DANIELLE DESECKI

adzuvg@r.postjobfree.com 773-***-**** Chicago, IL 60624

Summary

High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximizing customer satisfaction and brand loyalty by delivering knowledgeable and fast service.

Skills

·Health Codes Understanding

·Training Background

·Specialty Beverages Knowledge

·Attention to Detail

·Needs Assessment

Experience

Barista Trainer Starbucks, Barista - Naperville, IL 08/2018 - 2023

·Prepared and served coffee, espresso drinks, blended coffees and teas.

·Greeted guests with pleasant smile and superior customer service.

·Enthusiastically engaged customers during busy periods to keep mood light and fun.

·Taught team members how to make latest drinks and correctly perform new procedures.

·Protected customers by regularly cleaning and sanitizing work areas and equipment.

·Restocked counter and customer areas to maintain adequate items levels for expected needs.

·Accepted cash and credit card payments, issued receipts, and provided change.

·Listened to customer desires and needs to recommend optimal products.

·Memorized official and off-menu coffee and tea preparations.

Hooter’s Girl Hooters Fox Valley - Aurora, IL 02/2022 - 2023

·Hosted and sat guests.

·Greeted guests with pleasant smile and superior customer service.

·Accurately put in orders and served food and drinks to guests.

·Answered questions about menu items and pricing.

·Taking pictures with guests and providing a fun and entertaining dining experience.

Summer Camp Counselor YMCA of Metropolitan Chicago - Chicago, IL 05/2017 - 08/2019

·Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.

·Coordinated and led group activities for campers and counselors.

·Planned various indoor activities during periods of inclement weather to promote camper satisfaction.

·Provided swimming, kayaking, and canoeing lessons to boost confidence and encourage safety.

·Supervised youngsters during activities to prevent injuries and accidents.

·Played various outdoor sports with children, teaching rules and demonstrating good sportsmanship.

Cashier Kohls Department Store - Chicago, IL 05/2014 - 09/2015

·Operated cash register, collected payments, and provided accurate change.

·Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

·Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

·Helped customers find specific products, answered questions and offered product advice.

·Answered customer questions, provided store information, and directed customers to designated store areas.

·Processed refunds for worn, damaged, and broken merchandise.

·Handled credit applications from customers, liaised with credit manager for approvals and account setup, and processed credit card payments.

Education and Training

North Central College Naperville, IL

Bachelor of Arts: Environmental Science

Chicago Academy For The Arts Chicago, IL

High School Diploma

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