Customer Service Seeking A
Resume:
SHWETA SHASTRI
adzuqr@r.postjobfree.com
OBJECTIVE
Seeking a challenging and fulfilling employment opportunity, leveraging a diverse skill set acquired through professional experience as a nanny, college professor, and restaurant worker.
Summary of Qualifications:
• Proven ability to adapt to various work environments, demonstrating flexibility and versatility.
• Strong interpersonal skills, with a history of building positive relationships with colleagues, clients, and students.
• Excellent communication and problem-solving skills, honed through experience in diverse roles.
• Demonstrated commitment to providing exceptional service, ensuring client satisfaction, and achieving desired outcomes.
EXPERIENCE
2011-2013 MC Donalds, India
• Provided outstanding customer service, ensuring a positive dining experience for patrons.
• Managed reservations, coordinated seating, and handled customer inquiries and concerns.
• Demonstrated expertise in menu knowledge, food preparation, and efficient teamwork. 2015-2017 Nanny, Dhesi Family
• Provided nurturing care to 2 children, age 6 and 8 years old, ensuring safety and well- being.
• Designed and implemented age-appropriate educational activities, fostering intellectual and social development.
• Managed household tasks, including meal preparation, laundry, and light housekeeping. 2018-2021 College Professor, Guru Nanak College, Moga, India
• Delivered engaging lectures, developed course materials, and assessed student performance.
• Mentored and advised students, facilitating their academic growth and career development.
• Conducted research, published articles, and participated in academic committees. EDUCATION
2012-2014 Bachelor of Arts
Arjun Das College, Dharamkot, Moga, India
2014-2015 Bachelor of Education, Satyam College, Moga, India 2015-2017 master's in economics, SD College, Moga, India SKILLS
• Childcare and development
• Curriculum design
• Effective communication
• Time management
• Customer service
• Teamwork
• Problem-solving
• Microsoft Office Suite
COMMUNICATION
Strong written and verbal communication skills, including the ability to provide constructive feedback and collaborate effectively with writers, editors, and other stakeholders. LEADERSHIP
Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality.
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