PERSONAL INFORMATION

o Name: Audai Alkader. Marital status: Married.

o Nationality: American. Date of birth: May 14, 1988. o Address: Arizona-United States. Cell Phone: +1-480-***-**** o E-mail: adzuf6@r.postjobfree.com

ACADEMIC QUALIFICATIONS

BACHELOR DEGREE IN HOTELS MANAGEMENT AND TOURISM, 2010. TRAINING COURSES

Hospitality Manager- Leadership, (American Hotel & Lodging Educational Institute – USA, Florida).

Supervisory Skill Builders, (American Hotel & Lodging Educational Institute – USA, Florida)

Public Relations, (Saylor Academy– USA Washington, DC).

Time and Stress Management, (Saylor Academy– USA Washington, DC).

Inbound Marketing, (Hubspot Academy– USA, Massachusetts).

Sales Management, (Hubspot Academy– USA, Massachusetts)

The Fundamentals of Digital Marketing, (Google Digital Garage Certificate) SKILLS

Excellent Computer Skills.

Team work capabilities.

Advanced knowledge of Fidelio Suite 8 and Opera and Delphi and MICROS Software System.

Creative and active.

Managing processes.

Market knowledge.

Developing budgets.

Meeting sales goals.

Negotiation skills.

Selling to customer needs.

Motivation for sales.

Sales planning.

Building relationships.

EXPERIENCE

o Prime Motors Of Glendale Phoenix, Arizona July 2021- Present Director of Sales

Major Accomplishments and Responsibilities:

Own and hit/exceed annual sales targets within assigned territory and accounts

Develop and execute strategic plan to achieve sales targets and expand our customer base

Build and maintain strong, long-lasting customer relationships

Partner with customers to understand their business needs and objectives

Effectively communicate the value proposition through proposals and presentations

Understand category-specific landscapes and trends

Reporting on forces that shift tactical budgets and strategic direction of accounts

Create and communicate sales goals and ensure C-level executives are informed on the progress of those goals.

Designing and implementing strategic plans to reach sales targets.

Cultivating lasting relationships with customers to grow customer loyalty.

Developing and promoting weekly, monthly, and quarterly sales objectives.

Maintains sales volume by tracking changing trends, economic indicators, competitors and supply and demand.

o Wanna Ride for Transportation Phoenix, Arizona April 2019- July 2021 Sales Manager

Major Accomplishments and Responsibilities:

Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis.

Prepares and administers an annual operating budget for the new-vehicle sales department.

Directs and schedules the activities of all department employees, ensuring proper staffing always.

Recruit, hire, train, and oversee a team of automotive salespeople

Set sales goals, track progress, and lead the team to achieve and exceed those quotas.

Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance.

Forecast sales for upcoming months and quarters.

Step in to answer customer questions and issues when required.

Coordinate and lead all regular sales meetings with the sales staff.

Lead the sales team to deliver planned growth in new dedicated business.

Communicate issues and concerns with operations, pricing, accounting and customer service to client's management team.

Participate in contract, rate schedule development and bid review.

Work with existing sales infrastructure to identify opportunities to upgrade talent. o AlRayyan Events Management Doha, Qatar September 2015- March 2019 Events & Operation Manager

Major Accomplishments and Responsibilities:

Compose, publish and distribute Banquet event order (BEO) / Banquet Function Plan to all department heads and personnel who are involved in servicing banquets function.

Typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, memos etc.

Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guest’s general comfort.

Negotiating banqueting & catering event orders within approved booking guidelines and produce all sales contracts and rate agreements.

Planning up to five weddings a day with up to 500 guests attending each event.

Plans & executes events from start to finish inclusive of answering initial inquiries, selling event space and providing on-site coordination & supervision the day of the event.

Assists Guest in finalizing event details; suggests alternatives as appropriate.

Conduct market research, gather information and negotiate contracts prior to closing any deals.

Organize facilities and manage all event’s details such as decor, catering, entertainment, transportation, location, invitee list, VIP guests, equipment, promotional material etc.

Research market, identify event opportunities and generate interest. o ONYX Hospitality Group Amari Doha, Qatar August 2012- August 2015 Sales Executive

Major Accomplishments and Responsibilities:

Provide administrative support to the Director of Sales and Marketing.

Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel.

Contact customers via calls or arranged meetings to discover their needs and requirements.

Provide customers with a list of available services and their accompanying prices and offer discounts when necessary.

Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement.

Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties.

Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals.

Completing “Requests for Proposal” forms from companies requesting rates and detailed hotel information.

Plans, coordinates and insures the successful execution of all social events inclusive of ceremony rehearsals, rehearsal dinners, wedding ceremony, cocktail hour and celebratory private dinners. o Amman Inn Hotel Amman, Jordan January 2010- July 2012 Receptionist- Reservation Agent

Major Accomplishments and Responsibilities:

Greeting guests upon arrival to the hotel.

Escorting VIP guests to their rooms and check them in before their arrival.

Checking in and checking out guests.

Assigning rooms for guests.

Processing room reservation by fax, phone, and email.

Resolving guest complaints and providing any necessary services to ensure a guest satisfaction.

Checking for the guarantees of credit cards and checks of reservations.

Responsible for keeping accurate records of all paper transactions and keeping records of advanced deposits on reservations.

Coordinates closely with housekeeping in the update and maintenance of guests rooms status systems.

Reconciles the status report from housekeeping with that of Front office.

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