Customer Service Construction Equipment
Resume:
Kristopher Joe Vandiver
adzv0m@r.postjobfree.com
Professional Profile
I have extensive knowledge in sales, customer service and the business of heavy construction equipment. I hope to build onto my skills and knowledge as I continue my pursuit to help contractors in the construction business achieve maximum profitability by utilizing proven strategic sales processes and meeting new people and making friends. I enjoy helping people, encouraging, coaching and mentoring others. My experience and skills would be a great asset to any new employment I acquire. I am detail-oriented, have a good work ethic, loyal and dependable.
Experience
Triple R Furnishings
Bryan, TX
August 2019 - Present
Owner - Restore - Furniture old furniture. Refurbishment
- Sanding, staining, painting and sealing.
- Develop marketing and advertising strategies to procure new customers.
- Established purchase agreements and contracts with customers.
- Bookkeeping and accounting of business funds.
- Provide customized special services for clients on their furniture restoration needs.
- Consult with clients about the best and most economical solution for their furniture restoration.
- Constant and ongoing communication with clients from start to finish regarding their pieces while under project.
RDO Equipment Company
Hewitt, TX
April 2010 - August 2019
Rental Sales Professional
- Provided marketing and sales of heavy equipment rental availability.
- Assisted with developing my clients’ businesses by offering guidance on proper rental equipment needed.
- Provided feedback to managers regarding how to develop customer relations and boost sales.
- Learned to develop my skills on offering support needed for customers to obtain their equipment needs.
- Achieved construction equipment knowledge by attending online classes and training on a consistent basis.
- Achieved over 250 hours of training in John Deere University.
- Attended training in several states through FOPS (Fundamentals of Products Training).
- Developed my interpersonal skills by dealing with different types of environmental and human dynamics.
- Acquired the ability to build construction equipment knowledge to present to customers.
- Consistent development of my customer base by evaluating the growth of my territories and the needs of the communities.
- Prepared budget analysis to include quarterly, yearly and long term projections with an action plan including goals and timeline for meeting those goals.
- Successfully achieving budget goals each term for 6 years in a row.
- Grew my customer base by building relationships with my clients, offering them my knowledge of heavy equipment.
- Provided customer training and product demo on use of modern equipment.
- Acquired certification in parts and became a specialist at level 1 and 2.
- Obtained FT4 emissions compliance.
Skills
Microsoft Word, Powerpoint, Excel Proficient
Education
Rosebud-Lott High School
High School Diploma 1994
Extra-curricular Activities
Head of the “Great Place to Work” Committee. Initiated community involvement. Organized donation of time to provide volunteer services to the committee including environmental clean- up of local parks, organizing equipment to be part of a local parade, cook-offs, collecting donations for local areas that became victims of a natural disaster. Planned company events such as organizing picnics, baseball game attendance, Christmas parties, etc. Certificates
Sales Professional Level 1 DEERE Certified March 2014 to Present 1. Took roughly 160 hours of online training paired with classroom training to achieve this goal.
2. 2.2 Sales conference training session for 1 week each in Sacaton, Arizona at the DEERE proving grounds.
3. 3.1 Product training session for 1 week in Moline, Illinois Parts Specialist Level 2 John Deere Certified
July 2012 to Present
1. Took roughly 200 hours of online training paired with classroom training to achieve this goal. Emissions Compliance
May 2017 to Present
1. DEERE provides training on the new components of the advanced filtering system for Diesel engines that meets EPA emission compliance.
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