Fannie Diamond

Phone: 561-***-**** E-Mail: adzut5@r.postjobfree.com

Objective:

To obtain a position in Healthcare IT supporting and implementing EMR and EHR systems. Experience:

EHR Support Analyst

Oviation Healthcare 2020-Present

• Prepared clients for pre and post upgrade migration.

• Setup build and configuration: created end users, document templates, letters, text components, appointment books, encounter types, orders, specialty, group, job titles, document types, orders build, privileges, and roles.

• Evaluated and determined efficient workflow optimization based on best practice.

• One on one training and classroom style training sessions clinical & non-clinical staff

• Trained clients on system base meaningful use requirements

• Facilitated EMR meetings.

• Trained clinical staff on ancillary products: Document management & Dragon

• Integrated KB update once a month

• Utilized Microsoft SQL Server to fix prescriptions for inactive or deceased patients.

• Trained clinical staff on medical management.

Clinical Application Specialist

GenesisCare 2016-2020

● Contractor for large health care organization implementing Athena Flow (Centricity) EMR

● Build and design user profiles, configure roles and privileges.

● Provided go-live support to Providers and end users – front office to back-office staff.

● Created workflows.

● Worked hand in hand with Medical Management.

● Implemented monthly KB updates.

● Provided technical and general support (EMR)

● Log and track all support issues, closing completed tickets.

● Worked in a team dynamic, managing projects and building templates.

● Provided support/education of the EMR system on documenting office visits, tests, and orders in the

(EMR) Meaningful Use requirements.

Centricity EMR Analyst

DaVita 2013-2016

● Ticket and support resolutions for the EMR systems.

● Customized forms via VFE and TFE

● Medical Management specialist

● Create training material.

● Detailed resolution of tickets and provided step to step instructions.

● Link Logic support and configuration

● Assist project manager with creating forms for EMR.

● Manage projects in accordance with approved standards, procedures and methodologies.

● Provided basic education to new providers and other staff who maintain regimens/treatments within the EMR.

Medical Records Clerk

Rand Eye Institute 2010-2013

● Addressed medical records requests in the EMR system.

● Documented and updated information in EMR system

● Processed record requests in the EMR

● Documented actions taken relative to patient medical records in the EMR system.

● EMR clinical user

Education

Broward College 2007 – 2009

Business Management (Associate Degree)

Florida Atlantic University 2010 - 2012

Communications (Bachelor’s Degree)

Skills

GE Centricity EMR 5.6, 9.0, 9.2, 9.5, 10.0, Link Logic, CCC File Editing, Microsoft Office, Microsoft SQL, Dragon Voice Recognition, Chartmaxx EHR, Document Management (Docutrak) Scanning Software

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