Kaye Wall
Administrative Assistant/Office Manager
Kernersville, NC 27284
****.****@*****.***
Authorized to work in the US for any employer
Work Experience
Administrative Assistant/Office Manager
Avis Budget Rent A Car - Greensboro, NC
August 1993 to March 2017
Reduced overhead by taking on more responsibility with creative and administrative projects. Screened all visitors and directed them to the correct employee or office. Coordinated domestic and international travel arrangements as their car needs..set up reservations. Liaised with vendors to order and maintain inventory of office supplies. Facilitated organized record retrieval and access by maintaining filing system. Assisted with event planning
Made travel arrangements for management and executive staff. Assisted senior recruiting staff with career fairs and recruiting events. Monitored and screened visitors to verify accessibility to inter-office personnel. Helped distribute employee notices and mail around the office. Oversaw inventory and office supply purchases.
Answered telephone inquiries from clients, vendors and the public. Answered and managed incoming and outgoing calls while recording accurate messages. Maintained a clean reception area, including lounge and associated areas. Directed guests and routed deliveries and courier services. Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas, and transportation.
Processed client rebate reconciliation, reporting and check requests. Obtained signatures for financial documents and internal and external invoices. Received and routed business correspondence to correct department or staff member. Provided clerical support to company employees, including copying, faxing and file management. Processed accounts receivable and accounts payable. Monitored premises security, screened visitors, updated logs and issued passes. Prepared meeting minutes and edited subcontractor proposals, project punchlist, transmittals and memorandums for organizational support.
Managed office supplies, vendors, organization and upkeep. Aggregated and prepared documentation and reports for office meetings, distribution, and filing. Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping. Organized all new hire, security and temporary paperwork. Composed and drafted all outgoing correspondence and reports for managers. Corresponded with clients through email, telephone, or postal mail. Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Prepared and distributed payroll for staff
Created company's first employee manual including training and development. Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.
Prepared packages for shipment, pickup or courier delivery to customers. Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction. Compiled company information and related material and distributed it to candidates. Trained new employees
Worked with New cars to take titles to DMV for new plates and was in charge of making sure all cars no matter what state had up to date tags and decals. Supervisor
Airport Operations Security - Greensboro, NC
January 1990 to May 1992
Greeted and welcomed all inplaning and deplaning guests with a smile. Showed airport guests thru security system and x-ray to determine if any hazards before boarding. Worked with police department to determine if items were able to proceed to loading ramp. Made sure concourse was empty at end of the day to ensure safety to passengers Made sure FDA procedures were carried out.
Worked directly with [departments, clients, management] to achieve safety. Mostly US AIR who was directly involved with the concourse.
Owner Manager
McDonald Printing Company - Greensboro, NC
September 1976 to December 1989
Improved profitability by streamlining costs and optimizing prices. Hired, trained and motivated staff to achieve business objectives and exceed expectations. Sourced vendors and negotiated fair contracts for supplies. Documented business processes and analyzed procedures to see that they would meet changing business needs.
Maintained high standards of quality through continuous reviews of products and service. Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
Managed annual external audit.
Completed and mailed bills, contracts, policies, invoices and checks. Managed employee benefits program and filed quarterly sale tax Matched purchase orders with invoices and recorded the necessary information. This was an family business started by my father and we sold the business two years after his death. Education
Associate of Arts in Business Administration
University of North Carolina at Greensboro - Greensboro, NC 1985
High School Diploma in Business
Northeast High School - McLeansville, NC
Skills
Executive Administrative, Data Entry, Administrative Support