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Customer Service Social Media

Location:
Houston, TX
Posted:
September 21, 2023

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Resume:

Residence: Spring, TX Cell: 281-***-****

DeAundra Allen

Recruiter Email: adzuyp@r.postjobfree.com

Education:

High School, Diploma

Skills/Certificates:

Networking, Customer Service, Sourcing, Prescreening, Cold Calling, Salary Negotiation, Onboarding, Bullhorn, Indeed, LinkedIn, Isymphony, Beeline, IQ navigator, Resume Formatting, Boolean Search, Orange Tree, Paychex, Consulting, Kpi’s, Customer Service, Time Management, Marketing, Job Advertisement, Communication Skills, Human Resources, MS Office, MS Excel, Scheduling, Database, Relationship Building, Critical Thinking, Event Networking, MS Teams, Skype, Proactive, Independent, Niche professional websites.

Employment History

New Tech Global 05/2022- 05/2023

Oil & Gas Recruiter

Headhunt and identify suitable candidates for client’s recruitment requirements.

Extensive experience in delivering exceptional customer service and cultivating positive client relationships to ensure satisfaction and retention.

Qualify and shortlist candidates through in-depth interviews.

Harness social media and job boards to identify talent.

Increase candidate pools through referrals and executive searching.

Generate leads and market information.

Collaborate with management team to identify staffing needs, job specifications, duties and responsibilities, competencies, qualifications, and required skills.

Develop and maintain a pipeline of potential candidates for future job openings,

Place job ad postings and create advertisement strategies.

Administer appropriate company pre-employment assessments.

Participate in career fairs.

Favorite Healthcare 01/2020– 04/2022

Healthcare Recruiter

Managed the full life cycle of recruitment activities, including understanding what is important, outreaching and interviewing prospective candidates, referring qualified candidates, and driving the hiring process forward.

Responsible for finding and placing healthcare professionals into jobs at hospitals, clinics, mental health facilities, nursing homes, and home healthcare.

Received and entered job posting (JP) information.

Coordinated and set interview schedules with hiring managers.

Project Coordination of various hiring and recruiting team projects.

Used alternate candidate sources and explored creative methods for filling job postings.

Actively participated in networking opportunities with outside sources (business associations, educational institutions, industry organizations, etc.) to increase candidate pool.

Greater Blessings 10/2018– 12/2019

Non-Profit Recruiter

Responsible for finding, evaluating, and placing qualified candidates for open requisitions.

Built an effective talent pipeline and streamlined the recruitment process to quickly fill open positions.

Identified transferable skills that could be applied to hard-to-fill positions.

Received and entered job posting (JP) information.

Used alternate candidate sources and explored creative methods for filling job postings.

Actively participated in networking opportunities with outside sources (business associations, educational institutions, industry organizations, etc.) to increase candidate pool.

Communicated with each department to discuss their needs, filled their open JPs, and solicited feedback.

Provided continuing service to candidates with open job postings in company website, ensuring adequate referral activity.

Arranged and monitored the scheduling and logistics of interviews as well as onsite and jobsite hiring events.

The Harris Center 03/2016- 10/2018

Psychiatric Technician

Improved the lives of others while assisting a dynamic team of medical professionals in providing treatment and care for people with mental and emotional conditions/disabilities in the jail reentry program.

Managed and recorded patient behavior, vital signs, medication and treatment times, and daily activities through EPIC healthcare software system.

Assisted patients with their daily necessities and provided physical support for handicapped patients.

Well Path 11/2015-02/2016

Psychiatric Nurse

Improved the lives of others while assisting a dynamic team of medical professionals in providing treatment and care for people with mental and emotional conditions/disabilities in the jail incompetent program.

Managed and recorded patient behavior, vital signs, medication and treatment times, and daily activities through EPIC healthcare software system.

Assisted patients with their daily necessities and provided physical support for handicapped patients.

SRH Beauty 09/2012- 09/2015

Receptionist

Provided the ultimate customer experience while creating a relaxing environment.

Built rapport with clients and gained knowledge and understanding of the client’s needs and wants.

Focused on healthy hair care needs.

Provided professional advice and addressed client concerns.

Maintained bookkeeping, scheduling, and supplies.

Created promo sales on professional products and discounted styles.

Created marketing ads on social media.

Coutinho & Ferrostaal 02/2011-09/2012

Receptionist

Maintained a welcoming reception area and provided a helpful and efficient service to visitors and employees.

Answered and directed incoming calls and identified new or existing clients for oil and steel.

Filed and faxed records ordered and stocked supplies and distributed incoming mail.

Responded to incoming emails and sent out follow up emails.

Scheduled meeting and completed temporary projects as assigned.

NCO Financial 04/2010- 01/2011

Customer Service Representative

Provided product and service information to customers and product recommendations.

Updated customer account information.

Determined solutions regarding customer complaints based on related details.

Maintained account records, customer interactions, account adjustments, and performed follow ups to ensure quality customer service.



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