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Customer Service Medical Records

Location:
Tampa, FL
Posted:
September 23, 2023

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Resume:

Annait D.Beauregard

561-***-****

adzv4d@r.postjobfree.com

Medical Records Clerk with over 10 years of experience in performing clerical duties. Skilled at providing excellent service to patients, conducting medical reports,and strong understanding of HIPAA requirements and EMR's.

SKILLS

• Scanning and Indexing

• Strong Communication

• Customer Service Support

• Multi Entity

• Centricity/QC/Validation

• Detail Oriented

• Collect and Disperse Health Information

• HIPAA&EMR knowledge

• Microsoft Office (Windows 7)

• HPF

• Cerner

• Health Source

• Microsoft Office 365

• QCI

• Next tech

• Zeiss

EXPERIENCE

July-2023-Present

Medical Records Clerk

All Medical Personnel /Allied Health

Hollywood, Fl.

• Provided customer service support to the medical records department and Release of Information coverage.

• Responsible for receiving all incoming MR inquiries via virtual fax, triage, in office, email, and mail.

• Release of Information for patients, legal offices, doctors offices and other medical facilities using NextEMR system.

• Testing and Imaging documents pulled from using Zeiss.

April 2023-June-2023

Health Information Management Tech

Baycare/St. Joseph's Hospital

Tampa, Fl.

• Obtained medical records of discharged patients from patient care areas,ensuring all records are retrieved daily.

• Assembled discharged patient records.

April 2022-March 2023

Health Information Management Tech,

Jupiter Medical Center/Outpatient

Jupiter, Fl.

• Prep, Scan, QC and Validate inpatient and outpatient records using Cerner.

September 2020- March 2021

Client Service Representative II,

Ciox Health

Delray Beach, Fl.

Release of Information for patients, legal offices, doctor's offices, and other medical facilities through the EMR system.

Responsible for answering phones, incoming faxes and stat requests.

January 2007 -May 2018

Quality Control/IndexTechnician,

Scripps Health

Encinitas, CA.

• Obtained medical records of discharged patients from patient care areas,ensuring all records are retrieved daily.

• Processed and assembled discharged patient records and filed away charts by date in terminal digit order.

• Assured all patient records and loose documents are scanned and indexed in the electronic patient folder.

• Analyzed and completed analysis of patient records.

• Provided customer service support to the Health Information department and Release of Information coverage.

EDUCATION

Associate Degree/Business Administration

Quinsigamond Community College



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