Customer Service Human Resources
Resume:
Resume
Ms. Teresa Sanchez
Uhland, Texas 78640
Mobile:512-***-****
Email: adzucr@r.postjobfree.com
/Core Civic
Austin Transitional
**** ***** *** **, *** Valle, Texas 78617
5/8/2023 – Currently employed
Records Clerk
Currently in training.
Records Clerk duties are Setting up new files for parolees entering and leaving the facility. Documentation is placed in a certain order and o labeled. Files are filed in alphabetical order
Reports are printed out daily to ensure documentation is filed timely
Peak Performers Temp Agency/ Texas Parks and Wild Life Headquarters
8/5/2022 to 9/30/2022
Human Resources Clerk
Filing documents, alphabetizing personnel files for filing. Ensure all documents and files with confidential information were secure at all times. Create new personnel files for newly hired staff. Maintain electronic files utilizing the electronic filing system.
Austin Independent School District/Mendez Middle School
08/20/19- to 5/31/2022
Teacher’s Aide
Duties, Accomplishments and Related Skills:
Worked one on one with a student who was in a wheel chair. Assisted teacher in life skills with students. Helped students with their school work if they have questions. Communicated regularly with the teacher regarding student behavior issues. Clerical duties included data entry, filing, faxing, using copier to print copies, answering inbound calls and forwarding calls to staff, calling parents to inform of changes in academics or behavior.
Work Experience:
Internal Revenue Service
3651 S IH35
Austin, TX 78744 United States
Supervisor: Robert Casias 737-***-****)
01/2018 - 09/2018
Data Transcriber
Duties, Accomplishments and Related Skills:
As a data transcriber I would enter scrips data into a system and enter numerous documents 200 to 300 documents an hour with minimal errors. Other administrative duties included filing in numerical and alphabetical order, sorting and distributing mail.
Okay to contact this Supervisor: Yes
Senior Helpers Of Central Texas
1201 Sam Bass Rd
Round Rock, TX [
78681 United States
09/2017 - 12/2017
Supervisor: Leslie Wurlich 512-***-****
Personal Aide
Duties, Accomplishments and Related Skills:
Providing assistance to the elderly in their homes. Duties included meal preparation, cleaning and assisting the clients with personal hygiene and medications.
Internal Revenue Service
3651 S. IH 35
Austin, TX 78744 United States
Supervisor: Armen Rominesky 737-***-****
04/2017 - 07/2017
Date transcriber/Cash Clerk
Duties, Accomplishments and Related Skills:
Ensure forms are complete and can be data entered. As cash clerk received funds from various sources was sent to the appropriate department and staff
Internal Revenue Service
3651 S IH 35, Austin,Texas
Austin, TX 73301 United States
03/2016 - 07/2016
Hours per week: 16
Temporary Mail Clerk
Duties, Accomplishments and Related Skills:
Opening and separating large volumes of mail for distribution. Receptionist at security desk to ensure staff was wearing a badge and that specific items were not taken to the work area or taken out of the work area. Working in the candling area with other staff as assigned by manager.
Candling is to ensure that no monies, checks or paper work are destroyed or discarded.
Supervisor: Kris Holt 512-***-****)
Okay to contact this Supervisor: Yes
Austin Independent School District/Kiker Elementary
5913 La Crosse Ave Austin,Texas 78732
Austin, TX 78732 United States
Supervisor: Kristi Samon 512-***-****
09/2013 - 06/2016
Lunch Monitor
Duties, Accomplishments and Related Skills:
Monitoring students during their lunch time in the cafeteria while teachers are on lunch. Ensure the safety of the children and report to teachers if necessary.
Texas Department of Aging & Disability Services
701 W.51 St.
Austin, TX 78751 United States
04/2005 - 07/2012
Supervisor: Kara Whiddon 512-***-****
Program Specialist II
Duties, Accomplishments and Related Skills:
Process complaints om the main complaint line. Spoke to complainants regarding abuse, neglect and exploitation in nursing homes, assisted living facilities, home health agencies and state schools. Entered the information provided by complainants into a system. Provided information to the public regarding policies and procedures of the division. Performed moderately and complex work that included an array of research and assessment related to the complaints and information of the division. The information provided by the caller was prioritized to a 24 hour, 14 day, 30 day or 45 day investigation, and then forward to the regional offices across the state for investigation. Information provided by callers was also noted in a log as a source of back up to ensure that all calls were addressed and logged in the system. Worked under close supervision with limited latitude for the use of initiative and independent judgment.
Texas Department of Aging & Disability Services
701 W.51 St.
Austin, TX 78751 United States
10/1995 - 04/2005
Administrative Technician III
Supervisors- Mary Joe Grassmuck and Mattie Mendoza
Telephone Number-512-***-****
Duties, Accomplishments and Related Skills:
Receiving and date stamping all incoming mail for the home health licensing unit. Checks received were date stamped, and stapled to home health applications. The names of the home health agency and amounts of the checks were entered into a system and forwarded to licensing technicians. Mail room checks twice a day to ensure mail was handled in a prompt manner.
Texas Department of Insurance
333 Guadalupe St
Austin, Texas 78701
Dates Of Employment:09/15/1978-07/31/1989
Supervisor-Vicki Schmidt
Job Duties Included:
Filing and pulling files in alphabetical order for analyst staff. Reviewing correspondence in files and discarding outdated correspondence. Answering the telephone for the section and forwarding calls and taking messages for staff
Education:
Austin Community College Austin, TX United States
Some College Coursework Completed
Credits Earned: 15 Semester hours
Major: Social Work
Job Related Training:
Customer service skills
Language Skills:
Language
Spoken
Written
Read
Spanish-
American
Intermediate
Intermediate
Advanced
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