ABOUT

CONTACT

Ahmed Elfayoumy

Soft Services Manager - Matrix Sports Club

A highly self-motivated and organized professional person looking for a position where my extensive

experience and skills can positively impact me.

Soft Services Manager with a

demonstrated 13 years history of

working in facilities Management -

Soft services &hotels and

Restaurants. Strong operations

professional skilled in Cleaning,

Catering, Negotiation, Pest control,

Landscaping, Business Planning,

Operations Management, and

Analytical Skills.

Highly proactive and self-motivated,

capable of handling multiple tasks.

Work experience in Hotels,

Restaurants, Malls, Compounds and

theme Parks, Sports clubs, and

Logistics areas.

Adress : Riyadh / Saudia Arabia

Phone : 056*******

Nationality: Egypt.

D.O.B: 20/03/1989

Visa Statue : Work Visa /

transferable with NOC

Email :

adzv8q@r.postjobfree.com

Linkedin :

https://www.linkedin.com/in/ahm

ed-elfayoumy-75722778/

Skills

• Proficient with PC software and able to write technical, Financial, and presenting reports.

• Good command of oral and written English & Arabic Mother tongue language.

• Strong communication & presentation skills and good interpersonal skills for subordinates’ development, team building, and conflict resolution.

One of the opening team of Matrix Sports Club and

logistic area in Tanta, Egypt from 2020 as a soft services manager.

My responsibilities are,

•Follow up day-to-day club operation/Soft Services with respect to Cleaning, Pest Control, and Landscaping.

• Waste management to enforce all local codes and best practices in regard to cleaning and to ensure waste disposal and environmental action in order to have a clean & hygienic and safe environment.

•Chemical usage and dilution & machines managment.

•Follow up Buildings and ground maintenance principles and working procedures to ensure the highest standard of cleanliness and service excellence throughout the club for all members.

•Yearly budget plan, consumption analysis, furniture inventory, Monthly purchasing request, weekly

warehouse requests, control cleaning machines &

materials and chemicals.

•Monitor " Membres Satisfaction" results &Handling their needs and complaints. Staff plan and schedule for buildings, open areas, playgrounds, sports halls and staff training, grooming standards, daily attendants sheet, duty roster, and Monthly reports.

•Works in achieving KPI targets for self and department are met.

• Follow up on Health & Safety legislation in relation to Facilities Management Services.

• Deliver operational support for all events in order to achieve set goals and targets for the company.

Education

Professional Skills and

experiences on Facilities

Management and Hospitality

Soft Services & Housekeeping

&Cleaning & Pest Control &Waste

Management & Event Planing &

Subcontractors follow up

&Timesheet &Duty Roster

Restaurant Management and cash

Handling &Staff Training &

Procurement and analysis Reports

&Customer services & Business

plan, Team building skills, and

managing multinational teams.

New staff interview and recruiting.

Computer skills

-Microsoft office tools

-Oracle ERP / Procurement

-Oracle POS /Hardees Restaurant

-Oracle PMS /Hyatt Hotels

Bachelor degree In Tourism

Studies.

Faculty of Tourism & Hotels. 2010

Alexandria University, EGYPT

Experience

• Matrix Sports Club as soft services manager from JAN 2020 till present.

• OCS Qatar LLC as soft services assistant manager from JAN 2019 to JAN 2020.

• OCS Qatar LLC as procurement executive from DEC

2017 till DEC 2018

• OCS Qatar LLC as soft services supervisor. “Villaggio mall & Landmark mall” from OCT 2014 till NOV 2017.

• Hardee’s restaurant “Abrag Albayet Mecca KSA” as assistant restaurant manager from July 2013 to August 2014.

• Hardee’s restaurant” Abrag Albayet Mecca KSA” as shift supervisor from April 2012 till JULY 2013

• Hyatt Regency Hotel “Sharm Elshiekh “as guest

service officer housekeeping from JAN 2011 to

MARCH 2012.

Training

• BICSc online training courses for understanding

(Color-Coding & PPE & hand hygiene explained

&chemical hazard pictograms) JUN 2023.

• Member of occupational HSE committee at Matrix

Sports Club NOV 2023.

• Firefighting training course at Matrix Sports Club Nov 2022

• Amadeus flight booking course November 2018.

• First aid course at Doha industrial safety services training SEP 2017.

• Risk assessment training at OCS Qatar LLC SEP 2017.

• BMT Basic management training course at Americana Group 2014.

• RTS Restaurant training specialist at Americana

Group 2013.

• Front office Training at Hyatt Regency Sharm

Elsheikh Hotel 2012.

• Service excellence at Hyatt Regency Sharm Elsheikh Hotel 2011.

• Handling and solving guest complaints at Hyatt

Regency Sharm Elsheikh Hotel 2011.

• Soft skills program in Egyptian Information

Technology Institute 2010.

Contact this candidate