KRIZA ATHENA ORDONEZ

adzuf1@r.postjobfree.com 917-***-***** 87 Union St. New Haven, CT 06511

Summary

Motivated Cook with 7 years of experience preparing delicious meals for customers. Polished in following proper food handling methods and maintaining correct temperature of food products. Creative and artistic professional committed to strengthening kitchen team with better collaboration, recipes and cooking techniques. Skills

• Customer Service

• BOH Operations

• Kitchen Management

• Safe Food Handling

• Attention to Detail

• Recordkeeping and Documentation

• Managing Orders and Deliveries

• Daily Food Preparation

• Coordinating Kitchen Staff

• Quality Control and Oversight

• Food and Beverage Service

• Kitchen Safety Standards

• Standards Compliance

• Collaboration and Teamwork

• Quality Assessment

• Verbal and Written Communication

Experience

Quick Service Restaurants, Sous Chef Eataly Flatiron, NYC - New York, NY 04/2017 - 04/2023

• Trained kitchen workers on culinary techniques.

• Supervised kitchen food preparation in demanding, high-volume environments.

• Performed as head chef to maintain team productivity and restaurant quality.

• Assessed inventory levels and placed orders to replenish goods before supplies depleted.

• Assisted with interviewing, hiring and training kitchen personnel.

• Helped staff adhere to tough restaurant requirements through practical discipline and motivation.

• Directed staff in restaurant kitchen and field to maintain department objectives, standards, guidelines and budget.

• Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.

• Assisted restaurant in meeting financial targets by achieving food quality objectives.

• Established and maintained regular maintenance schedule, keeping kitchen tools and equipment in operable condition.

• Monitored food products, driving quality, freshness and integrity.

• Improved performance of team members resulting in high-quality meals produced daily.

• Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.

• Answered customer questions about food preparation, responding to ingredient and allergen concerns. Line Cook Promdi Kitchen - New York, NY 06/2017 - 09/2017

• Operated fryers and grills according to instructions to maintain safety and food quality.

• Carried pans and trays of food to and from work stations, stove and refrigerator.

• Kept stations stocked and ready for use to maximize productivity.

• Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.

• Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.

• Set up and performed initial prep work for soups, sauces and salads.

• Retained consistent quality and high accuracy when preparing identical dishes every day.

• Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.

• Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.

• Set up workstations with needed ingredients, utensils and cooking equipment.

• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

• Cooked multiple orders simultaneously during busy periods.

• Followed proper food handling methods and maintained correct temperature of food products. Food & Beverage Attendant Hyatt Regency - Ronkonkoma, NY 04/2016 - 06/2017

• Maintained clean and orderly appearance throughout kitchen and dining area.

• Sanitized workstation at end of shift to prevent foodborne illnesses.

• Put together multiple, concurrent orders during dinner and lunch hours.

• Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.

• Adhered to designated guidelines for food preparation as outlined by company. Banquet Server The Hamlet Country Club - Commack, NY 04/2016 - 03/2017

• Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.

• Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.

• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

• Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.

• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

• Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.

• Completed opening and closing checklists to ensure smooth restaurant operations. Fast Food Crew Member Evelyn Hill Inc. Statue of Liberty & Ellis Island - New York, NY 03/2015 - 03/2016

• Kept customer and food preparation areas clean and well-organized.

• Completed side tasks by restocking condiments and cleaning refrigerators.

• Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.

• Followed company safety standards for food quality and sanitation procedures.

• Completed opening, closing and shift change tasks by following company guidelines.

• Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.

• Promoted food items, beverages and desserts to increase sales.

• Operated grills, deep fryers and griddles safely to avoid accidents or injury.

• Served orders to customers at windows, counters and tables.

• Measured ingredients according to specified recipes to reduce waste. Food and Beverage Attendant 2go Travel Cruises - Philippines 04/2014 - 08/2014

• Maintained dining and food service areas to maximize safety and cleanliness.

• Welcomed and thanked guests to demonstrate appreciation for patronage.

• Provided exceptional service that reflected restaurant standards and core values. Education and Training

Saint Mary's University Philippines 03/2015

Bachelor of Science: Hospitality And Tourism Management

• Major in Hotel, Resort and Restaurant Management

• Tesda NC II (Technical Education and Skills Development National Certificate Courses)

•Bread and Pastry Production

•Food and Beverage Services

•Food Processing

•Cookery for Western and Asian Cuisine

•Front Office Services

•Housekeeping

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