MICHAELA DANIELS

+44-77-080-*-**-**

adzupf@r.postjobfree.com

Professional Summary

Confident, highly motivated and customer focus. A methodical problem solver who can identify issues and resolve them quickly. An outstanding communicator who is always clear and informative and able to forge relationships with people of all technical knowledge levels and from all social and cultural backgrounds. A natural leader able to maintain composure and confidence in stressful situations, bringing discipline and control to uncertain and fast moving environments. Objective: Seeking a new role that can provide fresh challenges in a results driven environment where I can apply my knowledge and experience to help build a stronger and more successful business. Skills

Flexible

Accounting familiarity

Knowledge of human resource laws

Conference planning

Spreadsheet management

Qualified Computer Office Assistant

Report analysis

Database management

Payroll

Advanced clerical knowledge

Articulate and well-spoken

• Customer service-orientated

• Invoice processing

• Pleasant demeanour

• Travel administration

• Professional phone etiquette

• Excellent planner and coordinator

• Accurate and detailed

• Administrative support specialist

• Works well under pressure

• Excellent communication skills

Work History

June 2019 – Present

Self employed - Property Development

UK

• Brought, renovated from start to finish and sold 2 properties November 2018 – May 2019 Hays Recruitment, UAE

HR Administrator

Dubai

• Collating, processing information for new visa’s, renewals, including cancellations

• Renew, update and maintain the trade license and company lease agreement, PO Box, Establishment Card

• Provide service, support and assistance to new and existing employees.

• Maintaining & updating training files

• Coordinating training programmes

• Conducting HR Inductions

• Providing guidance and information after reviewing the company policies.

• Conducting Exit interviews for employees who have resigned or been terminated. Recruitment:

• Arranging interviews and sending out interview requests

• Conducting initial phone screen interview with candidates

• Advertising internal positions on Hays.ae

• Checking advert responses and updating job boards March 2018 July 2018

Logistics Coordinator DFDS

Immingham

• Deliver excellent customer enquiry handling, through proactive communication, thorough understanding, basic diagnosis, and provision of accurate information

• Escalate issues arising from processes failure, customer complaints, field team feedback and logistics.

• Provide customers with first line communications, and support for all enquiries.

• Process credits for pricing errors and returns in line with authorisation levels.

• Review, propose and participate in changes to improve business process and efficiencies including but not limited to; in-house workflows and documented processes

• Provide support for ad-hoc tasks

• Vehicle & Cargo Import / Export Planning

April 2014 November 2017

Site Support Supervisor DONG Energy

Various

• Wind Farm Projects

• Borkum Riffgrund 01 – July 2014 to January 2015

• Gode Wind 01 & 02 – January 2015 – October 2016

• Walney Extension – November 2016 – October 2017

• Control and management of the Tech teams and locations in accordance with site procedure

• Implementation and Q/A of the HSE management and reporting systems

• Handling and processing Daily Progress Reports

• Capture, control and follow-up on Contractor activities and registrations using Synergi, Sherlock, Pondus, CPW, Qube

• Control and management of the Tech teams and locations in accordance with site procedure

• Site and Commissioning general document controller

• Advance Microsoft Office data inputting

• Workspace creator & editor

• Handover / Controller for all site documentation

• Creating and updating accounts / invoices

• Managing Invoices / Purchase Orders and budgets

• General support of staff on construction site

February 2011 September 2013

Human Recourses & Training Administrator National Health Service Beccles

• New Staff Training

• Employee back ground checks – CRB, certification, passport, driving license

• Microsoft Office data inputting

• Preparing Interview documentation

• Staff Calendar Registration Officer

• Postal Dispatch/ Receiver

• Delivery records

• Call making/receiving

• Arranging meetings/accommodation

• Follow up enquires

• Maintaining records

• Reception duties/Personnel on site/visitors book

• Creating and Inputting Microsoft Documentation

• Purchasing orders and stock management

• General office management

January 2009 September 2011

Retail Assistant Beccles Computers

Beccles

• Customer services

• IT Advisor

• IT Maintenance.

Personal Information

Hobbies and Interests: I am a very active and fit individual, who loves playing a variety of sports, socializing with friends. I always maintain a keen interest in self-development and take every opportunity to learn new skills

Education

Secondary Education Exam, 2008 Beccles High School GCSE English, Mathematics, Science, Drama, BTEC Sport Business Administration Apprenticeship NVQ Business Administration level 2 OCR Level 2 National Certificate in IT OCR Level 2 Health and Social Care

Languages

Knowledge of German Language (Spoken and Written)

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