Joseph P. Graffanino

Hopewell Jct, New York *****

New York – Cell 845-***-****

E-Mail: adzuju@r.postjobfree.com

PROFESSIONAL EXPERIENCE:

Senior IT Project Manager – Bank of America Feb 2022 - Current Managed Infrastructure project, perform upgrades to several Bank Data Centers. VA-East, Richmond Production, Richardson (Wyndham)Production, and Frye Production AuthHub environments.

Collaborated and worked with Bank IT staff, and various Vendors Cisco and Blackbox to upgrades For various Data Center facilities.

Senior IT Project Manager /Transition Manager – IBM Global Services OCT 2011 – Feb 2022

• Experienced IT Project/Program Manager, Delivery Manager, Change Manager, PMP with several years of diverse experience working for major Financial and Medical Corporations. Over 20 plus years in technology in the financial services industry with broad experience in Wealth Management and investment banking.

• Supported site-wide DR Planning tasks and activities such as BIA, DR Remediation, Testing, and Production Recoveries by working closely with the local business unit management teams, Information Technology, Quality Assurance, and other key stakeholders who participate in IT system implementation, management, and support activities. Creating and implemented many key Production Plans including release metrics and status to Management.

• Managed and led legal and regulatory compliance activities (Insurance, Financial and Healthcare providers).

• Liaison and interface between governmental departments, regulatory agencies, and compliance monitoring groups to foster good practices, of non-compliance and update company operations requirements to ensure adherence to proper compliance factors.

• Performed and coordinated internal compliance audits and risk assessments, contract negotiations both on hardware and software, recommended updates and improved procedures and changes to business operations to remain compliant with legal requirements.

• Performed ERP, SAP projects, Established compliance and audit requirements for Major Corporations. Following ITIL Best Practices.

• Project and Program Manager for Large Scale Financial Broker Dealer applications which included Prime Brokerage experience.

• Developer and Managed Change Management Methodologies Programs and Procedures.

• Electronic Data Warehousing MOBIUS Project Management and Implementations.

• Storage Management IBM, STK, HITACHI Business Recovery, Availability Planning, Established and designed Business recovery strategies, procedures and infrastructure build outs for large scale data centers.

• Mainframe/ Sequel Server Automation IBM Budget Planning and Cost Containment

• Production Systems Assurance Technologies Technical Support and Quality Control Manager

• Operations Facilities Management IBM MIS Manager and Contracts Administrator

• Technical Support Manager Large Mainframe MVS, TSO, CICS, JCL, VSAM, COBOL, Storage Management

• Excellent communication skills – written and verbal. Proven experience planning and managing projects including interdepartmental and projects with external vendor organizations.

• Senior Project Manager in multi year project in integration and migration of former Medco to Express Scripts. Personal profile available in hyper Link: http://www.linkedin.com/pub/joe-graffaninopmp/1/43/60 ADP/Broadridge Financial Services July 2005 - October 2011 Senior IT Project Manager/Transition Manager

• Responsible for migration projects including integration of both applications and infrastructure. Key functions involving data manipulations and data cleaning activities to conform to new application designs.

• Supported and managed the 7x24 ADP, Investor Communications Services.

• Responsibilities included Technical Support command center, Application Support, Network operations, Print support, Help Desk, Production Support, I/O support, Contract Negotiation both for infrastructure and software technologies using SCOM supporting Data Center Services Facilities. JOSEPH P. GRAFFANINO

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• Active participation in areas such as continuous improvement and quality management of mainframe and global server network. Improved on automating Change Management procedures.

• Engaged and supported many ADP compensation applications to support merit, bonus, stock, promotion and wealth of other rewards

• Supported HR to define guidelines, salary ranges, and use market data, and to-down or bottom-up budgets

• Improved control, visibility, and overall governance of compensation decisions to many ADP Clients.

• Ensured that all corporate-defined Disaster Recovery and backup standards and practices are being followed based on any unique business challenges and updates at their respective DR locations.

• Supported site-wide DR Planning tasks and activities such as BIA, DR Remediation, Testing, and Production Recoveries by working closely with the local business unit management teams, Information Technology, Quality Assurance, and other key stakeholders who participate in IT system implementation, management, and support activities. Mainly on Mainframe and IBM AIX Servers.

• Supported adherence to corporate guidelines and budgets, and route compensation transactions through approval workflows

• Simplified administration procedures while compressing compensation planning cycles.

• Managed the setup and support of data transmissions for all clients (NDM).

• Developed and supported all Business Recovery applications and procedures.

• Technically supported the production environment in processing and printing technologies.

• Provided excellent customer service to all ADP business groups and clients.

• Maintained corporate compliant systems relative to Sarbanes/Oxley, and Prime Brokerage support.

• Administered opportunities for improved monitoring and event correlation relative to all business applications.

• Project Manager for integrating new business client’s into ADP’s Brokerage Services Division.

• Improved performance and integrity of all business applications supporting a global client base.

• Developed corporate Global Change Management and System Assurance technical procedures. Prudential Financial, Livingston, NJ June 2002 – July 2005 Manager System Engineering (Corporate Technology Services)

• Responsible for maintaining and supporting Corporate Systems Technology Infrastructure. This included Prudential Securities activities and all Broker/Dealer applications as well as for the entire Prudential Enterprise Organization

• Active participation in areas such as continuous improvement and quality management of mainframe and global server network. Improved on automating Change Management procedures with new Change Man application.

• Project Manager specialist in Data Center Migration projects, Disaster Recovery and Business Continuity. Migration projects, including integration of both applications and infrastructure. Key functions involving Data Manipulations and Data Cleaning Activities to conform to new application designs.

• Coordinated negotiations, contracts and implementation of Brokerage Processing Services, for Prime Brokerage applications.

• Supported many self-clearing firms using Wexford Securities systems to manage their back-office operations and Statement processing systems. Services included real-time securities processing systems and desktop productivity applications for the financial services industry, supporting processing of equities, options, mutual funds and fixed income securities.

• Involved in support from order management to clearance, printing settlement processing, ensuring that all regulatory reporting and other back-office requirements were supported and maintained.

• Developed Business Continuity plans and procedures hosting all Business Applications which included: Application migrations across data-centers correlating architectural relationships between server, database, web- server, storage, and networks layers. Server capacity planning, budgeting, acquisition and installation oversight to support clients.

• Ensured that all corporate-defined Disaster Recovery and backup standards and practices are being followed based on any unique business challenges and updates at their respective DR locations.

• Supported site-wide DR Planning tasks and activities such as BIA, DR Remediation, Testing, and Production Recoveries by working closely with the local business unit management teams, Information Technology, Quality Assurance, and other key stakeholders who participate in IT system implementation, management, and support activities.

• Project Manager/Developer responsible for daily activities of the various Technical groups: o Performance Management - Product Installation and Planning - Systems Assurance, Compliance, o Systems and Technical Support - Production Support - Books and Records Content Management, JOSEPH P. GRAFFANINO

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o Business Recovery - Media Management - Facilities – Operations Contracts and IT Purchasing. EDUCATION

City University (Brooklyn College)

BA - Major in Education and Pre-Law

Obtained a variety of Graduate Certifications from New York University (Cooper Union), as well as IBM. Villanova University, 2009

Project Managers Masters Certificate with Honors - PMP

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