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Customer Service Production Supervisor

Location:
Wisconsin
Posted:
September 21, 2023

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Resume:

Jo Ann Cicero

Brothertown Wi

adzus9@r.postjobfree.com - 262-***-****

Many years’ experience working with different types of fabrics. From silks to heavy canvas, some leather. I like to learn new things, lead and train, and welcome challenges. I am comfortable with diversity among people, as well as job duties. Team Player, people person

Work Experience

Industrial Sewer

Elkay Interior Design–Fond du Lac, Wi

June 2022 – July 2023

Sew custom upholsterd seating for nationwide restaurants

Industrial Sewer

Fabco Manufacture –Neenah, Wi

November 2021 – May 2022

Sew custom filterbags for various foundries/factories, custom made bag covers according to specification per order.

Industrial Sewer

United Manufactures–Fond du Lac, Wi

September 2021 – November 2021

Sewn large convulusions

Industrial Sewer

Appleton Awning- Appleton, Wi

July 2015- July 2021

Sew custom awnings, cushions, air conditioner covers, boat covers, engine blankets for Pierce fire trucks, and just about anything else given to me.

Industrial Sewer

Comfort Company_New Berlin, WI

May 5th-2014-May 2015

Sew custom vinyl seating for wheelchairs

Industrial Sewer

4 Front Engineering Systems-Muskego, WI-

August 2017th-April 2017th

Was a temporary job

Sewn custom made pads for loading docks, seals for refrigeration, etc.

Custom Sewer

Gaspard Company-Brookfield, W

August 2012-June 2013I

Sew custom made religious clothing, paraments, and vestments

Maintain quality, while sewing in a timely manner

Industrial Sewer

Goff’s Enterprises Curtain Walls–Pewaukee, WI

September 2012-October 2012

Was a short term job

Made heavy duty walls for loading docks, entry ways, etc. from thick plastic and vinyl

Industrial Sewer

Custom Faberkin- Fond du Lac, WI

February 2012-June 2012

Sew custom made items from heavy weight canvas, vinyl, leather, and plastics

Maintain quality, while sewing in a timely manner

Made patterns from sketches and/or instructions

Sewing prototypes and samples

Alterations Manager

David's Bridal & Special Occasion Dresses- Brookfield, WI

November 2009 to Feburary 2011

Support the alterations - related education of consultants, management and support team

Maintain optimum productivity by evenly allocating work to sewing specialists in order to ensure a

steady pace of completed work at high levels of quality

Coach alterations specialists to enhance their productivity and customer service skills

Manage the alterations appointment book to ensure the maximum number of customers are served

in a timely fashion

Administrative duties including; managing overtime, ordering alteration supplies, weekly revenue

reports, employee training and scheduling

Alterations

Boston Store - Wauwatosa, WI

May 2004 to March 2008

Scheduled appointments for customer fittings

Maintained and ordered inventory

Ensured product quality in altering the apparel

Assisted in various sales departments

Senior Sewing Specialist & Production Supervisor

Young Women's Christian Association (YWCA)- Milwaukee, WI

March 2000 to May 2004

Coordinated and managed production procedures and work flow

Developed production plans, fabrication procedures and produce specifications

Made patterns from drawn designs and sewn prototypes from the designs

Supervised production associates, training and ensured quality standards

Scheduled and assigned workloads

Carried out performance reviews

Organized and monitored the delivery of products, deadlines and quality standards

Seamstress

Miller Armstrong Costume Service- Milwaukee, WI

November 1996 to March 2000

Produced custom-made costumes

Sewn on a variety of fabrics, from silks to vinyl to heavy upholstered fabrics, some foam

Applied repairs and alterations to costumes

Met strict deadlines

Education

Riverside High School-Milwaukee, WI

General Studies-Graduated 1975

Business Management

Moraine Park Technical College - Fond du Lac, WI

2011 to 2014

Alterations and Textiles

Milwaukee Area Technical College-Milwaukee, WI

1996-1998

Skills

Industrial sewing, sergers, blind hemmer machines, pattern making, sample sewing/prototypes, managing, customer service/sales, tactful with complicated situations/customers, computer knowledgeable, enjoys teaching/training

References available opon request



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