Accountant Scheduler Administrative Assistant Customer Service

Marita K. Stewart

*** ****** *** **** *********, OH 45786 740-***-**** *************@*****.*** Career Summary

Detail oriented Administrator who possesses strong oral and written communication skills. Recognized as highly organized, efficient, and a self-motivated worker with skills including:

Office Organization & Administration

Records & Database Management

General Bookkeeping (A/P & A/R)

Scheduling & Calendars

Telephone & Front Office Reception

Meeting & Event Planning

Filing & Data Entry

Spreadsheets & Reports

eRoom

Documentum

Professional Experience

Administrative Assistant

Prieto & Schott CPAs 2023 – Present

Answering and directing the phone calls. Greet and assist clients with their service needs. Schedule appointments and manage the accountant and office calendars. Data entry into tax filing database. Payroll processing for 20 plus accounts. Create and maintain filing systems. Manage the daily flow of office work. Customer Service Representative

Mr. Rooter Plumbing 2021 – 2023

First contact with the public answering and directing the phone call. Correspond with individual customers and businesses to address their service needs. Scheduling and dispatching the service technicians; manage work flow; data entry; records management and invoicing. Childcare Provider

Self-Employed 2015 – 2020

Corporate Document Control Technician

BHI Energy Staffing Solutions

American Electric Power 2013 - 2015

Provide subject matter expertise for the identification, storage, protection, retrieval, retention time, and disposition of records, evidence of conformity to the requirements of the quality management system. Responsibilites:

Manage information exchange for Major Construction Project teams to ensure efficient coordinated efforts between AEP, EPC Companies, Architectural Engineering Firms.

Provide training, planning & development of internal and external team members for record retention processes and systems for new and current projects.

Development of business process improvements for document management systems.

Provide subject matter expertise (SME) for corporate wide initiatives for the implementation and improvement of electronic document management systems, records management processes and practices. Administrative Assistant

All Occasions Catering 2008 – 2013

Provide administrative and executive office support. Manage and schedule staffing for in-house and off-site events. Assist clients with event planning; apply payments and manage bank deposits; weekly and monthly budget reports; records retention; maintaining website; assist kitchen manager and sales manager. Achievments:

Recognized for high-quality work, organizational strengths, and exceptional customer service.

Became primary person for maintaining company’s website and database manager.

Excelled within deadlines to ensure the accurate and on-time completion of reports. Customer Service Representative

HR Imaging Partners 2006 – 2008

Interact with customers to provide information in response to inquiries about products and services. Correspond with school administrators to address their service needs. Reconcile banking; manage work flow; data entry; monitor and order office supplies.

Achievments:

Recognized by Director for creating new filing system to better utilize space and increase productivity.

Maintained excellent customer service while covering leave of absence for the sports image manager. Childcare Provider / Aerobics Instructor

Self-Employed 1994 – 2006

Provided care and directed daily activities for up to 6 children per day. Taught aerobics at church, school, and area business.

Database Administrator / Accounts Payable/Receivable Clerk Whirlpool Corporation 1989 – 1994

Process original drawings, Engineering change notices, bills of material and assembly structures; prepare weekly and monthly reports for project accounting; analyze and reconcile company accounts; process a high volume of invoices for timely payment.

Achievments:

Received “Outstanding Contributor” rating 4 out of 5 years in the yearly performance review.

Demonstrated ability to learn new processes and procedures with added job responsibilities.

Received two job promotions during 5 year tenure. Education

Sienna Heights College – Adrian, MI

Classes towards B.A. in Business Administration

Washington State College – Marietta, OH

A.A.B. in Computer Information Systems

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