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Customer Service High School

Location:
Jacksonville, FL
Posted:
September 23, 2023

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Resume:

Jamal J. Gazaleh

SUMMARY:

I want to secure a position as a Coordinator of Afterschool Programs with a school district who seeks a professional educator. It would be an honor to help a school in need to provide both exceptional leadership skills and developmental services for students. Highly experienced in creating an individual and group comprehensive behavioral plan, that nurtures both fundamental and intellectual thinking by identifying positive alternative choices. I have over a decade experience teaching students. I take great honor in servicing our students and community with all students’ best interest at heart, while maintaining the integrity of the school's expectations.

EDUCATION:

Florida State University, 1994-1999 *Dual Bachelors of Science in Criminology and Social Science

Educational courses taken include:

*Student Teaching Practicum *Early Childhood Education

*Elementary Computer Literacy *Multicultural Classroom

*Psychology of Early Childhood *Parent and Community Relations

*Discipline and Classroom Management *Multiethnic Teaching Techniques

Pat Thomas Criminal Justice Academy, 1995-1996 *Certificate in Corrections and Police Officer

Professional Educator’s Certificate, 2001-2024 *Florida Department of Education, Cert. #863943

*Drivers Education Endorsement

*Teacher Certification for Mathematics 6th - 9t

*Teacher Certification for Social Studies 6th - 12th

*Teacher Certification for Physical Education K - 12th

*Teacher Certification for Elementary Education K - 6th

*Teacher Certification for Exceptional Student Education K - 12th

*Certification of Completion for “Clinical Educator Training.”

*Certification of Completion for “Professional Crisis Management.”

*Certification of Completion for “English Speakers of Other Languages.”

*Certification of Completion for “First Aid and Youth Mental Health First Aid.”

EXPERIENCE:

Dean of Student Services - Duval County Public Schools from 2014-Present

Assist the School Principal in the resolution of discipline problems and maintain records of any action taken to ensure that the discipline policy is administered in a fair and just manner and that an optimum learning environment is maintained. Collaborate with the faculty in the enforcement and implementation of the rules and other regulations of the student code of conduct to effect positive student behavior in the school. Supervise the development, implementation, distribution and orientation of the student handbooks to ensure that the students are aware of the policies and procedures of the high school and district. Offer testimony with regard to any discipline problem presented at Disciplinary Review Board and other Hearings, including in legal proceedings. Conduct research on discipline and welfare with parents, faculty, counselors, support service personnel, students and discussion with their school districts in order to make recommendations to the Secondary School Principal for revising discipline policy and procedures.

Operations Manager, Watson Pharmacy from 2010-2013

Receive and prepare prescriptions including counting tablets, mixing and labeling preparations for customers upon pharmacist approval. Act as a filter for information and referring customers to the pharmacist where the customer requires further advice on medications, treatments or medical conditions, for both in person and phone enquiries. Supervise all activities of staff to make sure the business is performing well in all areas including sales, service, security, presentation, merchandising, stock control and profit. Supervise the recruitment, training, scheduling of all staff members. Maintain a high level of customer service, including resolving complaints in a professional and civil manner.

Teacher, Duval County Public Schools from 1999-2010

Provide direct instruction to groups of 25 students at the strategic level of intervention in order to supplement core instruction. Provide explicit and systematic instruction to improve students’ specific skills, strategies, and concept development. Analyze student data to determine student profile of needs for making instructional placement and instructional focus decisions. Collaborate and consult with classroom teachers, special education staff, and other specialists in a problem-solving approach to implement the most effective instructional plan for students. Work with students of a diverse population and students who struggle with academic and motivation issues. Participate in district professional development opportunities as related to my assignment. I help trained teachers in need of classroom management skills and techniques to keep all students safe and create an environment that’s conducive for learning.

References:

Ira Turner, Dean of Students at DuPont Middle School 904-***-****

Evan Daniels, Principal at Andrew Jackson High School 904-***-****

Angela Maxey Williams, Principal at Jean Ribault Middle School 904-***-****

David Gilmore, Principal at Landmark Middle School 904-***-****

7843 Holiday Road South

Jacksonville, FL. 32216

(904) 314 – 8887 Cellular

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