and

~80 environments.

• Completed implementation of global managed detect and respond (MDR) solution in 60 days.

• Partnered with local leadership to drive implementation of managed IT services across our global locations.

• Partnered with global supply chain leaders to create model and direction for holistic forecast and demand planning.

• Launched a "One IT" cybersecurity and infrastructure model, centralizing key operations and security measures.

• Instituted a global hybrid/federated operating model, enhancing governance while supporting local management.

• IT and cybersecurity oversight of global IT staff to over 200 and introduced managed services to improve support globally.

Regional Director of IT – North & South America (Nov 2017 – Nov 2020) HellermannTyton, Milwaukee, WI

Led technical leadership, creating and executing strategies that modernized business systems architecture and business process management.

Key Achievements:

• Orchestrated Active Directory and Office 365 migration, impacting 10 sites across the Americas.

• Streamlined multi-site operations in Mexico via a JD Edwards ERP implementation, focused on analytics and business process improvements.

• Established a centralized data center, enhancing resource efficiency and disaster recovery protocols.

• Established global standards for hardware, software, security, and procurement, providing a unified technology footprint.

Director of Information Technology – North America (Jan 2011 – Nov 2017) HellermannTyton, Milwaukee, WI

Provided strategic executive leadership for IT operations covering all aspects of infrastructure, data

& analytics, cybersecurity, enterprise applications, and business process management for North American operations.

Key Achievements:

• Played a critical role in business growth from $50M to over $300M in annual sales by aligning IT strategy with business objectives.

• Successfully led five projects to Implement JD Edwards ERP across US, Canada, and Mexico as part of North American “One” ERP and business process rationalization initiative.

• Led migration from JBA and Microsoft Dynamics AX to JDE ERP

• Scaled warehouse throughput and automated small parcel shipments by developing applications and improving processes.

• Successfully led IT implementation and North America expansion from 5 sites to 10 sites across US, Canada, and Mexico.

• Developed growth strategy and led implementation of systems and data storage infrastructure to enable scaling server farm 5x and storage 8x, while minimizing IT footprint

• Implemented a North America-wide VoIP network, facilitating a 5x growth in user base. Highlighted Projects

Strategic Impact

• "One" Initiative - Drove the successful implementation of a unified "One " ERP and business process strategy across U.S. and Mexico operations. Standardized business practices led to measurable cost efficiencies and enhanced scalability across manufacturing and distribution sites.

• Converged Infrastructure Migration - Orchestrated a migration of over 300 servers and 500TB of data to a co-lo facility, enabling zero unscheduled downtime. This move resolved prior limitations of backup power and cooling in our on-premise data center, ensuring 24/7 operational efficiency.

• Cloud-first Strategic Migration - Formulated a cloud-first strategy transitioning to Azure, a cornerstone in enabling ~80% business growth. Key performance indicators included a 20% reduction in vendor costs and an upgrade implementation time cut from 12 weeks to 4.

• Global Cybersecurity Standards - Executed a global IT strategy, in compliance with ISO and NIST frameworks, to align 40+ nations, 80+ operational sites, and 6,000+ end-users. Instituted a governance model that fused central standardization with localized operational autonomy.

• Technology Roadmaps - Architected a global "One IT" strategy encompassing device compliance, Identity and Access Management (IAM), and SOC/NOC operations, creating a robust and secure global network. Designed a federated IT operating model to deliver agility at the local level while maintaining stringent global standards, improving international governance, and operational efficiency.

• Warehouse Modernization - Directed a sweeping overhaul of the warehouse management system, initiated by the president. We mapped current processes, reengineered business flows, and developed a WMS, delivering on custom labeling needs of our customers. Metrics spoke volumes: daily throughput shot up by 300%.

Executive Collaboration

• Strategic IT Operations Template - Worked closely with C-suite executives to design an IT operations template that supported the seamless integration of six new manufacturing facilities in the U.S. and Mexico. This template was instrumental in driving organizational growth and operational efficiency.

• North American Process and System Integration - Collaborated with top-tier executives to redesign business processes and ERP standards, establishing a coherent, cross-border IT strategy. This executive partnership was pivotal in consolidating Canadian and Mexican operations into a single P&L structure.

• Global Supply Chain - Collaborated closely with the President and Heads of Operations and Supply Chain to ensure the project aligned with company objectives and customer needs. Change Management

• On-Premise to Co-Lo Transition - Led the company through a significant infrastructure change by migrating to a co-located facility. This transition addressed the limitations of our aging on- premise data center and was executed with zero unscheduled downtime.

• M&A-Driven ERP Integration - Managed the complex change process involved in migrating independent Canadian and Mexican entities into our enterprise ERP (JD Edwards). This was effectively an M&A operation, executed with precision to ensure smooth integration.

• Managed Services Implementation - Oversaw a global talent pool of 200+ IT specialists. Expanded the reach and responsiveness of IT support through strategic managed services partnerships.

• Business Process Transformation - Led the business through a transformative phase, adopting industrial automation for picking and shipping. Conducted hands-on training with warehouse staff and employed agile methodology for ongoing improvements. Risk Management

• Backup and Disaster Recovery - Enhanced business continuity by implementing robust backup power and cooling systems at the new co-lo facility, mitigating the risks associated with our previous setup. This led to a 25% reduction in potential downtime-related losses.

• Standardization - Mitigated risks associated with disparate systems and business processes by standardizing applications and hardware across North American sites. This approach ensured business continuity and simplified compliance management.

• Cybersecurity - Proactively fortified cybersecurity measures by implementing a comprehensive framework that included SOC, NOC, and MFA. Quantifiable reduction in risk was evident through the standardization of patch and security management processes, which mitigated potential vulnerabilities.

• Customer Experience - Integrated validation processes for cartons and pallets, significantly reducing shipping errors. This safeguarding measure streamlined operations and enhanced customer trust.

Innovation and Growth

• MES and Process Integration - Pioneered the adoption of cutting-edge manufacturing execution systems (MES) and process integrations at six new facilities. Features included on- demand label printing at presses and kiosks at each machine to monitor activity, thereby boosting manufacturing efficiency and scalability.

• North American IT Team - Innovated by building a dedicated North American IT team composed of business analysts, ERP technical analysts, data analysts, and support staff. This move enabled targeted, local support and further facilitated our "One IT" strategy's success.

• Enterprise Application Integrations - Pioneered the integration of Salesforce, Hubspot, and PowerBI, enabling real-time sales reporting. This technology adoption gave the organization a competitive edge and supported an 80% increase in business volume.

• Custom Solution Architecture - Led a custom database and web service architecture, including barcode scanning integration. The innovation not only solved immediate problems but scaled with the business, securing long-term competitiveness. Skills and Technical Expertise

• ERP Systems: JD Edwards, Dynamics 365 Finance and Operations, Dynamics AX

• Cloud Platforms: Azure

• Data Warehousing: On-premise solutions, Cloud-based ETL, SQL Server, Snowflake

• Business Intelligence: PowerBI, Tableau, ThoughtSpot

• CRM Systems: Salesforce, HubSpot

• Security Frameworks: NIST

• Compliance and Governance: SOX, ISO9001, QS9000, ISO14001

• Networking and Infrastructure: Cisco, Palo Alto, Fortinet

• Managed Services: Global SOC, NOC, Help Desk Support

• Collaboration Tools: Microsoft Teams, Slack, Sharepoint

• Operational Technology: Redzone and Mattec MES systems, Bartender label integration, and warehouse automation, including IoT integrations for manufacturing environments Expertise in these platforms has been leveraged to achieve operational excellence, cybersecurity resilience, and business scalability.

ADDITIONAL EXPERIENCE

IT Manager - HellermannTyton, Milwaukee, WI

Responsible for IT strategy and oversight of technology solutions for US operations and manufacturing expansion. Devised concepts and processes and provided technical leadership for creating event-driven, configurable interfaces in partnership with operations staff for successful design and delivery.

Designed and managed the development and deployment of a BI platform and ad hoc reporting infrastructure.

Key Achievements:

• Designed and developed corporate website and customer extranet.

• Served as lead technical architect and led the development and deployment of SAN and VM- based architecture

e-Business/Digital Manager – HellermannTyton, Milwaukee, WI

• Designed, developed, and deployed customer extranet to provide integrated access to ERP- based customer information.

• Served as technical and functional lead on JD Edwards ERP implementation and migration from legacy ERP.

EDUCATION AND TRAINING

Bachelor of Arts (BA) – Business Administration

University of Wisconsin, Milwaukee, WI

Professional Affiliations

State of Wisconsin Department of Workforce Development Advisory Board Member

• Advised on and developed curriculum for new Data Analyst apprenticeship program Waukesha County Technical College Advisory Board Member

• Advised on and developed curriculum for new degree program for a Database Specialist through

Wisconsin technical schools

Development, Schedule & Execution / Project Management / Testing & Quality Assurance Data Warehousing / Business Intelligence / Database Development / Infrastructure / Mobile / Security

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