Benita J. Frye, BSA/MHA (Notary)

**** ******** **** *******, ** 38115 901-***-**** adzuuz@r.postjobfree.com LinkedIn URL

Qualifications Summary

Performs administrative support functions for senior levels over 25 years; my background is in healthcare, and I have a master’s degree in healthcare administration. Accomplished professional with experience providing high-level corporate assistance and support. Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; and efficiently handle daily office tasks. Under minimal supervision, but in accordance with established policies and procedures, provides administrative services for the department. Anticipates, initiates, coordinates, and follows up on administrative activities and other special projects.

Knowledge of technological systems as they apply to instructional, administrative and workplace needs. Proficient user of MS Office (Word, Excel, PowerPoint, Access, and Outlook). Types 75 WPM.

Knowledge of secretarial office administrative procedures, and knowledge of the use and operation of standard office equipment.

Knowledge of ADP, Oracle, Kronos, Share drive, APECS, Workday, Contract Request and Contract Advantage, Trello (intermittent)

Respects the appropriate handling of sensitive and confidential materials and situations.

Ability to gather and summarize data for reports, find solutions to various administrative problems and prioritize multiple projects and assignments.

Professional Experience

Administrative Specialist, ESL Executive Director June 2022 - Present

MSCS Board of Education Central Office (40 Hrs./week)

Serves as aid to the Executive Director at all events/board meetings.

Performs other related duties as assigned or directed.

Assists in maintenance of special projects and supports with technology, planning, coordinating, scheduling, set-up, and break-down of projects. This includes but is not limited to considering, comparing, and evaluating different courses of action and then deciding or recommendation.

Maintains organized computer files of updated work and integrates multiple electronic files into primary shared drives for monthly, weekly, or bi-weekly reports. Leads some projects and follows through with final product using Trello.

Compiles data and prepares appropriate reports for presentation in a concise and understandable format; supports in preparation of board and departmental reports.

Provides front-line guidance/support to employees regarding HR issues; leverages familiarity with cross-functional HR practices to triage issues that may be escalated to the Chief of HR.

Serves as administrative support for the general operations of the department including preparing correspondence as directed. This can include but not be limited to media content (flyers, pictures, and other news releases). Supports in the strategic planning of the Executive Director’s communication within and across departments.

Partners with other departments and vendors/stakeholders to prepare materials for high-level meetings. Serves as a back-up for Chief in meetings as needed.

Handles bi-weekly payroll processing.

Oversees all purchasing (orders and receives orders) for the inter- Departments; assists with department budget maintenance in ordering and receiving orders for all inter-departments.

Executive Assistant, Chief of Academic February 2020 – June 2022

MSCS Board of Education Central Office (40 Hrs./week)

Performs advanced administrative work for multiple programs and projects, including crafting of presentations and written communications.

Serves as lead on scheduling, note-taking, and direct calling of necessary contacts.

Provides work direction to the department's receptionist.

Analyzes unit operating practices, such as record keeping systems, forms control, office layout, suggestion systems, personnel and budgetary requirements and performance standards to create new systems or revise established procedures for all related departments.

Processes a wide variety of transactions subject to different sets of rules and regulations. Performs a segment of the evaluative work of an administrative function; identifies issues or problems and seeks alternative solutions consistent with applicable regulations.

Prepares and maintains a variety of reports, records, correspondence, and files related to assigned service, activities, and operations; provides for appropriate research and compiles reports, as needed.

Manages office details by relieving the Deputy Chief Officer/Chief of Office of Schools of routine issues and keeps the Chief apprised of potential problems and concerns.

Schedules and coordinates travel and conference arrangements.

Prepares and distributes notices, agendas and supplementary materials, schedules facilities and audio visual equipment, prepares transcribed minutes and follow-up actions, and video or audio recordings of meetings.

Creates and processes letters, newsletters, e-mails, and other documents independently for the Chief Academic Officer as directed.

Interprets and explains Finance policies, programs, and legislative regulations.

Provides effective oral and written communication and maintains relationships with the members of the Board of Education, school district personnel, and other county offices, outside agencies, the public, and the news media.

Monitors designated budgets and expenditures, reviews for accuracy, and adjusts as needed.

Prepares purchase orders and supply requisitions.

Monitor receipt of materials, invoices, and processes mileage claims.

Prepares annual financial report.

Performs Special projects as assigned by the Deputy Chief Officer/Chief of Office of Schools.

Executive Assistant, CEO October 2019 – February 2020

Planned Parenthood Tennessee and North Mississippi (40 Hrs./week)

lUnder the supervision of the CEO, Chief Clinical Officer, and the VP; Human Capital this position is responsible for day-to-day administrative support to ensure maximum efficiency, productivity, and high performance.

lCalendar and executive calendars management

lProvide administrative support to coordinate logistics for the CEO and VP; Human Capital; including but not limited to, maintaining appointment schedule, scheduling meetings, conferences, appearances, teleconferences, ad travel with itineraries ad expense reports.

lAssist CEO with management of Board affairs, including but not limited to scheduling meetings, sending out materials in advance, maintaining RSVP lists, secures meeting places and refreshments, etc.

lAssist HR department with maintaining filing system.

lHandle confidential matters.

lAssist with companywide employee engagement event planning including negotiation with outside vendors as necessary.

lServe as a minute-keeper for all staff, Executive Team, Committee’s, and other meetings are requested.

lServe as a lead point of contact and liaison affiliate wide for certain facility items and IT needs.

lComplete special projects as assigned.

Executive Assistant / HR Liaison, CIO September 2018 - February 2019 Contract Assignment

The City of Memphis (40 Hrs./week)

lReport directly to the Chief Information Officer.

lMaintains the activities for the CIO, Deputy CIO, and the Administrative Staff for the Information Services Division.

lHeavy travel planning/prepares and submits all Travel Authorizations to CFO’s office.

lSchedule, updates and coordinates, various meetings, activities, city campaigns, and special events as it relates to City Government within the City of Memphis and the Information Services Division.

lCorresponds with other Divisional Administrators to coordinate and schedule meetings.

lProvides professional Customer Service to the citizens of Memphis by informing, directing, and assisting them in finding the correct departments and/or resources to resolve their specific needs.

lProvides On-Boarding criteria and information for all new employees within the division.

lMaintains current records and maintenance for City Vehicles provided to Information Services.

lMaintains and distributes office supplies for employees daily.

lMaintains maintenance for all office equipment, through service calls and service agreements.

lPrimary front-line person for City Personnel as it relates to resolving issues with I.S. personnel.

lPayroll – ADP/Oracle Fusion

Administrative Assistant, October 2017 - August 2018 Contract Assignment

FedEx (40 Hrs./week)

lReport directly to the Director of Customer Service.

lSupports the day-to-day and special project activities of the Director and six direct reports.

lHeavy schedule and travel planning.

lProcess executive and departmental expense reports.

lPrepare and distribute purchase requisitions.

lCorresponds with internal and external parties to coordinate and schedule meetings.

Executive Assistant, March 2013 - March 2017

St. Francis Hospital – Memphis, TN (40 Hrs./week)

The Assistant to the Chief Operational Officer, Chief Finance Officer, Chief Human Resources Officer, and Vice President of Business Development to support the organization’s Mission, Vision, and Values by exhibiting the following behavior: competence, confidentiality, results-oriented, collaboration, accountability, respect, and professionalism.

lPlan, coordinate and ensure that the COO, CFO, CHRO, and VP of B.D schedule is maintained.

lOrganize activities such as meetings, travel, conferences, and department activities for all areas of the facility.

lEstablishes, develops, maintains, and updates filing system, retrieves information from files when needed.

lHandle confidential and non-routine information.

lWork independently and within a team on special recurring and nonrecurring projects.

lPlan and coordinate multiple EEOC documents, presenting disseminating information and coordinating direct mailing.

lProduce information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.

lType and designs general correspondence, memos, charts, spreadsheets, and business plans.

lProofread copy for spelling, grammar and layout making appropriate changes. Responsible for accuracy and clarity of final copy.

lSecure information by completing database backups.

Executive Assistant, November 2003 - August 2012

North Shore Long Island Jewish- Bay Shore, NY (40 Hrs./week)

Report directly to the Associate Executive Directors of Support Services / Administration; Safety/Emergency Management Director; Environmental Services Director; Nutritional Services Director; Engineering Director and Communications Director.

Manage all executive level administrative tasks including invoices, corporate credit card, scheduling meetings and conference calls, and arranging travel. Statistical reports; ordering supplies and generating invoices and purchase orders. Assist in development of executive level reports and presentations.

Coordinator of scheduling meetings throughout the hospital; consisting of setting up laptops for (presentation, webinar, etc.) projectors and conference calls (polycom)

Adeptly handle incoming communications and respond to internal requests for information on a timely basis.

Handle sensitive and confidential information with discretion.

Meet with individuals, special interest groups and others on behalf of management.

Developed an innovative records management system to process executive travel-related accounting.

Recorded/dictate minutes for the safety committee.

Tracked the projects that were conducted within the facility; for example if renovations was conducted on an Unit and there was a $20,000 budget on labor and $50,000 on materials, my duty was to input information into a program called Project Management by Microsoft and Lawson Enterprise ESM&R Mobility and when a purchase order for any materials within an outside vendor had to be generated I had to incorporate it into Project Management and/or Lawson Enterprise ESM&R Mobility to ensure that we were approaching the budget.

Record/dictate minutes for meetings.

Worked in conjunction with other Medical Secretaries of Inpatient and Outpatient BIU to efficiently run the office.

Education & Training

09/09 – 03/12 Master’s in Health Administration - University of Phoenix Online

09/05 – 03/09 Bachelor’s in Business Administration - University of Phoenix Online

8/04 – 3/07 Associates in Business Administration - University of Phoenix Online

July 2022 Project Management Certificate

Professional Development:

lSkillPath - Managing Multiple Projects, Objectives and Deadlines

lPryor - The Exceptional Assistant, Successful Communication Skills for Women, The Indispensable Office Manager

lCertificate – Project Management

lAMA - Management Skills for Administrative Professionals, Stepping Up to Leadership

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