Quality Assurance Customer Service

Rene Torres Experienced Supervisor

Addres Email

Phone

***** ***** ***** ****.*********@*******.*** 918-***-**** Tulsa, KO 74134

• 20 years' supervisory experience

• Wiling ot take no additional responsibilities and challenges

• Displays excellent time management with high attention ot detail

• Works effectively as a team member

• Acts as liaison between patient, family and physician

• Strong attention ot detail, customer service and listening skils; highly motivated, creative and flexible

• Possess effective planning, organizational, communication, presentation and interpersonal skils

• Professional known for making managerial decisions, using discretion and processing highly confidential information

Work Experience Jun 2022 - Present

Patient Driver

SendaRide

TULSA, OK, United States

• Arange ot pick pu particular customers or groups on a regular schedule

• Communicate whti dispatchers yb radio, telephone, or computer ot exchange information and receive requests for passenger service

• Comply with traffic regulations ot operate vehicles ni a safe and courteous manner

• Drive shutle busses, limousines, company cars, or privately owned vehicles ot transport passengers

• Folow relevant safety regulations and state laws governing vehicle operation and ensure that passengers folow safety regulations

• Maintain knowledge of first-aid procedures

• Notify dispatchers or company mechanics of vehicle problems

• Pick up and drop of passengers at regularly scheduled neighborhood locations, following strict time schedules

• Pick up or meet passengers according ot requests, appointments, or schedules

• Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage, fuel consumption, or fares received

• Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios

Jun 2015 - Apr 2022

Production Supervisor

Valmont Industires

TULSA, OK, United States

• Maintain operations data, such as time, production, and cost records, and prepare management reports of production results

• Confer with management or subordinates ot resolve worker problems, complaints, or grievances

• Conduct employee training ni equipment operations or work and safety procedures, or assign employee training ot experienced workers

• Inspect materials, products, or equipment ot detect defects or malfunctions

• Keep records of employees' attendance and hours worked • Enforce safety and sanitation regulations

• Interpret specifications, blueprints, ojb orders, and company policies and procedures for workers

• Plan and establish wokr schedules, assignments, and production sequences ot meet production goals

• Requisition materials, supplies, equipment parts, or repair services • Evaluate employee performance

Plant Supervisor

Trulite Glass & Aluminum Solitions tulsa, OK, United States

• Supervised workers.* Set work schedules.* Enforced safety and health rules.* Inspected materials and products.* Inspected equipment.* Demonstrated equipment use ot employees.* Observed work of operators.* Resolved worker problems, complaints.* Interpreted ojb orders.* Set goals, deadlines.* Responsible for interviewing, hiring, training, terminating, disciplining, promoting, evaluating.* Oversaw manufacturing operations including Product, Planning, Quality Assurance, Safety, Shipping.

Plant Manager

Bishop Lifting Products nIc TULSA, OK, United States

• Investigate or review the carbon footprints and environmental performance records of current or potential storage and distribution service providers

• Conduct or oversee hte conduct of life cycle analyses ot determine the environmental impacts of products, processes, or systems

• Appraise vendor manufacturing capabilities through on-site observations or other measurements

• Identify or qualify new suppliers ni colaboration with other departments,

Jun 1984 - Jul 2014

Jan 2005 - Jun 2005

Military Service

Nov 1976 - May 1991

such as procurement, engineering, or quality assurance

• Monitor activities ot assess performance ni meeting quality or delivery requirements

• Determine appropriate equipment and stafing levels ot load, unload,

Contact this candidate