Mohsin Kamal

Mob: ****-344-***-**** / ****-319-***-**** Email: adzufy@r.postjobfree.com

Objective

Keen to source a challenging role in an organization which will offer early responsibilities, a progressive carrier path and the opportunity to maximise my potential. Personal Information

Surname Kamal

First Name Mohsin

Address R-487, Block 9, Yaseenabad No.2, Gulshan-e-Faizan Tel No. 0092-344-***-**** / 0092-319-***-****

E-mail adzufy@r.postjobfree.com

Date of Birth August 18, 1980

Place of Birth Karachi,Pakistan

Nationality Pakistani

Marital Status Married

Educational Details

MSC (Statistics) 2003 – 2004

University of Karachi, Pakistan

BSC (Hons) 2000 – 2002

University of Karachi, Pakistan

FSC (Pre-Eng) 1998 – 1999

Govt Deg College for Men Nazimabad Karachi, Pakistan SSC (Sci) 1996 – 1997

PNIS School Karachi, Pakistan

Educational Accomplishments

Attended 42 hours course on Quality Management System (ISO 9001’2000) conducted at the Department of Statistics, University of Karachi, Pakistan.

Professional Accomplishments

Ability to coordinate with International market through online, direct interaction and via tele conversation.

Conferred with creative teams on brand imaging, product line development and market plans.

Knowledge to investigate the economic conditions surrounding your business activity such as industry trends and competition in the market.

Identify and implement communication strategies, such as advertising campaigns, to attract customers.

Posses multi tasking ability and maintain focus in demanding work environments, under deadline and pressure conditions.

Ability to manage high standards of customer relationship.

Acquire training of three C’s of retail i.e. Coaching, Coordination and Communication.

Fully trained of leadership skills during inter organization training academy.

Ability to bring new and innovative ideas for boosting sales for instance proper visualization of promotional products and ordering in a bulk quantity so that it never runs out during promotion.

Acquire training of merchandizing new store and maintaining retail excellence.

Fully trained of how to manage shrink and waste control..

Achieve certification award of delivering more than expectation with full dedication.

Strongly believe in dignity at work.

Career Snapshots

Manager CS, Sale Support & Overseas Business Sep 2016 – Till Now Port Link Int’l Services (PVT) Ltd (A Marine Group Co)

Interaction with International Agents or Clients all around the world.

Accommodate / Facilitate International and Local clients regarding import and export matters.

Entertain Vendors / Shippers on behalf of Consignee.

Written and verbal correspondence via email or phone.

Liabilities of proper follow up of the shipment until been delivered to the respective port or handed over to consignee.

Politely handle the customer or client in case of late delivery due to some unwanted circumstances.

Responsible for delivering the excellent response to the customer if they required without considering the nature of time.

Providing great customer assistance and preserving good public relationships.

Facilitate customers with vast range of rates at the time of shipment booking.

Ability to retain old customer and making new customers by providing excellent assistance to them.

Work on SOP (Standard Operating Procedure.

Fully trained for physically inspection of the cargo at yard.

Prioritize the tasks and manage within given time frame Assistant Manager CS,Pricing & Overseas Business Feb 2013 – Aug 2016 AMI Pakistan (PVT) Ltd (A Marine Group Co)

Interaction with International Agents or Clients all around the world.

Accommodate / Facilitate International and Local clients regarding import and export matters.

Entertain Vendors / Shippers on behalf of Consignee.

Written and verbal correspondence via email or phone.

Liabilities of proper follow up of the shipment until been delivered to the respective port or handed over to consignee.

Politely handle the customer or client in case of late delivery due to some unwanted circumstances.

Responsible for delivering the excellent response to the customer if they required without considering the nature of time.

Providing great customer assistance and preserving good public relationships.

Facilitate customers with vast range of rates at the time of shipment booking.

Ability to retain old customer and making new customers by providing excellent assistance to them.

Work on SOP (Standard Operating Procedure.

Fully trained for physically inspection of the cargo at yard.

Prioritize the tasks and manage within given time frame. Store/Duty Manager Sep 2011 – Jan 2013

Bindawood Group of Companies, Rusaifa Branch, Makkah, Saudi Aarabia

Responsible to assist the manager in delivering the products in cost effective way to the consumers.

Meet weekly and monthly sales by setting goals.

Responsible to manage expenses, budget planning, shrink and inventory controls.

Responsible for the merchandizing of whole store according to the plan after every two weeks.

Maintaining the retail excellence of the stores through merchandizing and promotions.

Responsible to manage a team of 20 people in their respective shifts along with supervisors.

Control wastage of the store and take good waste percentage up to 90%.

Manage weekly promotions on the stock making sure it will boost the sales.

Fully trained for product investigation.

Prioritize the tasks and manage within given time frame. Logistic Officer Overseas Business Apr 2010 – Sep 2011 Mitsui O.S.K. Shipping Lines Pakistan (Pvt) Ltd

Interaction with International Agents or Clients all around the world.

Accommodate / Facilitate International and Local clients on the subject of importation or exportation.

Entertain Vendors / Shippers on behalf of Consignee.

Written and verbal correspondence via email or phone.

Liabilities of proper follow up of the shipment until been delivered to the respective port or handed over to consignee.

Politely handle the customer or client in case of late delivery due to some unwanted circumstances.

Responsible for delivering the excellent response to the customer if they required with out considering the nature of time.

Providing great customer assistance and preserving good public relationships.

Facilitate customers with vast range of rates at the time of shipment booking.

Ability to retain old customer and making new customers by providing excellent assistance to them.

Work on SOP (Standard Operating Procedure.

Fully trained for physically inspection of the cargo at yard.

Prioritize the tasks and manage within given time fram Marketing Specialist / Operation Sep 2009 –Apr 2010 Translog Worldwide Logistics Pakistan (Pvt) Ltd

To develop a relation with International Agents regarding interchange of Import and Export Business.

Responsibility of managing Air and Sea shipments operation.

Accountability of Air and Sea Marketing on the subject of Import and Export.

Providing great customer assistance and preserving good public relationships.

Facilitate customers with vast range of rates at the time of shipment booking.

Ability to retain old customer and making new customers by providing excellent assistance to them.

Work on SOP (Standard Operating Procedure.

Fully trained for physically inspection of the cargo at yard.

Prioritize the tasks and manage within given time frame. Marketing Specialist / Operation Mar 2009 –Aug 2009 Inter Fret Consolidators Pakistan (Pvt) Ltd

To develop a relation with International Agents regarding interchange of Import and Export Business.

Responsibility of managing Air and Sea shipments operation.

Accountability of Air and Sea Marketing on the subject of Import and Export.

Providing great customer assistance and preserving good public relationships.

Facilitate customers with vast range of rates at the time of shipment booking.

Ability to retain old customer and making new customers by providing excellent assistance to them.

Work on SOP (Standard Operating Procedure.

Fully trained for physically inspection of the cargo at yard.

Prioritize the tasks and manage within given time frame Store Supervisor Apr 2006 –Feb 2009

Pounland (Europe’s Biggest Single Price Discount Retailer), London Branch, UK

Responsible to support Assistant Manager, helping in delivering merchandizing plans of the store.

Responsibility of managing a team of 10 Customer assistants in a shift.

In charge of ordering products according to merchandizing plan.

Accountable of pay roll of every staff according to their working hours.

Maintaining retail excellence of the store through visuals and posters.

Liability to manage the task within given time frame.

Responsible for providing great customer assistance and preserving good public relationships.

Ability to retain old customer and making new customers by providing excellent assistance during shopping.

Facilitate customers with vast range of alternate products when particular product is not available.

Responsible of maintaining good waste percentage. Branch Manager Oct 2004 –Jan 2009

Chick Chicken (UK Chain of Fast Food Restaurant), London Branch, UK

Responsibility of managing a team of 12 Customer assistants in a shift.

Accountability of ordering food products and beverages according to need or sale.

Liability to maintain the High Quality Standard food.

Minutes with the team on weekly basis.

Responsible for Implementation of Health and Safety Law in the branch.

To keep strong control on the wastage of the branch.

Liability of boosting the sale.

Implementation of cost effective policy to increase the margin. Sales Person Aug 2004 –Oct 2004

Al Mustafa Cash & Carry, London Branch, UK

Work on the shop floor.

Accountable for Dairy, Fresh Juices, Nut, Fresh Fruit & Vegetable sections

Responsible for stuffing, face up and tidy up.

Handling of deliveries

To maintain the product quality and standard

To keep strong control on the expiries.

Entertain the customer.

Customer Service, Pricing, Overseas Business & documentation Apr 2004 –Aug 2004 AMI Pakistan (PVT) Ltd, (A Marine Group Co)

Responsible for Sea Import & Export documentation.

International Correspondence with the agents via email on the subject of import & export shipments.

Customer Service.

Areas of Expertise

Knowledge Domain:

Market Analysis & Penetration Marketing & Promotion Strategy Planning & Direction

Client Relationship Management Product Development Policy Business Management

Branding Merchandising Consumer Research

E-Marketing Market Segmentation Marketing Plan Functional Skills:

Client Management Sales & Marketing Negotiation Skills

Execution of Strategies Employee Development Setting Goals

Target / Objective Oriented Competitor Analysis

Business Operation Analysis Customer Query Resolution Skills

IT: Good Working Knowledge of MS OFFICE, Emails & Browsing. Languages: English, Urdu and Punjabi written & Oral Level Arabic (Oral Level)

References

Can be produced on request.

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