Administrative Assistant Customer Service
Resume:
LORI SPECTER
Buffalo Grove IL 60089
EDUCATION 1985-1989, National College of Education, Evanston IL
Early Childhood Concentration
SKILLS AND EXPERIENCES
Center-based
• Developed policies and procedures for new infant care room
• Designed room and purchased all equipment for new infant care room
• Planned and prepared DCFS approved meals, monitored safety standards
• Supervised child care teachers
• Developed and reviewed lesson plans for children birth-age5
• Planned and taught pre-school cooking, art and gym activities
• Developed new recreation classes for Park District
Human Resources Management/Retail
• Interviewed, hired, oriented, trained and evaluated seasonal, part and full-time employees
• Provided ongoing, seasonal and cross training
• Scheduled 80-160 employees, tracked time and attendance records
• Managed weekly payroll including benefits
• Worked as retail cashier, customer pick-up and customer service associate
• Balanced daily registers ranging from $15,000-$210,000
• Administrative assistant duties including filing, paying theatre invoices and organizing and retaining paperwork
• Created movie and employee schedules
• Handle any guest concerns and complaints
Marketing and Special Events
• Planned and managed annual store activities for up to 500 children
• Developed and coordinated employee events including parties and picnics
• Organized entertainment for grand re-opening of store
• Wrote weekly employee newsletter
• Managed marketing of child care center
EMPLOYMENT HISTORY
2000-Present, Trainer, Box Office Cashier, Administrative Assistant, Manger AMC Theatres
1993-2020, Assistant Director, One Leap Ahead Leaerning Center, Northbrook IL
1990-1997, Human Resource Manager, Toys R US, Niles IL
LORI SPECTER
641 Hapsfield Lane #100
Buffalo Grove IL 60089
References
Nancy Donovan
1135 Regency Lane
Carol Stream IL 60188
Leslie Junius
21 W. Canterbury
Arlington Heights IL 60004
Darin Shook
358 Birchwood Ave
Elk Grove Village IL 60007
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