CAMELIA D. TAYLOR

*** ******** ***** ****** ****, North Carolina 28309

910-***-****

adzubv@r.postjobfree.com

OBJECTIVE

The ability to work in a fast-paced environment and maintain professionalism. Adapts well to all working conditions without causing conflict. Able to lead others in the most positive way possible. Implemented a safety program that is now used by my current employees.

EDUCATION

Bachelor’s Degree

Shaw University Fayetteville, NC

●Graduation Date: 6/2000

●Concentration: Psychology

EXPERIENCE

Family Dollar 3/2017-present

Store Manager Fayetteville, NC

Primary responsibilities include setting employee schedules, delegating work, hiring and training new-workers, and ensuring customer satisfaction.

Assistant managers work alongside store managers and concentrate on store productivity and prosperity.

Store managers take on more administrative job duties and regularly communicate directly with Family Dollar corporate offices.

Variety Wholesales 2/2014-3/2017

Assistant Manager Fayetteville, NC

Assist the Retail Store Manager in planning and implementing strategies to attract customers

Coordinate daily customer service operations (e.g. sales processes, orders and payments)

Track the progress of weekly, monthly, quarterly and annual objectives

Monitor and maintain store inventory

Evaluate employee performance and identify hiring and training needs

Supervise and motivate staff to perform their best

Coach and support new and existing Sales Associates

Monitor retail operating costs, budgets and resources

Suggest sales training programs and techniques

Communicate with clients and evaluate their needs

Analyze consumer behavior and adjust product positioning

Handle complaints from customers

Research emerging products and use information to update the store’s merchandise

Create reports, analyze and interpret retail data, like revenues, expenses and competition

Conduct regular audits to ensure the store is functionable and presentable

Make sure all employees adhere to company’s policies and guidelines

Act as our store’s representative and set an example for our staff

Lowe’s Home Improvement 2/2011-1/2014

Head Cashier Fayetteville, NC

Scheduled front-end associates

Handled all customer service issues

Billed service for accounts payable and receivable

Frito-Lay 5/2005-1/2011

Lead Route Sales Representative Hope Mills, NC

●Delivered products to store accounts.

●Sale and display any snack promotions to benefit store.

●Maintain shelf capacity for all gondola and displayed product.

Army and Air Force Exchange Services 7/2000-5/2005

Assistant Store Manager Spring Lake, NC

●Maintained all daily store operations.

●Overseen opening and closing procedures for entire store.

●Trained new employees and paid all store accounts.

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