Jasmine Matthews

Bakersfield, CA *****

adzuhz@r.postjobfree.com

+1-661-***-****

Authorized to work in the US for any employer

Work Experience

Warehouse Worker/Forklift Operator

Target warehouse Center - Bakersfield, CA

October 2020 to Present

Receiving and Packing merchandise along with forklift driving. I lift and carry merchandise weighing 35-50 lbs. frequently throughout my shift. I had to accurately use basic math skills (counting, addition, subtraction) and accurately read labels, tickets, and other product documentation. I was able to operate computer systems or handheld devices with minimal direction after receiving training with Good written and oral communication skills.

Medical Screener/Processor/Donor Floor Tech

Octapharma - Bakersfield, CA

March 2019 to March 2021

As a medical screener I'm required to register new and current plasma donors, conduct basic screening procedures (e.g. reviewing health related documents, taking vital signs and performing finger sticks) and maintain compliance with SOP as well as current Good Manufacturing Procedures (cGMP) and regulatory guidelines. I crossed trained into a Processing technician which is working in the lab and in the lab my responsibilities is ensuring prompt and sterile collection of plasma samples using electric heat sealer and centrifuge, ensures samples and bottles are properly organized in large storage freezer in allotted timeframe as well as in the donor management computer software. I handle tested and untested product as well as plasma with unsuitable test results with properly utilized personal protective equipment. I prepare units and samples for regular daily and weekly shipments per company policies and strict federal transportation regulations. Cleaning and maintaining equipment on a daily basis and troubleshoots issues as they arise as well as maintain compliance with SOP and cGMP. As a donor floor tech I prepare donor area for plasmapheresis process, I operate automated plasmapheresis machines, while maintaining compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines. Senior Assistant Store Manager

Chuck E Cheese - Bakersfield, CA

May 2017 to February 2019

I was hired as the assistant manager and received a promotion within 4 months of working to a senior assistant manager. I made the schedule and made the orders for the store (ie. Food orders, merchandise orders, parts orders, and restaurant supply orders). My main focus was creating daily, weekly, monthly, quarterly and yearly sales matrix. I did the weekly inventory and store budget. I maintained store standards and took care or guest needs and complaints. I also took care of hiring cast members and different promotions within the store. I submitted and kept track of payroll weekly and daily Store Manager/district manager

Round Table Pizza - Bakersfield, CA

November 2015 to July 2018

I was hired as a hostess and within 2 months I was promoted to an assistant manager and later to the store manager and district manager of 5 locations I maintain a steady shift and partake in different duties throughout the store as of creating the schedule, maintaining the food order, keeping staff busy, hiring an firing process inventory and store budget. I ensure all pricing and signage is correct at all times. I helped the owners with different marketing strategies. I enforced all company policies, procedures including health, safety and security. I submitted and maintained payroll. I initiated different sale strategies for each location I was in charge of.

Volunteer

Comprehensive Blood & Cancer Center

December 2017 to May 2018

I was the Ultrasound tech assistant I prepped patients before exams. I've transported patients from waiting room to examine rooms, and called patients who've missed there appointments and rescheduled appointments as well.

Inbound Call Center Agent

Xerox - Bakersfield, CA

August 2015 to April 2018

As a care agent for Xerox who have multiple contracts with different businesses. I'm trained to answer calls for Boost Mobile, Sprint, and Virgin Mobile as well. I take calls from processing a payment to troubleshooting devices. I show outstanding customer service throughout the work day. Receptionist

VIP Medical Group - Las Vegas, NV

August 2013 to August 2015

Answer multiple phone lines, transfer calls, take and distribute messages. Data entry, sending, receiving and distributing all faxes for the facility. Check in all patients, copy patients drivers licenses and insurance cards, gather all pertinent information needed, (labs, pathology etc ) prepare file labels, schedule patients appointments, collect all co-pays and deductibles from patients, and make sure that charts are complete before sending the patient to the OR for surgery.

Property Manager/Office Manager

Public Storage - Las Vegas, NV

January 2013 to August 2015

I help customers who come into the office throughout the day with payments or any questions customers have for me I also arrange appointments for new customers who need storage. I maintain the property maintenance throughout the day and restock any merchandise out on the sales floor as well as ordering any merchandise, cleaning products, or office supplies. I drive the sales standard and promote new merchandise as upselling. I also train new employees to be put in the field alone. Store Manager

Blockbuster Video

August 2008 to January 2013

I was hired as a CSR rep and was promoted to a shift leader with a year and later was promoted to an assistant manager. I transferred to Las Vegas from Bakersfield where I was promoted to a store manager. I set monthly, weekly, and daily sales and make sure all team members are meeting those goals. Interacting with customers on the sales floor and offering weekly promotions is a big duty within the job. I count all of the sales we made throughout the day as well as completing my closing duties. I took care of deposits and bank runs. I submitted and calculated payroll as well. With the closing of blockbuster I took over 3 different stores as a store manager and closed them all three down together which was a success. I ran quarterly inventories for multiple locations and monitored the performance of operational plans and budgets. I created a marketing and sales plan that supported the company. Volunteer Work

Sagebrush - Bakersfield, CA

February 2009 to April 2009

I facilitated supervisor and restocked materials

I performed vital signs on different patience (adult's, children, & infants), I facilitated supervisor and restocked materials, organized patient charts, escorted many patients to examination rooms and also answered phones and made calls out to patients.

Volunteer Work

Kern Medical

October 2008 to February 2009

I performed vital signs on patients and compiled surgery papers. Maintained a clean well organized space. Assisted supervisors and restocked materials and also escorted patients to and from surgery rooms. I answered phones and confirmed appointments as well as rescheduled appointments. Education

Sonography

High Desert Medical College - Bakersfield, CA

2015 to 2018

Communication

Bakersfield College - Bakersfield, CA

2010 to 2011

General studies

East Bakersfield High School

2006 to 2010

Skills

• Retail Management

• Customer Service

• Payroll

• Scheduling

• Training

• inventory

• Team Building

• Phlebotomy

• Acute care

• Office experience

• Sales

• Floor Care

• Software Troubleshooting

• CGMP

• Process improvement

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