Customer Service Business Development

Herman L. Grady

***** *** **** **, **** Washington, 20744, MD (US) *********@*****.***

301-***-****

PROFESSIONAL SUMMARY

Hard working individual in customer service, multitasking and time management abilities. Strategic management planning for business development and non revenue limits.

EMPLOYMENT HISTORY

Front-end Manager, Giant Food . Landover, Maryland

Oct. 2022 - Present

Oversee full Operations of the front end of store cashiers, accounting office, opening and closing of store.

Senior Pro Sales Rep, Lowe's Home Improvement inc . Clinton, Maryland

Mar. 2020 - Jun. 2021

Build a strong and trusting relationship with our commercial accounts and contractors. Retrieve special orders as-needed. Help Keep track of inventory of department .

VP of Operations, G&L Transportation Services LLC . Fort Washington, Maryland

May. 2011 - Oct. 2019

Oversee full Operations, Logistics of Transportation Services, Compliance with the Department of Transportation, and Safety Director, all employees duties.

PRESIDENT, Micks Remodeling Inc . Washington, DC

May. 2000 - Feb. 2010

Create business process flow to identify opportunities for improvement. Generated and implemented business strategies to increase revenue while executing operational base development. Oversee all operations.

EDUCATION

Cardozo High, Washington, DC

May. 1978

J/A School of Business, Washington, DC

BBA, Business Management, May. 1978

Howard University, Washington, DC

Business & Music, May. 1978

SKILLS

Safety Director

CDL Instructor & Trainer General Contractor Inventory Management

Experienced Expert Experienced Expert

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